We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after cha... Mehr ansehen
Unternehmen hat geantwortet
A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately... Mehr ansehen
Unternehmen hat geantwortet
Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest... Mehr ansehen
Unternehmen hat geantwortet
Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50. For 900mbps down and 500mbp... Mehr ansehen
Unternehmen hat geantwortet
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
37 Carr Lane, HU1 3RE, Hull, Vereinigtes Königreich
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On time, took me through step by step, great couple of guys who took pride in their work with a smile

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Super helpful and very fast and easy

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The staff at kcom are always polite and will do there best to help you with any prpblem you have.great company and staff.

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Had our internet installed today by Matt and Jake. Both were very efficient and polite.
I had to be out and the guys ensured that the job was finished by time I had to go they even sorted the app on my phone as I’m not very good with stuff like that.
Definitely a pleasure to have them fit the equipment and nothing was too much trouble. You couldn’t tell where they had been once finished.
A credit to KCOM thanks guys

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Looking for a faster broadband at competitive prices and local call centre Kcom ticked all the boxes for me.

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Speed are fantastic very helpful and there we fantastic with my 2 year old daughter

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KCOM has proven to be a reliable and caring service. Especially getting older, technology can be confusing but KCOM are patient and kind. I came back to them after trying one of the new providers and tell all my friends, that KCOM is the best service around. I’ve been back with them a year now and when my contract came to an end, found once again the help and advice I was given, is second to none. I’m a very happy customer.

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Reliable network reliable engineers and work carried out as promised

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Fantastic experience with k com.
Quick to answer the call. Questions answered, fast service and advice. Prompt appointment and book in. Set up direct debit without issue really polite and pleasant. Completely different experience to sky. I would recommend kcom any day over other broadband providers. Great customer service, local staff and efficiency

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KCOM we're cheaper than previous supplier. The download and upload speeds were excellent and way faster than previous provider.
Recommended.

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I had problems with my account due to Sky trying to get me to order every product they sold, Victoria at KCOM made sure my KCOM account was still secure and up and running, also Matt from tech support was able to help me with my buffering problems and broadband speeds, both were very helpful and polite, and able to sort out my problems.

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Matt and Jake installed our KCOM broadband today and they were absolutely brilliant. They were professional, efficient, and made the whole process completely hassle-free. Both of them are a absolute asset to the company. Couldn’t be happier with the service! thank you both, Margarita & Craig 🤩🤩🤩

Antwort von KCOM
Outdated false advertised packages to lure you in thinking they're helping with discounts... my package advertises as over £70 per month, discounted down to £50.
For 900mbps down and 500mbps up.
When we see others offering 2.3Gbps for £30 per month with its annual increases for the next 5 years is STILL cheaper than Kcom.
And provides you with actual wifi6 routers, not cruddy amazon eero wifi boosters (boosting a slow service signal isn't going to improve anything)
Dedicated download speeds and uploads, not overall speeds split and shared, each is their own.
Kcom for decades have been relying on having the monopoly in hull, now we have new providers, offering over 2x the service at a fraction of the cost kcom would charge.

Antwort von KCOM
I had a full instal at my new address. Both engineers were very good and helpful. They put the router and did the external wiring to my expectations. They did a really good job and pleased with the service.

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Very helpful to my needs of usage of internet

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Arrival time was between 8 and 12 and they arrived at half eight.
By ten they were finished and I was online.
Friendly helpful gents and I was online straight away.
Minimal disruption and very efficient

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Matt and Jake were very efficient and friendly and informed us at each stage of the installation. Great upload and download speeds. Would recommend KCOM to other broadband users.

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Just renewed my Broadband package from 500 mbps to 900 mbps with the price staying at the slightly cheaper then my old package which was going to rise to £70 per month. No brainer.

Antwort von KCOM
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