I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... Mehr ansehen
Unternehmen hat geantwortet
8 Wellington Street, LU1 2QH Luton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... Mehr ansehen
Unternehmen hat geantwortet
An excellent experience! I highly recommend Leaders! I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quit... Mehr ansehen
Unternehmen hat geantwortet
I had an amazing exprience from Malik and he makes the whole process very seamless and easy. He is a fantastic guy.
I like how helpful and affordable they are with the good deposit option which makes it easier to move in. I disl8ke that the inspection was bad and we got handed over the house in bad condition
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Vom Unternehmen geschrieben

8 Wellington Street, LU1 2QH, Luton, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bilal Raqeeb has been a very good agent as he always makes sure that things are understood, he calls to check up and make sure that every process is made easy and easy understandable , working with him made the process a successful one …. I will highly recommend him ………. Thanks Bilal you are a superstar of an agent!!

Antwort von Leaders - Luton
I and my partner needed a place to live at a very short time. We contacted Leaders after identifying a property that suits our needs and they responded hastly. We were booked in for viewing and because we had already seen the property photos, we took it on. The estate agent Bilal was very commumicative even in off work hours. They made sure we get all details of our tenancy agreement and were not in a rush.
However, the inventory report had a bit of minor irregularities. But were able to sort that out. Otherwise I totally recommend Leaders.

Antwort von Leaders - Luton
I found Bilal Raqeeb and his colleagues really helpful and friendly and couldn’t do enough for you.

Antwort von Leaders - Luton
I would not recommend leaders. They are quick only during the application process but once you start renting with them but when there is issues with property that needs fixing or noise complaints they do not respond and it takes months for repairs to be done. In addition I’m currently renting in their new build apartment blocks and they are the worst new build apartments ever, the insulation is poorly done you can hear everything from people above my flat and below. I’ve tried to cancel my tenancy so many times but they say no. I’m warning everyone that the new builds on Hastings street LUTON are shit and super small not worth the price and they are badly built. STAY CLEAR AND SAVE YOUR MONEY. I’m currently waiting for tenancy to finish then I’m out of this dump.

Antwort von Leaders - Luton
Caitlin was exceptional throughout the process. She made sure she responded ASAP to all messages. Only few agents respond to wassup messages but that wasn't her. She's simply simply amazing 👍🏻.

Antwort von Leaders - Luton
Had a great experience finding a property with LEADERS .

Antwort von Leaders - Luton
I am very happy with their service! I would like to say a big THANK YOU for one of the best estate agents Diana Harag! She was very professional, helpful and friendly.

Antwort von Leaders - Luton
My first contact with your establishment was via telephone with Mr. Richard Sharp. My particular circumstances were somewhat anomalous. Within five minutes of conversation Mr. Sharp recognized the circumstances required urgent and special handling. He immediately committed to assisting and delegated Ms. Caitlin Whybrow to conduct viewings the following day. Ms. Whybrow also affable and courteous, showed me the two available units in the postcode of preference; one of which I chose. The process thereafter was handled by both Mr. Sharp and Ms. Whybrow with professional courtesy and empathetic urgency. It's has been a great pleasure liaising with these two professionals. Also, other staff in the office who were not directly involved with my tenancy, were also courteous and welcoming. The atmosphere in the office is conducive to growth and development. I will most definitely recommend and will continue to patronize your service in the future.

Antwort von Leaders - Luton
Very professional. My agent, Diana was very friendly, and showed genuine interest in me as a person rather than just a client 😊
Happy with the experience ☺️

Antwort von Leaders - Luton
Bilal showed us around the property patiently, and he discussed in details about the property and we showed interest, Bilal helped us with the onboarding as soon as possible

Antwort von Leaders - Luton
Bilal Raqeeb was really professional and patient.
If there’s more than 5 star review he deserve it.
He was fast about the onboarding.

Antwort von Leaders - Luton
Bilal Raqeeb from the Luton office is an exceptional member of staff, He goes above and beyond to make sure customers are satisfied. His prompt and swift response to queries cannot go unappreciated. Keep up the good work Bilal!.

Antwort von Leaders - Luton
Excellent service from Caitlin! She was professional, responsive, and made the whole process smooth and easy. Highly recommend!.

Antwort von Leaders - Luton
Very professional service from Malik and the team - extremely responsive along the whole process

Antwort von Leaders - Luton
We are thankful that we got house through them very quickly specially Diana she has been so helpful always so kind it’s really nice of her thank you for your patience and help x

Antwort von Leaders - Luton
The agent (Bilal Raqeeb) was very helpful in getting us the property.

Antwort von Leaders - Luton
Very professional. The whole process has been amazing from start to finish. A big mention to Bilal Raqeeb at the Luton Branch has been great. Always in contact nothing was ever to much for him to help me out in getting all the paperwork sorted. Thank you once again and i would definitely use again.

Antwort von Leaders - Luton
I was well taken care of by Bilaal. He’s such an amazing agent and a very patient one at that. Right from day one he has always taken his time to explain things to me and has always made sure to follow up and make sure that all my documents have been submitted. He has been of really great help to me and I am looking forward to moving in soon.

Antwort von Leaders - Luton
Was a great experience with leaders and one of their agent name caitlin whybrow. She is very helpfull . And the day they handover the keys they give a gift box with it it was amazing . Great marketing

Antwort von Leaders - Luton
Really bad service / experience when it comes to renting with these, They forget about you for weeks / months / years without resolving issues that need resolving, which they incourage you to report on there website but you never get them resolved, One of many issues I'm having with them having asked to change the not working out of date smoke alarms from 2020. Their response every year is " dear sir, can you replace the batteries " shocking as it should be classed as health and safety issues.. but they are quick to take your money every month,
Please be careful in renting with Leaders luton.
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