KEH Camera Bewertungen 

4.751
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've purchased from KEH for several years now, and I'm always happy with them. Not only are my purchases exactly as listed, and at good prices, but any time I've had a question they've responded in le... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've purchased used gear from KEH several times, and each time the experience is the same. Everything arrives exactly on time. Every item has been clean, and each perfectly matches the description for... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I received my order in good shape 2 days later and earlier than expected. The item was a beautiful, fully functional product that I ordered. However, it was not the specific product as labeled and s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really happy with the camera. Arrived as expected and the price was right for a beginner entering photography. There was no strap included which I assumed there was, but I am new at purchasing cameras... Mehr ansehen

Unternehmensdetails

  1. Fotofachgeschäft
  2. auch in
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Informationen, die aus verschiedenen externen Quellen stammen

At KEH we offer only the best selection of new and used cameras and camera equipment. Shop the latest in Canon, Sony, Olympus, and Nikon cameras.


Kontaktinformationen

  • Highlands Parkway Southeast 4900, 30082, Smyrna, Vereinigte Staaten

  • keh.com

4,6

Hervorragend

TrustScore 4.5 von 5

4751 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,6

Alle Bewertungen

(4.751)

588 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good quality gear

Good quality gear, delivered well packed and on time (almost). No issues. I am a long time customer of this company and have used them many times.

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfied New Customer

I’m a hobby photographer and this was my first time ordering from KEH. I called with a question, and they were super friendly. When I received my order, my lens was very thoughtfully packaged. No issues thus far. I’m happy I learned about KEH and will definitely be back for any of my camera needs in the future. Thank you!

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customers service and products

I ordered a used camera and was told it would work great. From the get go, the camera was not was I thought it would be. The pictures all came out over exposed and the flash and replay button stopped working all together. When I called to ask about it, they said it was out of warranty (even though the website lists a 365-day warrant).

They offered no other solutions. I then asked if I could sell it back to them and they said "well if it doesn't work, we can't buy it." Therefore, I'm just stuck with a broken camera.

I do not recommend and will be telling the Chicago Photography School that recommended them to me not to continue with the referral.

26. August 2026
Bewertung ohne vorherige Einladung
KEH Camera-Logo

Antwort von KEH Camera

Hello Nancy,

Thank you for your feedback. We’re sorry to hear that you were disappointed with both the product and your experience.

After reviewing your purchase, we found that the camera was purchased in December 2025 and was covered by our standard 180-day warranty, which expired in June 2026. While KEH is currently offering a 365-day warranty promotion on eligible purchases, that promotion was not in effect at the time of your order and does not apply to this item.

We understand how frustrating it is to experience equipment issues, especially when they arise after ownership. Because the camera was reported outside of the applicable warranty period, we were unable to offer a warranty repair.

We regret that our explanations left you feeling that no solutions were available, and we apologize for that frustration. We appreciate your feedback and will share it with our team as we continue working to improve both our communication and customer experience.

Sincerely,
KEH Camera

Bewertet mit 2 von 5 Sternen

Received a quote after zoom call

Received a quote after zoom call. Got back an offer that was half after they received my gear, even though they were graded the same in both. Bait and switch on their offers. Beware

10. August 2026
Bewertung ohne vorherige Einladung
KEH Camera-Logo

Antwort von KEH Camera

Hi Dennis,

Thank you for taking the time to share your feedback. I'm very sorry to hear that your experience left you feeling that the final offer did not align with the initial quote.

Our goal is always to provide fair and transparent evaluations, and we understand how disappointing it can be when a final offer differs from expectations. While preliminary quotes are based on the information available during the initial review, our technicians complete a detailed inspection once the equipment arrives, and any differences in condition or functionality can affect the final offer.

We never want our process to feel misleading, and I apologize that this was your experience. We'd appreciate the opportunity to review your transaction further and provide additional clarification regarding the evaluation of your gear.

Please contact us directly at purchasing@keh.com with your order or quote number, and our team will be happy to take a closer look.

