I ordered a transmitter key for my Lexus, and they were able to connect it with no problem. This is a very sensitive job that doesn't always work if the transmitter is damaged, has been used, or isn'... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Took 9 days to finally get my credit card charged. Still haven't gotten the parts. WORST customer experience ever. I understand why talking to a live person is so difficult. The money saved on parts... Mehr ansehen
Unternehmen hat geantwortet
This comment is in regard to the Las Vegas Branch on Sahara ave. and specifically with the service consultant Mr. Henry Montoya. I brought my Lexus in for a coolant flush, but upon inspection,... Mehr ansehen
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigte Staaten
- 888-352-5786
- support@lexuspartsnow.com
- lexuspartsnow.com
4,2
Gut
773 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 74 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The product was exact fit easy to…
The product was exact fit easy to install notice a huge difference once installed arrived on time as needed. Highly recommend would purchase again well done. 🙏
23. April 2026
Great experience
Great website, great product selection, great service/delivery. Very happy with my purchase.
2. April 2026
Exact original Lexus mats I needed
Exact original Lexus mats I needed at a great price with fast shipping! This is my 3rd or 4th experience over many years with LexusPartsNow and all have been fantastic.
12. März 2026
Out standing service
Out standing service. Great website. Found the exact part I was looking for from the parts manual. Fast delivery service. Something NZ struggles to do. Lexus NZ said they had to get the part from Japan and had to be specially made and would take about 12 weeks to make as they didn't hold that part in stock. So I no where to go for spare parts. Thanks guys. Awesome 😎
29. April 2026
Had the obscure lexus part I needed…
Had the obscure lexus part I needed when no one else did and the online diagrams were very helpful. Shipping was pretty fast also.
7. März 2026
Absolutely horrible continue to lie to…
Absolutely horrible continue to lie to me about when my order was going to be delivered pushed it back by almost 2 weeks
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von LexusPartsNow.com
Thank you for your feedback.
While most orders and refunds are processed within our standard timeframe, unexpected delays can occasionally occur. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention.
Edit:
We wanted to follow up as it’s been a few days since we requested additional information on Trustpilot. We understand you may be busy and appreciate you taking your time to leave a review.
When you have a moment, please share your order details so we may look into this and assist you further. Thank you!
Terrible return policy
Terrible return policy. They sent me an open box part (blower motor) and refuse to return it since it has an electrical connection. Anything electrical is non-returnable even though the part was not new and previously used. What a joke.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von LexusPartsNow.com
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine, brand new OEM parts sourced directly from the original factory. We understand that receiving an item in anything less than expected condition can be frustrating.
We have documented your feedback and will be forwarding this packaging concern to prevent similar issues in the future. If the condition of the packaging affected the part, please let us know and we will be happy to assist you further.
It was great!
28. März 2026
The parts came fast with no problems
The parts came fast with no problems, the disconnect really helps out.
28. März 2026
Part was exactly what I needed
Part was exactly what I needed. Shipping was quick and tracking provided.
28. März 2026
Wrong part I put my vin number in and…
Wrong part I put my vin number in and your website told me the part I was ordering was the correct part. When arrived it was not the coolest part. When added shipping cost not worth shipping back. Would have been better off going to
My local dealership. Will not use your company again. Lesson learned
28. März 2026
Antwort von LexusPartsNow.com
Thank you for your feedback.
If a wrong part per invoiced was sent, please submit an RMA request through Track Order, or connect with one of our returns specialists via LiveChat and Email. You could also call us at 1-888-905-9199.
Our customer service center operates from 7 A.M. PST to 4 P.M. PST, Monday through Friday, thank you!
For more information, please visit https://www.lexuspartsnow.com/service/lexus-return_policy.html
Wipers fit well and very easy to order…
Wipers fit well and very easy to order & fast delivery service. Lexus parts are expensive, but order is more reasonable than local dealership in town.
28. März 2026
Antwort von LexusPartsNow.com
Thank you for your feedback.
We have looked into your order and found the order processed within 2 business days.
While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.
Thank you for your patience and for bringing this to our attention.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.