JOOLS By Jenny Brown Bewertungen 

657
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely stunning, the bee is so sparkly in the light and a lovely design with open fret wings. The quality is …as always from Jools perfect, beautifully packaged and super quick delivery. I highl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. Schmuckdesigner

Über JOOLS By Jenny Brown

Vom Unternehmen geschrieben

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Vom Unternehmen geschrieben

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

657 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(657)

101 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

The pendant is very pretty and delivery…

The pendant is very pretty and delivery was quick.
I was surprised to receive the small necklace in such a large box with a lot of packaging which I felt was unnecessary.

6. Mai 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Hilary, note the packaging is to ensure the parcel reached you in perfect condition , plus its is cardboard based and fully recyclable

Bewertet mit 5 von 5 Sternen

Good website with easy ordering

Good website with easy ordering. Jewellery is lovely and arrived very quickly. I recommend this store for a good shopping experience.

6. Mai 2025
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Antwort von JOOLS By Jenny Brown

Good to hear it was easy to order- Thanks Theresa

Bewertet mit 5 von 5 Sternen

Beautiful products, excellent service!

Absolutely in love with my new pendant! It is so beautifully made and looks even nicer than in the photos on the website. You can really see the quality and I'm really happy with the price I paid for something so well-made. Delivery very quick as well, and customer services very friendly when I called to ask about care instructions. I will be definitely be coming back for more!

6. Mai 2025
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Antwort von JOOLS By Jenny Brown

Thanks Hannah,delighted you had a good experience with us

Bewertet mit 4 von 5 Sternen

On time

On time, as described

15. April 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Russell, prompt delivery when requested is so important,. hope to see you again

Bewertet mit 5 von 5 Sternen

Absolutely delighted

Absolutely delighted with the jewellery, very well presented and packaged and delivered very quickly we would recommend her excellent

23. April 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thank Bryan

Bewertet mit 5 von 5 Sternen

my experience at Jools by Jenny Brown worthy of Royal appointment…

my experience at Jools by Jenny Brown was five star plus in Customer Service quality of products price I’m being able to speak to someone, especially in today’s society of AI and automated answering where things are too mechanical scripted structured so going forward if you’re looking for that personal touch excellent customer service which is priceless there is nowhere else apart from Jools by Jenny Brown
Kindest Regards
A more than Happy Customer

10. März 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Sarah

Bewertet mit 5 von 5 Sternen

Beautiful earrings

Beautiful earrings. Great quality and excellent personal service. Highly recommended.

10. März 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Morwen

Bewertet mit 5 von 5 Sternen

I purchased a ring for my nieces…

I purchased a ring for my nieces confirmation. it was sent directly to Ireland. she received it a few days ago .she absolutely loved the ring mt sister sent me a video of thanking me and JOOLS for all the beautiful wrapped ring and free earrings thank you tools I will shop in tools in the future xx

11. Februar 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

You are very welcome , we look forward to seeing you again

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