Leanmeds Bewertungen 

He was very helpful and explained my issue clearly to me so I understood.

I signed up on August 28 th received my meds Tuesday August 30 th. Was very fast.Im completely satisfied with my 1 st order. The medication is helping already.

Terrible customer service! They charged me for products that they didn’t deliver. When I contacted them regarding a refund they said they can’t do a refund for products that were delivered and received. They never delivered the products and they take weeks to respond to emails. I submitted a dispute to my financial institution and am hoping they will resolve this issue. I don’t recommend anyone use this scam provider.

My appt was right on time and the nurse I had was very attentive and professional.

So far, so good. Prompt and on time.

This company helps that you can cancel anytime, no questions asked. Well, I placed an order for 6 months worth of meds. I sent in the health form they requested. A few days later I've had an emergency come up and I cannot afford to be paying for this, so I reached out to request a cancellation and a refund.

Now all of a sudden they are saying because I didn't reach out to them within 72 hours, they are refusing to cancel my subscription and won't give me my money back. Nothing was said about canceling within 72 hours. I've disputed it with my credit card and I don't know what kind of crap they sent them but that did not work. I even sent them a screenshot where one of their text Representatives told me that as long as I call them before the medicine ships, there should be no problem. Well, there's a problem. They still won't give me my money back.

Make sure you steer clear of this place.

I paid for a full year of membership at 69$/ month for compound glp-1. What I expected was medication and a care team I could actually talk to. What I got was a string of automated status emails. First “ processing” then “delayed” , and never anything more than that.

The frustrating part wasn’t just the wait, it was that there was no one on the other end. I had real question about dosage before starting glp-1, which anyone taking these medications knows is not something to guess at. Every attempt to get answers hit the same wall: a auto reply promising a human within 24 hours, followed by nothing for days. The phone numbers listed for support didn’t get me anywhere either.
Now I am paying monthly for a service I cannot use and cannot cancel though the company, and cannot get a single person to respond to. I’ve moved on to disputing the charges with the bank since that appears to be the only channel that gets a response .

If your weighing whether to signup , my advice is to be cautious about committing to a year and paying in advance. Confirm you can reach a real person and get medial questions answered before you hand over any money. Because after the fact, it may be too late.

If I could leave a zero star review, I would. I wish I had read reviews prior to purchase. Just as others have mentioned, communication is lacking and they say that the provider will review your chart and make a decision within 24-48 hrs. Well, I am currently at the almost 100 hr mark and nothing. My emails have been unanswered. I was finally able to get in contact with customer support and the young lady who helped was nice but informed we she would have to escalate a ticket to a provider to review and prescribe my meds. I asked her how long that would be. She stated within 24 hrs. I am holding my breath. I then asked for a refund of my almost $400 dollars I paid over 4 days ago and she informed me that their policy is if you have filled out an intake and it has been sent for review that they will not refund you. I then asked to speak with a manager and she told me that there was currently no one to take my call but that she would put in a ticket requesting a manager call me. I asked when that would be...48-72 hrs. I am not at all convinced that any of this will happen. I am beyond frustrated with myself that I did not check reviews and am now out a lot of money.

These guys are the ultimate hoax! I ordered the meds two weeks ago. Nothing! I have repeatedly called, and been gaslighted by their staff. Every time I speak to someone, they tell me they are "escalating." God only knows if I'll ever get my money back. Don't do it. Don't order from these people.

Same horrible treatment Alt RX is Leanmeds …July 27th -Aug 31st still no call backs no meds ever shipped and have my money
They are liars and cheats and the worst customer service. Missed appointments using the line they will call me back within 24-48 hours.. 28 days. I actually waited 28 days calling with missed appointments before
speaking to a "whitecoat" So I received a refund finally signed up with Lean Meds , same crap never called me this morning. I have been calling and writing all day... NOTHING!!!! Same company. I am now on hold going on 58 minutes to speak to whitecoat which I was told she couldn't transfer me too. I told her I would wait all night. Same company pulling same pranks .. Now I'm over a month without meds and have to START OVER AGAIN. I was at 12.5 How can they continue to be operating like this. I have called an attorney, The GA Insurance commissioner just to report them and the Governor in the state of Colorado.. Next the Better business bureau. I will get on Linked In, Facebook and every other platform to get the word out. I honestly think this is the worst company every dealt with in my 45 years in customer service. Liars Cheats ripping off and threatening to keep our money..

This company has had a rocky start...but they came through with delivery. I can not complain...since I've only had one round of meds from them. I will comment further later.

