Major issues trying to rent a property from this company. They need to reconsider their process for vetting landlords in the future as we are currently in a situation where the rental agreement began... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnHigh Street 16A, LE12 8DT Quorn, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I used Leaders to source and coordinate my property rental. I found them very professional and responsve. They had potential tenants ready to view prior to my purchase date and I had a tenant in situ... Mehr ansehen
Unternehmen hat geantwortet
Leaders were amazing from start to finish. Mary from the Quorn branch provided outstanding service and let my property within 2 weeks. The process was seamless, professional and stress free . I will d... Mehr ansehen
Hamiary was an absolute legend! A huge thank you to him and the Leaders team for all the hard work they putting and especially Ham who went above and beyond on multiple occasions. I would definitely r... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Leaders - Leicester
Vom Unternehmen geschrieben
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Vom Unternehmen geschrieben
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktinformationen
High Street 16A, LE12 8DT, Quorn, England, Vereinigtes Königreich
3,7
Akzeptabel
10 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Leaders - Leicester
Dear Masooma
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Ham was excellent
Ham was on the ball, very helpful and personable and kept us informed throughout
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Kathryn Johnson We greatly appreciate your 5-star review and the time you took to share your experience with Ham. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Major issues trying to rent a property…
Major issues trying to rent a property from this company. They need to reconsider their process for vetting landlords in the future as we are currently in a situation where the rental agreement began a week ago and 6 months rent has been paid but still no keys to the property. Have asked for either money to be refunded or keys handed over every day for 5 days now with no resolution in sight.
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Matt Lund Yates
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Took advantage of a single homeless mother!
I wouldn't even give this company a star. They took my holding deposit. I am currently homeless with a 14 year old child and they knew this took advantage and refused to give me back my holding deposit. After a number of emails they ignore me. They made a difficult situation even more worse for me that I couldn’t go ahead and look for other properties because i was out of pocket.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear AK
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks
Customer Care Team
Amazing service from Hamiary
Hamiary was an absolute legend! A huge thank you to him and the Leaders team for all the hard work they putting and especially Ham who went above and beyond on multiple occasions. I would definitely recommend and trust.
31. August 2024
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Muhammad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hamiary and the team a 5 star rating!
Many thanks
Customer Care Team
Rental agents
I used Leaders to source and coordinate my property rental. I found them very professional and responsve. They had potential tenants ready to view prior to my purchase date and I had a tenant in situ within a few weeks of purchase. Ham kept me up to date and resloved any issues, presenting me with a solution. I'd definitely use them again and recommend them to others.
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Claire
It was a pleasure to be able to give you a smooth transition we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
My overall experience with Leaders…
My overall experience with Leaders Lettings & Estate Agents Leicester was fantastic. It made my move from Belfast to Leicester extremely smooth. Great service!
13. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Adeogo A. Olusan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Had an issue with my roof and Leaders…
Had an issue with my roof and Leaders were going to arrange for a quote. I didn't receive any information for over 2 weeks. I arranged it myself, quoted and completed in an afternoon.
5. Januar 2024
Bewertung ohne vorherige Einladung
Outstanding service from Mary at the Quorn branch.
Leaders were amazing from start to finish. Mary from the Quorn branch provided outstanding service and let my property within 2 weeks. The process was seamless, professional and stress free . I will definitely be recommending Leaders to family and friends for rental properties. Thank you Mary!
5. Oktober 2023
Bewertung ohne vorherige Einladung
Leaders
Jade at Leaders in Leicester has been a great help communicating with the tenants and sorting any issues I have had so far. Thank you very much.
20. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Leaders - Leicester
Dear Dale,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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