I was able to find the part and order it for delivery online. It arrived quickly ready for installation. The fire is 11yrs old which can mean parts are difficult/impossible to find due to a business... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From ordering to delivery was only couple of days. Parcel well packed and contents undamaged. Opened it straight away as last time I left it couple of months till colder weather and found small amou... Mehr ansehen
Unternehmen hat geantwortet
Ordered some pebbles for my gas fire and informed as a wait to receive them had choice to get an upgrade...thank you! Unfortunately had a breakage in transit although I thought were packed extremel... Mehr ansehen
Unternehmen hat geantwortet
On line ordering of replacement coal set was very easy and delivery rapid. Unfortunately, one component had been damaged in transit. Legend supplied a replacement very swiftly --- super well packaged.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Kontaktinformationen
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Vereinigtes Königreich
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4,6
Hervorragend
368 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Legend Fires
Thanks for the feedback — really glad you were happy with the service. We know the postage isn’t cheap, but we use a next-day courier so parts get to you as quickly and safely as possible. Appreciate you taking the time to leave a review.
Great service
Great service, product and all round experience, with them going that extra mile of supplying a few logs and positioning the fire. Very impressed and will be using again
21. Januar 2026
Antwort von Legend Fires
Thanks so much for taking the time to leave this really appreciate it. Glad you were happy with the fire and the whole experience. Enjoy the logs and we’ll be here whenever you need us. Thanks, Jack
I was kept updated from the start
I was kept updated from the start, the product arrived very well packaged and fitted perfectly.
21. Januar 2026
Antwort von Legend Fires
Hi Andy, thank you for taking the time to leave us your feedback it is greatly appreciated! Thanks, Jack
Antwort von Legend Fires
Thank you for your feedback! Jack @ Legend Fires
Exceptional Service
I found the website easy to use for my order but what I found truly impressive was the guidance provided by the chap who completed the delivery. If enthusiasm could be bottled and sold, he’d make a fortune
9. Januar 2026
Antwort von Legend Fires
Hi Steve, thank you so much for taking the time to leave such a positive review, I will pass your feedback onto our delivery driver.
Item was ordered pre Christmas and it…
Item was ordered pre Christmas and it was explained that it would not be dispatched until 5th Jan. it arrived on 6th
6. Januar 2026
Antwort von Legend Fires
Thanks for taking the time to leave us such a positive review — it really does mean a lot.
We’re glad everything went smoothly and hope you enjoy your fire for many years to come.
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Exactly as advertised.
16. Dezember 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Quick delivery
15. Dezember 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Great delivery kept up to date by…
Great delivery kept up to date by emails arrived ahead of schedule
12. Dezember 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
E mailed to keep me up to date with…
E mailed to keep me up to date with order! Sent goods properly packaged so was all intact! Excellent!
5. Dezember 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Good ordering process and speedy…
Good ordering process and speedy delivery but have not installed the coals yet so can’t comment further
17. November 2025
Antwort von Legend Fires
Thanks for taking the time to leave us such a positive review — it really does mean a lot.
We’re glad everything went smoothly and hope you enjoy your fire for many years to come.
First class support from Legend for our…
First class support from Legend for our fire. Friendly expert advice and time taken. We are delighted with the fire and the customer service and would thoroughly recommend.
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Legend Fires
Thanks for taking the time to leave us such a positive review — it really does mean a lot.
We’re glad everything went smoothly and hope you enjoy your fire for many years to come.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Order has said delivered 20/11/25 and…
Order has said delivered 20/11/25 and today 21/11/25 it still hasn’t arrived so would like an update please on order number #4868
19. November 2025
Antwort von Legend Fires
Hi Harry, Many thanks for your feedback and I am sorry to hear your order has not arrived yet. Please can you call the office on 01254 695244 on Monday and we can provide your tracking information and provide an update. We rely heavily on courriers and for the most part they get it spot on, however, on the run up to Christmas there can be delays. Thanks, Jack
Legend fire spares
The replacement set was carefully packaged and was delivered in good condition. They were also a perfect fit.
18. November 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
Needed a new lgnition unit placed my…
Needed a new lgnition unit placed my order on friday and on wednesday it was delivered,perfect service by legend fires
18. November 2025
Antwort von Legend Fires
Thank you for your review and for choosing Legend Fires — we really appreciate it.
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