Found out earlier today that some people are being given discount to give positive review on here. This put me off purchasing from here. It would be better if positive reviews were legit. I then read... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easy to deal with items sent within a couple of days, courier service they use our courteous and always helpful.
So far, amazing customer service. Jood have been very quick to look into an issue with my accessing my account fully to track my weight. Great at responding to my queries also over the weekend, keep... Mehr ansehen
Great service very prompt with the orders coming out. Having a what's app chat is fantastic when posting your questions you get an answer almost straight away staff so very very helpful 10/10.
Unternehmensdetails
Vom Unternehmen geschrieben
Jood is a fully remote private weight-loss clinic helping patients across the UK achieve safe, sustainable results. We combine clinical expertise with modern convenience, providing a seamless, supportive journey from consultation to delivery. All consultations are carried out online by UK-licensed prescribers who assess every patient individually to ensure suitability. Treatments are dispensed from our GPhC-registered pharmacy and delivered discreetly via Royal Mail Tracked 24, with plain packaging for complete privacy. Our evidence-based approach focuses on long-term health, not quick fixes. Jood supports patients using licensed GLP-1 treatments such as Mounjaro, Wegovy and Ozempic, alongside professional coaching and lifestyle guidance. Every patient receives ongoing clinical support, progress tracking, and tailored advice to help maintain results over time. Trusted by thousands nationwide, Jood has built its reputation on safety, transparency and care. We’re committed to making expert-led weight management accessible, convenient, and compassionate; empowering every patient to feel confident in their health and in control of their journey.
Kontaktinformationen
Vereinigtes Königreich
- hello@joodlife.com
- joodlife.com
4,4
Hervorragend
59 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service ordered at 7 am…
Excellent service ordered at 7 am arrived. At 5 pm same day thanks joodlife 🙂
27. März 2026
My medication always arrives well…
My medication always arrives well packaged and promptly and I don’t have to answer hundreds of questions to receive it
25. März 2026
Very professional easy to access…
Very professional easy to access delivery was quick face to face consultation was really good and you were able to ask any questions about the product chosen would definitely recommend to family and friends.
2. März 2026
The whole process was quick and…
The whole process was quick and efficient -I received well packaged pen in just a couple of days.
3. März 2026
I’ve had a fantastic experience with…
I’ve had a fantastic experience with Jood life, quick service,support on hand 24/7, reasonable prices and no pressure to constantly buy injections
2. März 2026
The process was very easy
The process was very easy. Probably the cheapest price i have found so far and the delivery was very quick.
27. Februar 2026
Delivery issues.
Delivery issues.
After a number of delivery issues the Mounjaro pen arrived. Sadly the discount on offfer at the time doesn’t go any further so unfortunately it now over priced and unaffordable.
23. Januar 2026
Antwort von Jood Life
Hi Stuart,
Thank you for taking the time to leave your feedback.
Firstly, I’m really sorry for the delivery issues you experienced. Around that time, we were unfortunately facing ongoing delays and service inconsistencies with Royal Mail, which understandably caused frustration for some of our patients.
As a result of this, we have now completely moved over to DPD, which provides a guaranteed next day delivery service with full tracking and significantly improved reliability. This change was made specifically to prevent situations like this from happening again.
Regarding pricing, we completely understand how important affordability is. Our promotional discounts are time-limited offers, but we are always reviewing pricing to remain as competitive as possible while maintaining safe, regulated pharmacy standards.
We truly appreciate your feedback as it helps us improve, and we’re sorry your experience did not reflect the level of service we aim to provide. If there’s anything further we can do for you, please don’t hesitate to contact us directly.
Kind regards,
Jood Life
Disappointing
This company were great at first, but since launching their new website 1 month ago I have experienced multiple problems accessing customer services. There is only the option to communicate by What’s App / email & calls & messages repeatedly go unanswered. The new DPD delivery service requires you to be at home at the time of delivery and there is no option to reschedule, I am now without medication which I have paid for & not getting my calls answered.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Jood Life
Hi Sarah,
Thank you for your feedback, and I’m genuinely sorry to read this.
We recently launched our new website and patient portal, and during the transition there were some unexpected technical issues which did unfortunately affect response times. That is not the standard of service we aim to provide, and I sincerely apologise if your calls or messages were not responded to promptly.
In relation to DPD, patients are absolutely able to reschedule delivery directly with DPD via the tracking link, select an alternative date, or redirect to a safe place or pickup location. However, if this hasn’t worked for you, we would be more than happy to intervene directly and arrange this on your behalf.
Being without medication after payment is understandably frustrating, and we take that very seriously. Please contact us directly with your order details, or email us at support@joodlife.com, and we will prioritise resolving this immediately.
We appreciate you raising this and giving us the opportunity to put it right.
Kind regards,
Jood Life
I was poisoned!
I was poisoned from taking wegovy from this website, i suffered internal bleeding and very nearly organ failure. Do not recommend.
28. Januar 2026
Antwort von Jood Life
We are extremely concerned to read this.
We have not received any report of this from you directly. If you have experienced a serious medical event, please contact our clinical team urgently at support@joodlife.com so we can investigate immediately.
All medicines supplied are genuine UK-licensed products sourced from regulated wholesalers and dispensed under pharmacy regulations.
Patient safety is our absolute priority and we would like to review this matter urgently.
Fast delivery love the payment option…
Fast delivery love the payment option and I definitely won't be going to anyone eles
30. Januar 2026
I order wegovy monday evening and it…
I order wegovy monday evening and it came Wednesday. Fast & reliable
27. Januar 2026
Great service
Great service, delivery was on time , being able to pay in 3 is a fantastic .
26. Januar 2026
Fantastic customer service
Fantastic customer service, Zahhadd called me within seconds and was very friendly and informative.
Speedy delivery. Ordered Friday, received on Monday.
Fantastic and also a good price for monjouro. Highly recommend 👌
23. Januar 2026
Very cheap compared to other companies
Very cheap compared to other companies, however my delivery took over a week.
23. Januar 2026
Excellent service
Excellent service, I order my next pen and it’s ready for pick up the next day
26. Dezember 2025
Bewertung ohne vorherige Einladung
Very helpful all the time
Very helpful all the time and there for you anytime you need advice
22. Dezember 2025
Bewertung ohne vorherige Einladung
Highly Recommend Joodlife
Amazing service and the best thing they offer is a WhatsApp messaging service which they reply to anytime every day of the week. Highly recommend.
3. Dezember 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.