COMPLETE SCAM!
Why is this company even allowed to operate?! They take your money up front - have you book appointment you CANNOT GET FOR AT LEAST A MONTH & tell you there’s NO REDUND. Look at the other reviews - by the time you get appointment and IF, the RX is way too late and wrong does IF IT COMES AT ALL!
SCAM SCAM SCAM!

Dreadful experience. Customer support is not helpful. You will be charged (despite the promo stating $0 due today) and will likely not receive medication timely, or at all.

This company is horrible. I purchased 3 months worth of medication. I got it after 11 days it showed up the wrong dosage and it was hot. They did nothing to rectify it. They set me up with three virtual appointments they never showed up and I would sit in there for an hour each time. Sometimes when you call their customer service number it's Trinity meds and sometimes it's lean meds I guess they're under the same umbrella. I did a chargeback and reported them they're horrible.

RUNNN. This is a horrible company. Very poor customer service. My package wasn’t delivered on time. It was sitting on FedEx truck for 3 days in this summer heat, and I asked for a refund, they said no. No refund, no replacement.
Their dose is so weak, Concentration
20/10 MG/ML. Instructions say to
INJECT 11 UNITS weekly, which is not enough.

They took my money and then sent me the incorrect dose which was what I was taking 10 weeks ago. instead of my current high dose that I told them I wanted to continue taking during the ordering process. Trying to contact someone about the dose was hard because the phone number on the website sends us to elderly care and things telling us about life alert. So I had to send a message and then go look in my emails to find another way to contact a human. I talked to a customer service guy who assured me that everything would be corrected and I didn't have to worry about anything. He scheduled an appointment for me to talk to the doctor and told me they would fix it and that it would be sent out that same day after speaking with the doctor. I talked to her and was told she corrected it and to call lean meds back to get the shipping information. I did that and got some messed up broken communication. Then an email telling me that they can't find a valid card to charge my shipment to. I was in disbelief at that point 2 days later, thinking that my order would be sent to me immediately. No. They want to take my money again after sending me the wrong dose and telling me that they were fixing it. So I'm looking for more answers and find the 1st message I sent to them being answered 7 hours after I had my appointment the day after talking with the customer service guy, saying that they can't give me a refund but to make an appointment with the doctor about the dose and that if they dont hear back from me the cancelation request will be honored and my membership will cancel and no future payments will be processed.
So I had found all this 3 days later thinking that everything was fine and I would be getting my new shipment this morning after i had spoke to the doctor and the weird call after her, but that was not the case. It's Friday now and My order hadn't even shipped from talking with her on Tuesday at 11am its Friday 9am. I sent responses to both the fulfillment center and the customer service support person that sent me the late email around 7 am. Im waiting now to see what happens. I will update this review accordingly.

Horrible. They stole my money. Going to report to BBB. Do not send them a penny.

Scheduled the online appointment. Was on the call five minutes prior to my appointment. Stayed on the call for 20 minutes after my appointment time. Got an email that said thank you for your telehealth visit. Logged into my account and it said my appointment had been canceled. Called customer service. They were not helpful at all. Just be aware you will not get a refund if you cancel.

Company is an absolute FRAUD and SCAM!!! BEWARE!!!! Their so called payient portal is basic and doesn't function. They have no chat or conversation history. It's another overnight pop up brand thats the same as AltRx and TrinityMeds (Google the parent company). They keep spinning up these new companies because of all the complaints and reporting to FTC, BBB, and FDA. Placed an order from them and days went by with nothing and had to send repeated emails, only when I notified them to cancel and I was contacting the bank did they respond with a link to cancel. I then asked about the timeframe for a refund. No response, Filed a Better Business Bureau complaint and FTC complaint to which LeanMeds replied their policy is once a customer enters their payment information and clicks submit, you are not eligible for a refund because of the "time and effort" to create a profile. They claim you can only cancel future orders. They then replied to the BBB complaint alleging they had contacted me and provided the order details and tracking number of the shipment. I went in and took pics of the portal showing absolutely nothing had taken place on my file, I had never spoken with any Doctor and under the "Orders" tab, No Orders was in clear view. I provided the evidence to the BBB and FTC to further investigate. I have conta ted my financial institution and they are handling the dispute and stopping payment. DO NOT GET CAUGHT IN THIS FRAUD AND SCAM!!!! Pay the 119/mo and enjoy Embody who is much more professional and organized.

I've been waiting a week for the meds and still don't have them. Their site states 2-3 days you will receive the meds. I tried calling to see where it was, and you are put on permanent hold. Waited 2 hours, and no one ever came. They send you an email every stay stating there is a delay, but no other details as to when you will receive it. Stay away and learn from my poor experience.