Leaders - Luton Bewertungen 

426
TrustScore 5 von 5

4,8

8 Wellington Street, LU1 2QH Luton, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a very positive experience with Leaders Luton. Caitlin was excellent throughout: professional, friendly and very helpful. When Caitlin went on holiday, Malik picked things up smoothly and everyt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

An excellent experience! I highly recommend Leaders! I recently worked with Leaders to rent an apartment, and I am extremely satisfied with their services. The entire process, which is usually quit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I like how helpful and affordable they are with the good deposit option which makes it easier to move in. I disl8ke that the inspection was bad and we got handed over the house in bad condition

Unternehmen hat geantwortet


Unternehmensdetails

  1. Immobilienagentur
  2. Immobilieninvestment
  3. Immobiliensachverständiger
  4. Immobilienvermittlung
  5. Baugutachter

Über Leaders - Luton

Vom Unternehmen geschrieben

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Vom Unternehmen geschrieben

Whether you are looking to sell or let your home, our teams are on hand to help.

Kontaktinformationen

  • 8 Wellington Street, LU1 2QH, Luton, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

426 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(426)

2.189 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bilal Raqeeb the best agent I have used ever!

Bilal Raqeeb has been a very good agent as he always makes sure that things are understood, he calls to check up and make sure that every process is made easy and easy understandable , working with him made the process a successful one …. I will highly recommend him ………. Thanks Bilal you are a superstar of an agent!!

12. Mai 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Ebisinde

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 4 von 5 Sternen

Communicative and responsive.

I and my partner needed a place to live at a very short time. We contacted Leaders after identifying a property that suits our needs and they responded hastly. We were booked in for viewing and because we had already seen the property photos, we took it on. The estate agent Bilal was very commumicative even in off work hours. They made sure we get all details of our tenancy agreement and were not in a rush.
However, the inventory report had a bit of minor irregularities. But were able to sort that out. Otherwise I totally recommend Leaders.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

I found Bilal Raqeeb and his colleagues…

I found Bilal Raqeeb and his colleagues really helpful and friendly and couldn’t do enough for you.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Bewertet mit 1 von 5 Sternen

Do not rent with leaders LUTON

I would not recommend leaders. They are quick only during the application process but once you start renting with them but when there is issues with property that needs fixing or noise complaints they do not respond and it takes months for repairs to be done. In addition I’m currently renting in their new build apartment blocks and they are the worst new build apartments ever, the insulation is poorly done you can hear everything from people above my flat and below. I’ve tried to cancel my tenancy so many times but they say no. I’m warning everyone that the new builds on Hastings street LUTON are shit and super small not worth the price and they are badly built. STAY CLEAR AND SAVE YOUR MONEY. I’m currently waiting for tenancy to finish then I’m out of this dump.

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Jacqueline

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Caitlin was great in her dealings.

Caitlin was exceptional throughout the process. She made sure she responded ASAP to all messages. Only few agents respond to wassup messages but that wasn't her. She's simply simply amazing 👍🏻.

15. März 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

Had a great experience finding a…

Had a great experience finding a property with LEADERS .

29. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Angelina

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

I am very happy with their service

I am very happy with their service! I would like to say a big THANK YOU for one of the best estate agents Diana Harag! She was very professional, helpful and friendly.

30. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Gabriela

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Diana a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

My first contact with your establishment…

My first contact with your establishment was via telephone with Mr. Richard Sharp. My particular circumstances were somewhat anomalous. Within five minutes of conversation Mr. Sharp recognized the circumstances required urgent and special handling. He immediately committed to assisting and delegated Ms. Caitlin Whybrow to conduct viewings the following day. Ms. Whybrow also affable and courteous, showed me the two available units in the postcode of preference; one of which I chose. The process thereafter was handled by both Mr. Sharp and Ms. Whybrow with professional courtesy and empathetic urgency. It's has been a great pleasure liaising with these two professionals. Also, other staff in the office who were not directly involved with my tenancy, were also courteous and welcoming. The atmosphere in the office is conducive to growth and development. I will most definitely recommend and will continue to patronize your service in the future.

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Benson

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Richard and Caitlin a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very professional

Very professional. My agent, Diana was very friendly, and showed genuine interest in me as a person rather than just a client 😊

Happy with the experience ☺️

19. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Tanaka

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Diana a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Bilal showed us around the property…

Bilal showed us around the property patiently, and he discussed in details about the property and we showed interest, Bilal helped us with the onboarding as soon as possible

9. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Damilola

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Bilal Raqeeb was really professional…

Bilal Raqeeb was really professional and patient.
If there’s more than 5 star review he deserve it.
He was fast about the onboarding.

10. April 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Folake

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Bilal Raqeeb from the Luton office is an amazing member of staff!

Bilal Raqeeb from the Luton office is an exceptional member of staff, He goes above and beyond to make sure customers are satisfied. His prompt and swift response to queries cannot go unappreciated. Keep up the good work Bilal!.

4. April 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Kola

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very Helpful

Excellent service from Caitlin! She was professional, responsive, and made the whole process smooth and easy. Highly recommend!.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Duchess

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very professional service from Malik…

Very professional service from Malik and the team - extremely responsive along the whole process

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Leaders - Luton

Dear Michelle

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

We are thankful that we got house…

We are thankful that we got house through them very quickly specially Diana she has been so helpful always so kind it’s really nice of her thank you for your patience and help x

26. März 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Raisa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Diana a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful

The agent (Bilal Raqeeb) was very helpful in getting us the property.

19. März 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Abdul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very professional

Very professional. The whole process has been amazing from start to finish. A big mention to Bilal Raqeeb at the Luton Branch has been great. Always in contact nothing was ever to much for him to help me out in getting all the paperwork sorted. Thank you once again and i would definitely use again.

10. März 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Laura

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

I was well taken care of by Bilaal

I was well taken care of by Bilaal. He’s such an amazing agent and a very patient one at that. Right from day one he has always taken his time to explain things to me and has always made sure to follow up and make sure that all my documents have been submitted. He has been of really great help to me and I am looking forward to moving in soon.

6. März 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Peterla

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 5 von 5 Sternen

Was a great experience with leaders and…

Was a great experience with leaders and one of their agent name caitlin whybrow. She is very helpfull . And the day they handover the keys they give a gift box with it it was amazing . Great marketing

26. Februar 2025
Bewertung ohne vorherige Einladung
Leaders  - Luton-Logo

Antwort von Leaders - Luton

Dear Tabibul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating!

Many thanks
Customer Care Team

Bewertet mit 1 von 5 Sternen

Really bad service when it comes to reporting issues…

Really bad service / experience when it comes to renting with these, They forget about you for weeks / months / years without resolving issues that need resolving, which they incourage you to report on there website but you never get them resolved, One of many issues I'm having with them having asked to change the not working out of date smoke alarms from 2020. Their response every year is " dear sir, can you replace the batteries " shocking as it should be classed as health and safety issues.. but they are quick to take your money every month,
Please be careful in renting with Leaders luton.

25. Februar 2025
Bewertung ohne vorherige Einladung

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