Thank you for bringing this to our attention.

Sincerely,
KEH Camera

Bewertet mit 5 von 5 Sternen

A great experience from start to finish!

A great experience from start to finish!
This was my first time buying used equipment. I needed to replace a favorite lens that the manufacturer had now discontinued. KEH had several of the lenses in stock. I wasn't sure how to trade in my old lens, so I called them and they were very helpful. The process couldn't have been easier. They paid for shipping, gave me a fair price for my trade, even held the lens I wanted until the trade process went through. When I got my new-used lens it was in great condition and worked exactly as expected. I definitely recommend KEH.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Returned unopened item $84 refund $52.

Ordered used camera lens, looked after at details and found I ordered wrong one. Called customer service, customer service told me the item was already shipped. I asked for a return and refund. The box arrived, I didn't even open it and sent it back. Refund was issued but $32 short, KEH camera kept $32 dollars of $84, I didn't even open the box. And that was after speaking to customer service before the item was received and explaining that the item is no longer needed.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bunch of scammers if ever!

Bunch of scammers if ever!

I sent them a pristine lens and they low balled me, when I rejected the offer and asked them to send the lens back. They switched out my lens for one with mold on the element. Bunch of conmen. Buyer beware! how this guys get this high ratings is beyond me. Maybe on the buy side, but on the sell side, unscrupulous thieves.

16. August 2025
Bewertung ohne vorherige Einladung
KEH Camera-Logo

Antwort von KEH Camera

Hello Kelly,

We're very sorry to hear about your experience and the concerns you have regarding your lens.

We want to assure you that we would never intentionally switch out a customer's gear. The only circumstance in which a customer would receive a different item back is if their equipment were lost or damaged while in our possession, and in those situations we would proactively communicate with the customer and work to make things right.

For added protection, we always recommend that customers record their serial numbers and take photos of their gear before shipping it to us. This helps provide a clear point of reference should any questions arise during the evaluation process.

We would like the opportunity to investigate your concerns further. If you haven't already done so, please contact our Customer Service team with your quote number and any photos or serial number information you may have available. We take claims like this very seriously and would be happy to review the details with you.

KEH Camera

Bewertet mit 1 von 5 Sternen

Awful selling experience

KEH has gone so far downhill in the last few years from a buyer and seller perspective. Quality of gear I've bought recently has been inconsistent, but more frustrating has been the selling experience. Gear that was in good or excellent condition being labeled as bargain, with no notes or justification for the discrepancy and no easy way to get an answer. Their payout option is also ridiculous and so inconvenient, why not just allow direct bank transfer or PayPal? I buy and sell with MPB now, would not recommend KEH to anyone.

5. August 2026
Bewertung ohne vorherige Einladung
KEH Camera-Logo

Antwort von KEH Camera

i Chris,

Thank you for taking the time to share your feedback. We're sorry to hear that your recent experiences with KEH did not meet your expectations.

We understand your frustration regarding both the grading process and our payment options. We would like to clarify that we do offer digital payment methods, including ACH bank transfers and transfers to PayPal, in addition to our other payout options.

We'd also be happy to provide additional details regarding the evaluation of your equipment and explain why any items may have been graded lower than expected. If you'd like us to review your quote or payment, please reach out to us at customerservice@keh.com, and our team will be glad to assist.

Thank you for your feedback. It helps us identify opportunities to improve both our buying and selling experience.

KEH Camera

Bewertet mit 5 von 5 Sternen

Excellent Customer Service and Item.

Excellent customer service. The item was in excellent condition as described and was sent, with all the advertised pieces with it. Wrapped with care, secure and it looks brand new. Fair price and I am glad I ordered from KEH.

8. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love buying camera gear with Keh

Love buying camera gear with Keh. I bought a Leica M4-2 and Pentax 645 lenses, they were in perfect condition. I also traded/sold gear; great and fast service. I will keep buying in the future. 🙌

20. Juli 2026
Bewertung ohne vorherige Einladung

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