Leaders - Kings Norton Bewertungen 

118
TrustScore 4.5 von 5

4,4

1880 Pershore Road, B30 3AS Kings Norton, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I would like to say a big thank you to Trinity at Leaders Kings Norton. She has been an absolute pleasure to deal with. Always cheerful, extremely professional and nothing was too much trouble for he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My wife and I have rented our first apartment which is fully managed by Leaders in Kings Norton. Natalie Mitchell is our Property Manager and has been superb with resolving any queries at speed. Would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We went through leaders when we were finding a house to rent and from start to end they were amazing. Our lettings consultant was Jessica and we could not be more happy with her! As we were moving tho... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Aimee is always so helpful and so on point with all the queries we have . Whenever I have emailed/phoned with a with a query, Aimee has always responded swiftly and has looked into the matter and h... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Immobilienagentur
  2. Immobilieninvestment
  3. Immobiliensachverständiger
  4. Immobilienvermittlung
  5. Baugutachter

Über Leaders - Kings Norton

Vom Unternehmen geschrieben

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
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Your local property experts

Vom Unternehmen geschrieben

Whether you are looking to sell or let your home, our teams are on hand to help.

Kontaktinformationen

  • 1880 Pershore Road, B30 3AS, Kings Norton, Vereinigtes Königreich

4,4

Hervorragend

TrustScore 4.5 von 5

118 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(118)

2.273 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Very pleased with the service from…

Very pleased with the service from Leaders, Kings Norton.

14. September 2022
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Antwort von Leaders - Kings Norton

Dear Pamela

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Bewertet mit 4 von 5 Sternen

A little care goes a long way

I raised a concern regarding the fences that are owned by the property next door to move that were in a state of disrepair; I recieved a professional and kind response from Aimee Taylor stating that a contractor will be visiting the property to assess for repairs; I had stated in the email that I had recently moved in and was touched by Aimees’ thoughtful response to my email regarding my recent move- a little care like this costs nothing, and this little act of kindness and humanity was gratefully received after a manic Monday at work. I would happily recommend Leaders kings Norton to friends and family that were looking to rent/buy/sell as a result of this positive exchange as it shows they care about people, not just properties.

4. September 2022
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Antwort von Leaders - Kings Norton

Thank you again for taking the time to let us know how we did. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Very happy with how mahema from the…

Very happy with how mahema from the kingsnorton branch delt with my inquiry as to how to report a repair online she went above and beyond and also sent me a link to make it easier for me ,so thank you mahema for the great service. 😊

27. August 2022
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Antwort von Leaders - Kings Norton

Dear Debbie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

⭐️ Aimee Taylor​ ⭐️

I have recently moved in to a property with leaders and there have been a few things that have needed sorting . Aimee Taylor​ who is my property manager has been a star ! She has put me at ease and answered any of my questions quickly and got straight on to anything I have put forward to her .

25. August 2022
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Antwort von Leaders - Kings Norton

Dear Mrs Mason,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

I would like to say that you have the…

I would like to say that you have the best Sales Agent/Negotiator in Claire Ayres. I would not hesitate to use Leaders in the future thanks to her. She is outstanding. She calls after most viewings to give updates and feedback. She deals with your case as though it was hers. In my 5years in this industry, I have never seen a better Estate Agent like Claire. I also want to give great feedback to Sue Carter my Move Manager, she followed up to ensure there are no delays whatsoever. Very impressed. Charles Avworho of Prized Properties Ltd

5. August 2022
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Antwort von Leaders - Kings Norton

Dear Charles,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

Mahema - Leaders shining star

Well what can I say about Leaders. Absolutely brilliant.
The whole process,.from setting up my tenancy, to moving in it was plain sailing all the way and the staff are lovely.
Where they really shine is Property Management. My Property Manager Mahema is an absolute gem! I had problems with my Housing Benefit, and she was so supportive and full of advice on ways to get my issue resolved. She helped me through a really stressful time. Leaders Managers should take note of this lovely young lady. She is a credit to you and she deserves a huge pat on the back. She's always at the end of the phone or on email, eager to help. Her customer service is superb and I seriously can't thank her enough. Even when it comes to repairs, she ensures the job is complete. Mahema you are a credit to Leaders and they are very lucky to have you. I'm so grateful for everything you've done.

29. Juli 2022
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Antwort von Leaders - Kings Norton

Dear Claire,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

As usual Outstanding

As usual Outstanding. !!! Well done Chelsea and Natalie and Louise. As we are Building our property portfolio it’s important to have no head aches as u know this team have ur back. I’m just glad to have these guys daily managing these properties and sorting me out. On point guys. So blessed I have such a fantastic work relationship with these guys. I’d be scuppard without this team working their socks off to help me get the right tenants into the properties (that’s so important) also managing portfolio when things crop up. Well done and hats off to newest member Natasha, great work on finding those new tenants for me. !!

