Leaders - Ipswich Bewertungen 

99
TrustScore 3.5 von 5

3,7

Friars House Ground Floor, IP1 1SL Ipswich, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Logan has been absolutely amazing in helping find my son accommodation. He truly has gone above and beyond to help us secure a suitable place for my son to call home. Both my son and I couldn’t be hap... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Immobilienagentur
  2. Immobilieninvestment
  3. Immobiliensachverständiger
  4. Immobilienvermittlung
  5. Baugutachter

Über Leaders - Ipswich

Vom Unternehmen geschrieben

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Vom Unternehmen geschrieben

Whether you are looking to sell or let your home, our teams are on hand to help.

Kontaktinformationen

  • Friars House Ground Floor, IP1 1SL, Ipswich, Vereinigtes Königreich

3,7

Akzeptabel

TrustScore 3.5 von 5

99 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(99)

2.122 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Rental enqury

Called to enquire about rental properties and ask a host of questions. Abi was very helpful, answered what I needed answering and when the time comes to move will certainly call back.
Thank you for your time and help.

26. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Residential property management experience - Abigail Gwilliam provided excellent…

Abigail Gwilliam provided excellent service regarding dealing with two water leaks in my apartment, which I let as a landlord. She acted for the landlord of the apartment above mine. She was always very proactive, helpful, polite, friendly, knowledgeable and quick at progressing the various steps involved. Well done Abi and many thanks for all your efforts.

13. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

absolute disrespect for tenants

One year into the tenancy and it has been an absolute disappointment. Raising a formal complaint about their lack of service and absolute disrespect for tenants.

29. Mai 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Catia,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

Wonderful

I would highly recommend this agency, as someone who has lived in England for 20 years no other agency or private landlord have been as efficient and quick to respond than Leaders. Our property manager Alice Bevan has been helpful with issues in the past.

29. März 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

As a tenant of Leaders as well as a…

As a tenant of Leaders as well as a contractor, they are always very quick and efficient and everyone is a pleasure to deal with. Abi my property manager is great and responds quickly to answer any questions or resolve any issues I have. Highly recommend Leaders whether you’re a tenant, landlord or to work with as a contractor.

30. März 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Liam

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

The best agency I worked with so far

The best agency I worked with so far, I rented a property with Leaders in January and so far they’re very helpful and always available to solve any issue, Abigail Gwilliam it’s been always very helpful and so far the best agent I ever worked with, 100% I’ll recommend them to friends and family

21. März 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Diogo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 1 von 5 Sternen

Very bad experience (check all details properly as agents try to trick you)

Very bad experience! The virtual and physical tour showed white goods however the House was handed over without informing that white goods were not available. When asked about that I was asked if I was aware about Facebook Marketplace and I can buy from there!!! The property manager was not helpful for the repairs as well.

1. Februar 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Ajay Bhandary,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Bewertet mit 5 von 5 Sternen

Proactive and always happy to help

I've been in contact with Leaders recently re some maintenance that was required. Abi was straight onto the case and quickly arranged for the contract to contact me. I had a couple of other (separate) queries so emailed Abi and received a prompt reply - I can't fault the service provided in either case, it was excellent.

13. Februar 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Stu

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Really great experience from the…

Really great experience from the Ipswich letting team. Marcus great service in sales. Abigail and Megan 1st class property management in lettings. Very responsive quick to resolve issues great communication.

31. Januar 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Louis

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

I have introduced a couple of houses…

I have introduced a couple of houses from my portfolio to Leaders which have difficult circumstances. Both Abi and Marcus, amongst others, have taken these on and embraced the challenging circumstances with no complaints. Thanks for all your help. Stefan

10. Januar 2023
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Stefan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service

Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also to Abi Gwilliam for her prompt actions in addressing a heating emergency. Both are a credit to the company.

23. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Richard

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Abi and Freya at Leaders Ipswich have…

Abi and Freya at Leaders Ipswich have been brilliant helping set up and run a tenancy locally giving me peace of mind as a landlord- thank you for a fab service so far!

23. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Abi Gwilliam has been very helpful in…

Abi Gwilliam has been very helpful in lots of matters for us. Thank you!

21. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Emma

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Love dealing with the staff on managing…

Love dealing with the staff on managing my properties.
Always helpful and courteous.
Big thanks to Abi

19. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear John

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Abi is great

I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service and is easily contactable whenever I have needed her. I would definitely recommend using her to anyone.

17. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Leon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Trust pilot

Any issues of the property they fix it asap

13. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Gemar

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Had an issue with our rental property…

Had an issue with our rental property so got in contact with our excellent letting agent Abi (Abigail Gwilliam) who contacted the landlord and sent across a message on how to solve the issue very quickly

13. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Sebastian

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

So helpful

So helpful, answered all my questions

13. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Charlotte

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Good letting agent

Very good letting agent who communicate with me clearly and promptly answer any queries or issues I have.

My direct property manager in particular has been extremely helpful.

2. Dezember 2022
Bewertung ohne vorherige Einladung
Leaders  - Ipswich-Logo

Antwort von Leaders - Ipswich

Dear Stephen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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