Joseph Property Agency Bewertungen 9

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Immobilienmakler

Vom Unternehmen geschrieben

Property Agency, Estate Agents and letting Agents


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

9 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Dealing with Joseph was all we could hope for

Dealing with Joseph was all we could have hoped for when selling a property. We dealt mainly with Will who was efficient and responsive throughout. Their terms and conditions were better than some bigger companies and we felt reassured by their grasp of the local market.
Marketing was arranged quickly and the photography was of a high standard. The suggested price was accurate and we sold at the upper end of the agent’s estimate.
Everyone we spoke to at Joseph was a pleasure to deal with and we are grateful for their help. I would recommend without hesitation.

15. April 2026
Bewertung ohne vorherige Einladung
Joseph Property Agency-Logo

Antwort von Joseph Property Agency

Thank you Ken, we really appreciate your feedback.

Great to hear Will and the team looked after you and that you were pleased with the pricing and marketing. Delighted we could help you achieve a strong result.

All the best, Joseph Property Agency

Bewertet mit 5 von 5 Sternen

Great customer service

Jemma has been a breath of fresh air. Really helpful with great communication. Nice to have an agent who cares about the customer rather than the commission only

16. März 2026
Bewertung ohne vorherige Einladung
Joseph Property Agency-Logo

Antwort von Joseph Property Agency

Thanks so much for the lovely review, we really appreciate you taking the time to leave it.

It is great to hear Jemma looked after you so well. She genuinely cares about getting things right for people, so your feedback will mean a lot to her.

All the best and thanks again.

Bewertet mit 5 von 5 Sternen

Great busy office ideal for those not…

Great busy office ideal for those not wanting a load of guidance and just relax knowing things are moving in the right direction. Dealt mostly with William and Gemma throughout the sale of our home. Being honest we thought we were going to go with a more traditional and longer established agency who on paper have the 'most' sales in our area but the moment William came around - upon his exit-we both said to each other 'who would you trust more to sell this house!' So we went with Joseph's and got full asking in around a week! The best parts which suited particularly are that they are similar to doing an online service in that the app provided enabled me to see all requests and select appropriately around our commitments whilst maxing out any time we had available for staged viewings and none of that calling back/forth wasting everyone's time. The photo package and 3D walk around are invaluable and there was no hard sell or awkward staring at facts and figures upon the initial meet up unlike some agencies who in my opinion hand out too many glossy magazines. In this day and age all that paperwork and recycling is just unnecessary🤦 Unlike 100% online there was in my opinion a slightly better service through to completion and a local company office I could walk into if things did go astray and the huge benefit that they know the local area and would have had house hunters already on their property books. So yes weighing it all up I can fully recommend Joseph's Estate Agency and would definitely go to them again next time! Thank you team :)

12. Juni 2024
Bewertung ohne vorherige Einladung
Joseph Property Agency-Logo

Antwort von Joseph Property Agency

Hi Selina, Thank you so much for the review and positive feedback. We are delighted you had a good experience and we wish you the very best in your new home. From all of us at JPA.

Bewertet mit 5 von 5 Sternen

fantastic lettings team

fantastic lettings team, They were really helpful in finding me the right property. The whole process was efficient and professional. highly recommend if looking to rent in the Ipswich area.

8. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Probably the most incompetent property…

Edit: resolved in the end.

Very poor communication. It took almost a month to get a plumber when our shower wasn't giving any hot water. In the end the landlord had to come himself and he shared my sentiment.

I let them know as soon as we discovered a fault in our smoke alarm. Despite saying that they would work to fix the issue ASAP, they did not even inform the landlord and nothing was done until I told the landlord himself. Again, he wasn't too pleased either.

Cherry on the cake: When I let them know about these issues, Joseph called me back to have a go at me about being rude to his employee. All I did was inform them what I just wrote above. That was extremely unprofessional and rude and made the 1 star rating certain.

Very nice office, very presentable. However I would absolutely avoid considering them to manage your property at all costs.

Edit: the reply is full of inaccuracies. Obviously I'm not going to go through all of it but... The water was warm when I first informed them and cold by the time they solved it, sorry but I'm not giving my baby cold baths. The smoke alarm did not have changeable batteries and was sounding off at regular intervals; they never informed the landlord; I wasn't so bothered about the alarm but the landlord certainly was. Last email from them on the subject of the alarm said 'we will send a contractor right away' but obviously they never did. I could go on but you get the idea. Don't do business with this lot.

21. Dezember 2023
Bewertung ohne vorherige Einladung
Joseph Property Agency-Logo

Antwort von Joseph Property Agency

Dear Otis,

In relation to the property you rented as a tenant through Joseph’s I would like to address the points you have raised.

Our owner director Joe did call you to address his concerns in relation to the call you made towards our Lettings Manager. We work hard as a company to provide the best standard of service towards our clients and we do expect that to be returned to our staff who are working hard to resolve any issues you may have.

The maintenance issue regarding your shower was that it was working, and it was running warm, just not boiling hot.

We arranged for a plumber to contact you to arrange a suitable time to visit. You made the plumber aware that it was not urgent . When you had spoken with the plumber on several occasions you were not satisfied with their timeframe or their attitude towards you, and asked us to arrange a second plumber. Following this call on the 14/9/23 we arranged with a second plumber to arrange with you to visit, which they did the following day on the 15/9/23. We received the quote from the plumber on the 26/9/23 which we put forward to the landlord. Upon receiving the quote, the landlord confirmed he would attend the property himself, which he did on the 29/9/23 and the issue was resolved on that day.

You contacted our office regarding your smoke alarm to say the alarm was beeping. We advised you change the batteries. A week later you contacted the office again to say you were unable to remove the batteries. We requested a photo of the smoke alarm which you sent us. The photo appeared to show batteries that needed to be changed and if you could attempt to change again. Your next correspondence to us was that you had cut the wires. Shortly after this, the landlord was visiting to resolve the maintenance issue with the shower and fixed the smoke alarm for you too.

With regards to your comment on lack of communication, I can see there have been 53 emails across the 6 months of the tenancy, as well as multiple phone calls.

I appreciate you are currently frustrated as you are still waiting for your deposit to be returned. As explained on the phone with you today, we have been liaising with the landlord and yourself over email and are waiting on the landlords confirmation on the deposit release.

Some of the content of the review is untrue and unfair. We worked closely with you to enable you to vacate the property early with no financial penalties and looking over the correspondence you have been satisfied with the service you received. We feel that we, and the landlord, have been very accommodating to your situation throughout.

We are not able to monitor further correspondence through Trust Pilot, any further communication you require, please contact our office directly.



Bewertet mit 5 von 5 Sternen

Right from the beginning Joseph’s were…

Right from the beginning Joseph’s were nothing but professional & efficient.
Their communication was second to none keeping us up to date every step of the way, they were very easy to get hold of and always returned calls promptly if needed.
We will most certainly be listing with Joseph’s in the future, so impressed we would and do absolutely recommend.

22. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quite simply the best Ipswich based…

Quite simply the best Ipswich based agent! ( and we experienced a few bad agents prior ) But Joseph’s start to finish was honestly fantastic. Our house photos looked so good, then we additionally got a video/reel made for us, drone pictures and a walk round video tour made of our home at no extra cost . Within two weeks they found our buyer the sale went through quickly and we was updated throughout.Strongly recommend! All the staff were so friendly and couldn’t do enough for us!

21. Februar 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr