JOOLS By Jenny Brown Bewertungen 

657
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely stunning, the bee is so sparkly in the light and a lovely design with open fret wings. The quality is …as always from Jools perfect, beautifully packaged and super quick delivery. I highl... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. Schmuckdesigner

Über JOOLS By Jenny Brown

Vom Unternehmen geschrieben

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Vom Unternehmen geschrieben

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

657 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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4,9

Alle Bewertungen

(657)

101 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fabulous customer service

Beautiful ring and earrings arrived very quickly, wonderful customer service when the ring needed to be exchanged.
Will be highly recommending to family & friends.

16. Juli 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Jackie , we have special offers for friends and family

Bewertet mit 5 von 5 Sternen

Very easy to navigate the site

Very easy to navigate the site, this is my 4th piece of Jools Jewellery and I have to say I'm impressed with the design and quality of CZ's in the rings....I love them! They have a unique design that makes them stand out without being over the top. Very classy looking and would leave others wondering if they are massively expensive!
The only thing I would like to see is a PayPal option to pay.

17. Juli 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

thanks for your feedback Barbara , we value your repeat business

Bewertet mit 3 von 5 Sternen

It is a lovely product but they…

It is a lovely product but they promised to send a gift with my purchase which I did not receive.

14. Juli 2025
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Antwort von JOOLS By Jenny Brown

thanks for the review, we promptly responded and sent you the complimentary earrings , we trust they were well received

Bewertet mit 5 von 5 Sternen

What an amazing company

What an amazing company, firstly the necklace is just beautiful!! Secondly the presentation is outstanding! The necklace came gift wrapped and in a lovely box! Thirdly the delivery was prompt and I was kept informed of the order status! A very happy customer!

7. Juli 2025
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Antwort von JOOLS By Jenny Brown

Thanks Laura, your kind words really make a difference when people look at reviews before buying from us.Hope to see you again

Bewertet mit 5 von 5 Sternen

Stunning sparkling earrings.

Just received these stunning earrings, superb quality, the hinged movement in the lower larger stone makes them absolutely dazzle! They are chic, unique and are going to make a fantastic gift. The packaging is so very elegant as well. Customer service was excellent too. Can’t recommend highly enough. Thank you.

7. Juli 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Tim , we value your custom

Bewertet mit 5 von 5 Sternen

Lovely ring

Lovely ring, fits great.

Fab customer care.

27. Juni 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

thanks for the review, and glad you were happy with the customer service

Bewertet mit 5 von 5 Sternen

Great product & amazing presentation

Great product, very helpful and arrived quickly. The item looks amazing, great value for money and received some earrings as well. The packaging and the way the item arrived was excellent, I was so impressed and branding looked amazing. Really helpful before I bought the item as well, would highly recommend. Thank you

23. Juni 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

You're welcome Ben , thanks for ordering

Bewertet mit 5 von 5 Sternen

Was recommended by Beaverbrooks

Was recommended by Beaverbrooks. I love the two rings which are terribly pretty. Been admired by a lot of people and have advised them to visit you. The gentleman who looked after me was great and certainly knows how to advise.

18. Juni 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks Sharon , and great to meet you in person , really appreciate you coming to us

Bewertet mit 5 von 5 Sternen

Gorgeous Jewelry

Gorgeous, well-crafted earrings in beautiful packaging! The shipping was surprisingly quick from the UK to the US. There was a hand-written note on the receipt. Everything was thoughtfully designed, from the jewelry to the delivery. Looking forward to buying from this seller again!

19. Mai 2025
JOOLS By Jenny Brown-Logo

Antwort von JOOLS By Jenny Brown

Thanks so much

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