25. Juli 2022
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Antwort von Leaders - Kings Norton

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Bewertet mit 5 von 5 Sternen

Sue Carter (move manager) and Claire…

Sue Carter (move manager) and Claire Ayres were fantastic. Kept me informed and up to date throughout and always there to help with any questions and were answered very swiftly. Above and beyond service.

21. Juli 2022
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Antwort von Leaders - Kings Norton

Dear Laura,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Claire and Sue have been absolutely…

Claire and Sue have been absolutely excellent throughout the process of purchasing our new flat. They've been great at communicating and happy to help with and little questions at all. Really really grateful and highly recommend!

8. Juli 2022
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Antwort von Leaders - Kings Norton

Dear Beth,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service and in record time!

On behalf of my wife and I we would like to say a big thank you Louise for the excellent service you have provided us by securing and arranging a new tenant for our property in record time!!! Everything went so smoothly. Please pass on our many thanks also to all the other team members from Leaders involved in the process, particularly Mahema.

4. Juli 2022
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Antwort von Leaders - Kings Norton

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Bewertet mit 5 von 5 Sternen

Leaders - Kings Norton Property Management

Mahema at Leaders in King Norton has been looking after my property for a couple of years now and the service provided has always been efficient, timely, considerate, helpful and friendly. Excellent service!

1. Juni 2022
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Antwort von Leaders - Kings Norton

Dear Craig,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great communication

Claire and the team at Leaders in cotteridge birmingham have been fantastic. Communication in all aspects has been wonderful selling my father's house .

26. Mai 2022
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Antwort von Leaders - Kings Norton

Dear Tracy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Very professional from first meeting

Very professional from first meeting, communicated well and achieved a smooth sale of our property

23. Mai 2022
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Antwort von Leaders - Kings Norton

Dear Andy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Bewertet mit 5 von 5 Sternen

I literally cannot fault any of the…

I literally cannot fault any of the excellent, highly professional service Mark, Sue, Claire and the Leaders Kings Norton Team gave. I did not realise when I chose Leaders that I was in fact the blessed customer who had picked an excellent team to handle the sale of my late Aunt's house. 100% from start to finish on everything and as a person who works in market research, I never give 100% as there is always room for improvement but I literally cannot think of anything that this team could have done better. Well done all and my eternal thanks.
Carole Cundill

14. April 2022
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Antwort von Leaders - Kings Norton

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

100% recommend

100% recommend, Kate and Louise were really helpful

8. April 2022
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Antwort von Leaders - Kings Norton

Hi, we are very happy to have provided you with such a positive experience!

Bewertet mit 1 von 5 Sternen

Do NOT! take the No Deposit option!!

When decided to go ahead with the property wanted to pay the deposit. The Branch manager Karen then said there are a few people interested in the property and for me to be considered i will need to take the No deposit option. i was not given the option to pay the deposit. it was either the NDO option or i don't get the property. They have no care what so ever for the customers all they cared about was the extra money they make from the NDO option. Be careful and avoid them making you take the NDO option as you are just paying extra for no reason.

7. April 2022
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Antwort von Leaders - Kings Norton

Dear Shaz

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

Really amazing customer service whilst…

Really amazing customer service whilst searching for a property, Libbi was really attentive and extremely pleasant to deal with! I would definitely recommended Leaders. Thank you Libbi for the great service provided.

24. März 2022
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Antwort von Leaders - Kings Norton

Dear Megan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

I have to say Libbi

I have to say Libbi, Claire , Chelsea & Robin in kings Norton branch are extremely helpful, polite & nothing is too much .
Highly recommended & will definitely keep them to manage my properties.
I wouldn’t go anywhere else ⭐️⭐️⭐️⭐️⭐️

20. März 2022
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Antwort von Leaders - Kings Norton

Dear Ángela,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Service

The level of service that I received at leaders Kings Norton was fantastic. I was especially pleased with how kind and helpful Libbi was. I would definitely recommend using them.

15. März 2022
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Antwort von Leaders - Kings Norton

Good morning,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Responsive professional team

Chelsea dealt with our rental incredibly smoothly and efficiently and made the lettings process seamless with her responsiveness and can-do attitude. Our property is now being managed by Aimee and similarly, she is very responsive and helpful in the day to day management and follow-up. A very good, professional and friendly team that I would recommend for lettings services.

11. März 2022
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Antwort von Leaders - Kings Norton

Dear Anon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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