Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service. Bought key safe and fitting to give carers access and had no problems at all. Professional service; discussed where best to place the key safe and took time to explain how the key s... Mehr ansehen
Unternehmen hat geantwortet
The Key Safe company responded immediately to my questions by email and it was easy to get through to someone by phone who booked me a telephone appointment with their engineer, Natalia, who called on... Mehr ansehen
Unternehmen hat geantwortet
Purchased the excellent P500 key safe. Trust that it is secure. Fast delivery. The Keysafe Company also sell the accessories to install it at a very modest cost. Good online videos to assist.
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4,8
Hervorragend
2257 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
As a small locksmithing business
As a small locksmithing business. I’ve always found The Key Safe Company a great company to work with. The stock is always in and always arrives on time so that we can continue our work.
Whether you be a small business or an individual, you can have confidence in these guys getting quality out to you in good order.
5. Juni 2026
Antwort von The Key Safe Company
Hi Philip,
Thank you for your fantastic review and for your continued support! It means a great deal to us to have the trust of a fellow locksmithing business. We're delighted to hear that our stock availability, reliable delivery, and product quality help you keep your own customers happy and your work running smoothly.
Your recommendation to both businesses and individual customers is greatly appreciated. We look forward to continuing to support you for many years to come.
Thank you again!
Excellent service!
Parcel arrived very securely packaged. Josh expertly installed the key safe, patiently explained how to use it, and was very helpful and professional. Very impressed with the service! Thank you.
29. Juni 2026
Antwort von The Key Safe Company
Hi G.Kissien,
Thank you so much for your fantastic review! We're delighted to hear your key safe arrived securely packaged and that Josh provided such a professional installation experience. We'll be sure to pass on your kind words to him – we're sure he'll really appreciate them. It's great to know he took the time to explain everything clearly and ensure you were confident using your new key safe.
Thank you again for your support!
The company has been excellent for both…
The company has been excellent for both my original order and then kindly sending additional screws FoC and so quickly.
Much appreciated!
24. Juni 2026
Antwort von The Key Safe Company
Good afternoon,
Thank you for your wonderful review! We're so pleased to hear you had a great experience with both your original order and the additional screws we were happy to send. Providing helpful, responsive customer service is really important to us, so it's fantastic to know we could assist you quickly.
We truly appreciate your kind words and your support.
Police recommended key safe
I was looking for a police recommended key safe and this was perfect and a good price. It was easy to fit (if you know someone with a drill) as the fitting charge was another £80! It took about 5 minutes. Is currently doing the job perfectly. Sent very quickly.
2. Juni 2026
Antwort von The Key Safe Company
Hi Mr Wetherell,
Thank you for taking the time to leave such a detailed review! We're delighted to hear that you chose our police-preferred key safe, found it competitively priced, and that it was quick and easy to install. It's also great to know it arrived promptly and is doing the job perfectly.
We really appreciate your feedback regarding the installation cost. While our professional installation service is completely optional, it's carried out by trained installers to ensure the key safe is fitted securely and in line with the required standards. We're pleased that, with the right tools, you were able to install it yourself with ease.
Thank you again for your recommendation and support!
Antwort von The Key Safe Company
Hi Maggie,
Thank you for your kind review! We're delighted to hear you were pleased with both the service you received and the quality of your product.
Your feedback is greatly appreciated, and we hope to be able to help you again in the future.
First Rate Service
From the point of ordering the service was exemplary. The item was picked and despatched within hours and delivered as promised with excellent communication at all times. What’s more, the price was very competitive.
I would recommend this company very highly.
25. Juni 2026
Antwort von The Key Safe Company
Good afternoon,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience from the moment you placed your order. Providing fast dispatch, clear communication, competitive pricing, and reliable service is exactly what we strive for, so it's fantastic to know we delivered on all of those. Your recommendation means a great deal to us, and we truly appreciate your support.
We hope to be of assistance again in the future!
Good trustworthy company to deal with
delivered promptly without damage. Keysafe instructions were clear and easily followed, unit now works exactly as it should
29. Mai 2026
Antwort von The Key Safe Company
Hi Ivan,
Thank you for your great review! We're so pleased to hear your key safe arrived promptly and in perfect condition. It's also fantastic to know that the instructions were clear and easy to follow, and that your key safe is now working exactly as it should.
We really appreciate your feedback and thank you for choosing us!
Competitive price for a top quality…
Competitive price for a top quality product and delivered promptly, would highly recommend.
24. Juni 2026
Antwort von The Key Safe Company
Hi Martin,
Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear you were pleased with the quality of your product, found it competitively priced, and that it arrived promptly. Your recommendation means a great deal to us, and we really appreciate your support.
We hope to be of assistance again in the future!
Very Sturdy Keysafe
The outside of my house is rendered. To adhere to the security requirements I had to order the extra long bolts. The install was not difficult, but drilling the holes needs to be straight and level. I defiantly feel my keys are well protected.
