Jöttnar Bewertungen 

233
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve ordered several items from Jöttnar, and what has impressed me most is the quality, attention to detail and design of their clothing. They’re certainly not the cheapest, but in my opin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very efficient, reliable company. No problem with changing dize of garment. Still problem with delivery company ap that doesn't recognise our post code even though we've live here 40 yrs so never kn... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Exceptional customer service and outstanding kit. Have bought several items over the last 6 months, all have been spot on. Have no hesitation in recommending the hard shell, soft shell, down jackets o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

2 lightweight running caps. Reasonably priced. Arrived promptly. Look and perform exactly as described Early days yet but they appear to be quality pieces of kit which will stand the test of time.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung

Vom Unternehmen geschrieben

Jöttnar designs and builds a complete range of high-performance technical outdoor clothing, including goose down insulation, waterproof, breathable hardshell jackets, base layers, mid-layers, and headwear. We are pioneers in the use of the very best performance-fabric technology including from Pertex, Polartec and Down-Tek. Our clothing is designed to protect you in outdoor and mountain sports environments, in all seasons and conditions, whether you're climbing, skiing, trekking or trail running.

About Us

Vom Unternehmen geschrieben

Jöttnar designs and builds high-performance outdoor clothing.
The company was founded by two British Royal Marines commandos and lifelong mountaineers. Years spent working and training in demanding conditions shaped a clear view of what equipment needs to do - and where existing gear fell short. So we built our own.

Kontaktinformationen

New SS26 Trail Running Collection

Shorts, t-shirts and shells for light and fast trail running days.

4,7

Hervorragend

TrustScore 4.5 von 5

233 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(233)

200 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

All my kit i have off them are…

All my kit i have off them are outstanding,
I wouldn't buy this type of clothing from anyone else.

28. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Glad to hear you're getting on well with the gear Paul, and we really appreciate your ongoing support.

Bewertet mit 5 von 5 Sternen

Superb quality

Superb quality, worth every penny

19. Januar 2026
Jöttnar-Logo

Antwort von Jöttnar

Thank you, Mr Roylance, for your repeat purchases and your support. Your review is much appreciated by the product team who strive for excellence and performance.

Bewertet mit 5 von 5 Sternen

Quality clothing

Quality clothing. Experience great and professional service

25. Januar 2026
Jöttnar-Logo

Antwort von Jöttnar

Great to hear you're getting on well with the gear. We appreciate you recognising the team’s support. Delivering that standard consistently is important to us.

Bewertet mit 5 von 5 Sternen

Great gear and service

I came across Jottnar whilst looking for a skiing shell and fleece combination. Very happy with the Grim outer and Floyen base layer. Jottnar were great to deal with - ordered a couple of sizes and couple of mid base layers before getting the Floyen. Staff very friendly and responsive with questions, and the jackets are fantastic - top quality, lightweight, great fit.

25. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Really appreciate the feedback Will, and great to hear the Grim and Floyen are performing as intended. If you do run into any issues, please do get in touch.

Bewertet mit 1 von 5 Sternen

My first order from Jöttnar was…

My first order from Jöttnar was disappointing not because of the product, but because of the delivery experience. Jöttnar chose Evri as their courier, and the parcel was misplaced with no delivery card and no real attempt to communicate. For a premium brand, the courier experience matters, and this one let the whole process down. I expected better from a company positioned at this level.

5. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

We’re sorry that your first experience was impacted by the delivery process. We fully recognise that delivery forms part of the overall experience. On this occasion, it did not meet the standard we expect. The vast majority of our deliveries arrive without issue, but we review any exception closely with the courier. Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

good product

I recently bought a piece from Jöttnar and I’m really impressed overall. The quality is immediately noticeable — the materials feel premium and it’s clearly very well made. The fit is spot on, sitting comfortably without feeling restrictive, and it looks great on.

You can tell a lot of thought has gone into the construction and finishing, which gives it a really solid, durable feel. Delivery and packaging were also excellent, with everything arriving well protected.

All in all, a great product that fits well, feels high quality, and does exactly what you’d want. I’d happily buy from Jöttnar again.

4. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Thank you for the feedback. We’re pleased the kit is performing as intended and appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Very good quality

Very good quality. Exchange efficient. Have a number of their products. Recommend.

3. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Thank you, Larry. Your continued support and your customer service feedback from your exchange experience is genuinely appreciated.

Bewertet mit 5 von 5 Sternen

Excellent quality and fast delivery.

Excellent quality and fast delivery.

7. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Thank you for taking the time to share your review. We appreciate you recognising the performance quality we take seriously.

Bewertet mit 1 von 5 Sternen

Their Kit is three star

Their Kit is three star. Expensive and with design flaws - they rely on their past name for sales. Their customer service is terrible, worse that you can imagine for an organisation that is failing to be a premier brand. My advice is to look for for other companies. Rohan, RAB, Mountain Equipment, sea to summit, Truedark all provide a better experience and value in quality kit in my view.

