Leaders - Ravenshead Bewertungen 24

TrustScore 4.5 von 5

4,5

Milton Court Milton Drive, NG15 9BD Ravenshead, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Everyone I’ve dealt with at Leaders for my purchase have been amazing, especially Simon and Kornelijia. Great communication, extremely helpful and lovely and friendly with it too. Would highly recomme... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kornelija and Simon (Ravenshead branch) were both fantastic in the purchase of our new house. They were both great at keeping us in the loop, responding to calls and emails quickly and always happy to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Simon at Ravenshead office was an absolute star. If it hadn’t have been for him keeping me informed by constantly liaising with the other agents and solicitors I would never have known what was going... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Leaders were efficient, communication great and I felt like they really cared about both buyers and sellers.


Unternehmensdetails

  1. Immobilienagentur
  2. Immobilieninvestment
  3. Immobiliensachverständiger
  4. Immobilienvermittlung
  5. Baugutachter

Über Leaders - Ravenshead

Vom Unternehmen geschrieben

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Vom Unternehmen geschrieben

Whether you are looking to sell or let your home, our teams are on hand to help.

Kontaktinformationen

  • Milton Court Milton Drive, NG15 9BD, Ravenshead, Vereinigtes Königreich

4,5

Hervorragend

TrustScore 4.5 von 5

24 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Exceptional service

Everyone I’ve dealt with at Leaders for my purchase have been amazing, especially Simon and Kornelijia. Great communication, extremely helpful and lovely and friendly with it too. Would highly recommend Leaders. They are five stars ahead of Holden Copley who have just been dire with my sale and they could learn a lot from Leaders. Thank you for helping me buy in Ravenshead and I’m looking forward to living there and being part of a great community.

22. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kornelija and Simon - a great branch!

Kornelija and Simon (Ravenshead branch) were both fantastic in the purchase of our new house. They were both great at keeping us in the loop, responding to calls and emails quickly and always happy to explain the process etc.

18. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Simon at Ravenshead 5****

Simon at Ravenshead office was an absolute star. If it hadn’t have been for him keeping me informed by constantly liaising with the other agents and solicitors I would never have known what was going on! His help, support, empathy, professionalism and ability to go the extra mile is second to none, I cannot stress enough how good he was and my gratitude for his hard work, you have a fabulous employee in Simon who made this 82 year old lady feel very well cared for throughout the who move.

13. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Caroline

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very fast and efficient in solving our…

Very fast and efficient in solving our inquires.

16. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Bogdan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very friendly and efficient

Very friendly and efficient. I felt that I had there full support all the way and was able to answer any questions I had concern for.

7. Oktober 2022
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Antwort von Leaders - Ravenshead

Dear Customer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

the agency are great

the agency are great. I spoke with Ben who was incredibly supportive and friendly 🙂

5. September 2022
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Antwort von Leaders - Ravenshead

Thank you again for taking the time to let us know how we did. We really appreciate it!

Bewertet mit 5 von 5 Sternen

He was very sincere and committed to…

He was very sincere and committed to work.He showed us the house repeatedly as per our request without denying.

18. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

Diamonds in the rough

Currently the market has just been saturated by people looking to let, leading most agents to almost dismiss people as the next 20 potential Tennants are waiting. However, Ben at leaders took the time to listen and help me out when things were looking bleak. I have been with leaders for over 6 months and found them to be very productive and professional with zero issues. Highly recommended

11. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Greg,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

Leaders is our first option always

We’ve worked with Leaders before, and once again, we are really content with their approach. Their team works really well together, always professional, up to date and very involved. As a family, we confronted with some difficulties, but their team was really kind and showed very useful problem solving skills. We are really happy to work with Leaders and could not recommend them enough. We want to mention Ben, Owen and Aby for their hard work in getting us the house we dreamed of. Thank you. Mario and Daniela xx

27. Juli 2022
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Antwort von Leaders - Ravenshead

Dear Daniela,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service from dedicated staff

Great service from dedicated staff. Start to finish in letting my property. Kept informed every step of the way. Wouldn't hesitate to recommend Leaders services. Big thanks to Owen Gough and the team around him.

21. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Tom,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 1 von 5 Sternen

Terrible experience

Terrible experience, unable to communicate with anyone, I was made to feel uncomfortable they forgot who the vendor was and focused on the buyer. Reporting us to a solicitor for cutting grass was definitely not an appropriate action for an estate agent. Worst experience of my life.

12. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Not Happy,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Bewertet mit 1 von 5 Sternen

This company would get NEGATIVE 5 stars…

This company would get negative 5 stars if I could give it to them. Selected Leaders to rent out my property in Nottingham. I am shocked and appalled by the continual stream of colossal errors and shear lack of commitment and communication to both me as a Landlord and my tenant.

* They placed a tenant in my property without the proper checks for affordability/ rentability.

* They gave the tenant the keys without taking a deposit or getting an NDO agreement signed.

*They failed to issue the section 8 notice legally due to admin error, which we identified and notified them of.

I have been passed from pillar to post trying to find someone who knows what the hell they are doing. Nobody is willing to take responsibility for their action and get things sorted for us. We spent 2 months going through their complaints procedure only to find ourselves going through it again 2 months later.

This company is an absolute joke. DO NOT EVER EVEN THINK OF USING THEM. AVOID THEM!!

30. Juni 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Dear Stephanie,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service

I had a great experience with this company. They were very professional and experienced to deal with clients and more than helpful in finding me an apartment in Cheltenham. Extremely honest, upfront and able to find me a great one whithin my budget. I recommend Leaders to anyone looking to do any Real State transaction.

28. Juni 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Dear Afshin,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant

An extremely friendly, professional and well organised team… Owen in particular has been a great pleasure to deal with. I have been kept informed of the whole process from the start; from advertising my property letting right through to finding a suitable applicant. Brilliant!

22. Juni 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Dear Art,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Hi Everyone,

Hi Everyone,
Leaders were excellent in listening to my needs and budget,within the same day as me contacting them I had two viewings completed and applied for the property I wanted. Very efficient service and big thanks to Owen who went above and beyond with my application to get it done and dusted quickly.

15. Juni 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Lettings Service.

I was looking for a quality let, and needed to move promptly.
Thanks to Leaders, and Owen and the team at Ravenshead, I was processed and dealt with promptly and professionally and in the property within just over a week.
Any issues have been dealt with quickly and concisely and can honestly recommend Leaders at Ravenhead with absolute confidence.
Top stuff.

23. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Ravenshead

Dear Paul,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Professional service

We rented a house through Leaders last month. Owen Gough was our agent and he was fantastic. The dealings were friendly and quick, no delays whatsoever. A professional service. Thank you.

13. Mai 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Dear Vinod,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Owen was great to deal with

Owen was great to deal with. Have good advice and called me back at the times he confirmed. Thanks for your help Owen

12. Mai 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Dear Jamie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Fast, friendly service

Leaders were lifesaver whilst I was looking for a pet friendly rental. They went the extra mile in helping persuade the landlord to accept pets and arranging a short notice viewing. The followup to begin the process of applying was quick and efficient. Information on additional options such as Zero Deposit and content insurance were offered but not pushed excessively. Would highly recommend them as a tenant

11. April 2022
Bewertung ohne vorherige Einladung
Leaders  - Ravenshead-Logo

Antwort von Leaders - Ravenshead

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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