22. Juni 2026
Antwort von The Key Safe Company
Hi Jane,
Thank you for taking the time to leave us a review!
We're delighted to hear you're pleased with the sturdiness of your key safe and that you feel your keys are well protected. Rendered walls can require our extra-long fixing bolts to achieve a secure installation, so we're glad these worked well for your property.
Thank you again for your feedback, and we hope your key safe provides you with peace of mind for many years to come.
I asked for a part
I asked for a part. Unfortunately they don’t sell them anymore. But they had one and sent it to me for free.
Talk about going above and beyond. Also I had never done business with them before…. They could have easily tried and sell me a new lock for £50.
Good people.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Ceri,
Thank you for your wonderful review.
We're delighted we were able to help. While we no longer stock that particular part, we're always happy to assist where we can, and we're pleased we had one available to send out for you.
It's great to hear that our team's service made such a positive impression. We believe in finding the right solution for our customers whenever possible, and your kind words mean a great deal to us.
Thank you for taking the time to share your experience.
Kind regards,
The Key Safe Company
Just what was needed
26. Mai 2026
Antwort von The Key Safe Company
Hi Joan,
Thank you for taking the time to leave us a review.
We're pleased to hear that our product was just what you needed. Your feedback is greatly appreciated, and we're delighted we could help.
Thank you for choosing The Key Safe Company.
Kind regards,
The Key Safe Company
Despite paying an extortionate £4 to…
Despite charging an extortionate £4 to send 4 screws it still hasn't arrived 4 days later.
17. Juni 2026
Antwort von The Key Safe Company
Hi Jeremy,
We're sorry to hear of your disappointment.
The £4 charge covers postage, packaging and handling costs rather than just the screws themselves. We appreciate that delays can be frustrating, especially when you're waiting for replacement parts.
Having reviewed your order, we can confirm that a replacement set has already been dispatched to you at no additional cost. We hope these arrive with you shortly and resolve the issue.
If there is anything further we can help with, please don't hesitate to contact our customer support team.
Kind regards,
The Key Safe Company
Extemely poor customer service
After fixing our lock for £410, I requested a short report detailing the problem to send to our home insurers. I called them and emailed them many times, and they ignored my request every time. The insurers will not cover my claim without this report. Extremely poor customer service!
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hello. Rugaya. My apologies we have let you down this time. I am a little confused however as our install service is £69.95 and I am unable to find an install under your name. Please could you contact us on 0330 3630303 and we can get this resolved for you. Many thanks
TKSC
Outstanding service
Outstanding service, understood my problem, gave sound advice and then dealt with it. Five star is short for the service that I received.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Brian,
Thank you for your fantastic review.
We're delighted to hear that our team understood your issue, provided helpful advice, and was able to resolve it for you. Delivering excellent customer service and practical support is at the heart of what we do, so it's incredibly rewarding to receive such positive feedback.
Your kind words mean a great deal to us. Thank you for choosing The Key Safe Company.
The Keysafe Company is very impressive
This Company is very impressive. I had a problem accessing my keys and Natalia gave me very clear instructions to make it work for me again. I certainly recommend The Keysafe Company in Worcester. It was particularly reassuring to speak to a real person instead of a bot!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Daphne,
Thank you for your wonderful review.
We're delighted to hear that Natalia was able to help you regain access to your keys with clear and effective guidance. Our team takes great pride in providing knowledgeable, personal support, so it's especially rewarding to know you found it reassuring to speak with a real person who could assist you directly.
We'll be sure to pass your kind comments on to Natalia. Thank you for your recommendation and for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Mrs Reynolds,
Thank you for your review.
We're delighted to hear that you found the key safe sturdy, easy to set up, and simple to use. We aim to provide products that are both secure and user-friendly, so it's great to know it's working well for you.
Thank you for choosing The Key Safe Company.
Antwort von The Key Safe Company
Good morning,
Thank you for your review.
We're pleased to hear that you're happy with your purchase so far. We hope the key safe continues to meet your expectations and provides reliable security for years to come.
Thank you for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Kay,
Thank you for your review.
We're delighted to hear that you received great service. Providing excellent customer support is very important to us, and it's always rewarding to know our team has delivered a positive experience.
Thank you for choosing The Key Safe Company. We really appreciate your support.
Great delivery time
11. Juni 2026
Antwort von The Key Safe Company
Hi John,
Thank you for your review.
We're delighted to hear that your order arrived so quickly. Providing a fast and reliable service is something we pride ourselves on, so it's great to know we met your expectations.
Thank you for choosing The Key Safe Company, and we hope to assist you again in the future.
Easy to mount and looks super solid.
18. Februar 2026
Antwort von The Key Safe Company
Hi Mr C,
Thank you for your review.
We're pleased to hear that you found the key safe easy to install and that it feels strong and secure. We work hard to provide products that are both straightforward to fit and built to last, so it's great to know it's made a positive first impression.
Thank you for choosing The Key Safe Company.
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