I am currently in the beginning stages of searching for a new flat for myself and contacted Leaders after seeing a property on their website. Unfortunately I missed out on this one, but Selwyn from on... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Macy has been helpful with answering questions and following up our emails
Unternehmen hat geantwortet
I’m looking for my new home to be in London and Selwyn has been an amazing agent and helping me in the process and showing me all the best opportunities that match my style he has! I’m sure in no time... Mehr ansehen
Macy was incredibly communicative. She promptly responded to emails. Good work!
Unternehmen hat geantwortet
Unternehmensdetails
Über Leaders - Forest Hill
Vom Unternehmen geschrieben
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Vom Unternehmen geschrieben
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktinformationen
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Vereinigtes Königreich
4,9
Hervorragend
336 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Macy
Macy, Lucy and Lillie were fabulous at renting my property. Couldn’t wish for a better team, James has built something great!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Nina, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Macy
Macy was really helpful during my search even though I didn’t go with that flat she was very kind and accommodating and answered all my questions
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Gabi We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Polite and friendly agent
Polite and friendly agent (Macy Abbott)
Informative to the point and also offered other options when the first option was no longer available, this shows great customer relation and willingness to help
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Tcg Sinestro We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve had an amazing service from…Selwyn
I’ve had an amazing service from Selwyn, he is professional, responsive, and truly helpful throughout my property search. Viewings were arranged quickly, communication was smooth, and he made the whole process stress-free. Highly recommended!
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Maria Paola Garcia We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Renting
I had a fantastic experience with Selwyn! He was very helpful when giving advices about renting, very direct and professional! Guiding us through the process of renting.
Chini
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Cheenie Fabroa We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A little gem
Sharon was articulate and very helpful.The problem required some tact and persuasive actions and was solved by this young lady it seems with ease.An asset in any organisation.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Roger Limpenny We greatly appreciate your 5-star review and the time you took to share your experience with Sharon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thanks Macy
I got connected to Leaders through Rightmove and got in touch with Macy. She was really helpful, listened to what I was looking for, and spontaneously booked me in for a viewing. Thanks for your help, Macy!
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Rubab Talpur We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Customer Support
Macy was warm, helpful and professional, providing clear communication throughout our rental property enquiry.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Brendan Kiernan, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Macy. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Macy was really kind and helpful!
Macy was great, she was very knowledgable about the property and very attentive. She answered all our questions confidently and was great in showing us round. Would definitely recommend Leaders and Macy for anyone looking to rent or buy.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Phillipa Chads We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My customer service with Selwyn
My customer service with Selwyn was impeccable. He’s treated me with such respect and kindness - personnel like such are the people that encourage a high standard and provide the service needed.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Ard_ivoke We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn was very responsive and helpful…
Selwyn was very responsive and helpful getting us a viewing. We would recommend using Leaders.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Joss We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Positive First Impression
I recently made an enquiry about a property listed by this agency, and my initial interaction with Selwyn has been positive. He reached out quickly after my application and communicated in a professional and timely manner. I haven’t completed any tenancy or rental process with them yet, but the responsiveness so far has left a good first impression
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Owoahene Kobby We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5 stars for the team
Prior to viewing and during the viewing the two staff had being absolutely fantastic and kind. They were supportive. Keep doing it. Great team from Lilie and Macy
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Indika Rodrego We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience renting…
I had a great experience renting through this agency, thanks to Selwyn’s excellent service. He was professional, friendly, and quick to respond from start to finish. His supportive and approachable manner made the entire process easy and positive.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Victoria A We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was amazing to deal with
Macy was amazing to deal with. Extremely responsive and attentive. The best!
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Po We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Smooth process letting
Sewlyn was approachable, quick to reply and efficiently dealt with my queries
Great service. Smooth and quick process when I let the property.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Jo-Anne We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
They have some great places and Selwyn…
They have some great places and Selwyn has been really helpful in my property search thus far!
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Sarah Salmean We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn Simply the Best
Selwyn was exceptionally helpful and had an extensive knowledge of the rental market. He was attentive, polite and professional throughout my dealings with him, making the whole process stressless.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Evadne Bygrave We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was absolutely superb
Macy was absolutely superb. She answered all my questions, and made certain that I knew all that was needed as regards the apartment and my viewing.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Omodu Morgan We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
About property enquiry
Selywn was very helpful, he was so kind and explain very well about property
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Leaders - Forest Hill
Dear Avinash Naidu We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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