Following an advertisement on Facebook…
Following an advertisement on Facebook for a sealant which I ordered and after a considerable wait the item arrived but was nothing like that shown in the promotional video advertisement. I contacted Kimberlydiaryvip asking for details of how to return and be refunded. I eventually received a response but it became very evident that this company have no idea whatsoever about the uk distance selling regulations. I was offered a 30% refund which I refused, I again pressed for return details and the refund was increased to 40%. In the end I countered with 50% which they agreed and which have now received. I would suggest absolute caution when deciding to buy anything from this company…in fact I would avoid doing so.