6. Februar 2026
Jöttnar-Logo

Antwort von Jöttnar

Hi Robert,
We’re sorry that you remain dissatisfied.
As confirmed during your previous 1 star review, the order you placed through our website was for a size Small, which was dispatched the next working day in line with our standard process. Our system records no checkout error.
When you contacted us, we responded promptly and offered an exchange upon return, in accordance with our published policy.
We stand by the quality of our products and the professionalism of our customer service team.

Bewertet mit 5 von 5 Sternen

Product review

I just wanted to get in touch to say how impressed I am with your coats.

I’ve now bought two Jöttnar coats, and I can honestly say they are miles better than rival brands I’ve owned in the past. The quality is exceptional — from the materials to the craftsmanship, everything feels premium and built to last. They’re incredibly warm without being bulky, and the fit and attention to detail really stand out.

You can tell a lot of thought has gone into the design and performance of your products. It’s not often that I take the time to write a review, but on this occasion, I genuinely felt it was well deserved.

Keep up the fantastic work — I’ll certainly be recommending Jöttnar to others.

21. August 2025
Bewertung ohne vorherige Einladung
Jöttnar-Logo

Antwort von Jöttnar

Your continued support is genuinely appreciated. Thank you getting in touch and for placing your trust in us again.

Bewertet mit 1 von 5 Sternen

Took the plunge and bought British

Took the plunge and bought British. The jacket design is OK, not great, crap zip design / material choice on pit zips creates constant chaffing when walking which in this case has lead to premature failure. Customer service is poor, the gentleman (Morgan) I dealt with was evasive from outset, disingenuous and generally unhelpful. I couldn’t find my original order number and Initially he refused to help, despite giving him date of purchase, delivery address, name, contact details etc. I eventually found my order number and he relented, jacket sent in for assessment. He refused to repair zip failure on the grounds it wasn’t clean, despite it clearly saying on their web page that they will offer to clean it prior. So in summary, warranty is worthless, customer service very poor and I’m extremely disappointed, as others are at the quality and aftercare for what is marketed as a premium item of kit.

8. Januar 2026
Bewertung ohne vorherige Einladung
Jöttnar-Logo

Antwort von Jöttnar

Hi Ian - Our customer service team did their best to locate your order number with the details provided, but they did not correlate with any existing orders in our system. After two weeks you were able to locate the order number, and we opened a warranty claim for you. The jacket that was returned had been kept in less than ideal conditions with the jacket being generally dirty, having cobwebs on the hood and corroded zips. Our warranty does not cover any repairs needed due to accidents, improper care, negligence, or normal wear and tear.

Bewertet mit 2 von 5 Sternen

Very poor

Really disappointed with my purchase. Firstly the quality of the item is poor. Within a month of receiving my jacket it started to fall apart. I reached out to customer service and didn’t hear anything for 2 weeks. They eventually responded and said that just part of the jackets wear. Really upsetting considering the cost. I wanted to like this brand but unfortunately will not be purchasing anything again from them. You are better off spending the same money at Arcteryx we’re the product quality is far superior and customer service is top notch. Real shame.

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible service

I would like to say that Jottnar and in particular Morgan gave me some superb service.

I had a pair of ski pants from a different manufacturer that had suspender loops built in and got nowhere in trying to source the suspenders for them.

I was told that Jottnar do almost identical suspenders that should be compatible.

I contacted Jottnar and dealt with Morgan who’s not only found a set but said they would be sent to me with no charge.

I have to say their customer service is second to none and I will be recommending them to all of my friends.

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jottnar doesn’t even bother responding…

Jottnar doesn’t even bother responding to a pre-sales technical email enquiry on clothing sun factor protection. No phone number. Expensive products. Will go elsewhere. I’m not interested in giving business to hi tech companies that can’t be bothered to factor customer service into their business plan.

Ok. A couple of hours after posting above I received an apology from Jottnar informing me that for whatever reason my email had gone into their spam folder. They answered the question to my satisfaction so In all fairness I am amending the number of stars awarded from 1 to 5. Can’t comment on the product yet as haven’t made the purchase but if and when I do I will post another review

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent equipment tested in 100 mile UTMB

Excellent equipment tested in 100 mile trail-mountain running UTMB in the Alps.
Jottnar equipment kept me warm and dry under varying levels of output in a lightweight form, across all different weather from:
- Rain, hail and snow (using Hjalmar ultralight jacket);
- Running output in low temperatures (Asger was my workhorse),
- Layering with short sleeve Merino wool (Mar) and long sleeve Merino wool base layers (Hamr and Arvind)
Further, the team have always been immediately responsive with relevant advice from their vast experience of actually needing the performance kit.

29. August 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr