Having Jollyes a 5 minute drive away is amazing but what makes it even better is that they have a good range of raw and natural dog food in a good selection of different flavours which keeps or dog ha... Mehr ansehen
Standort
Standort wechselnJollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN Tonbridge, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expe... Mehr ansehen
Never a good selection of whimzee chews anymore , plus so much more expensive than pets at home that it makes the distance and difference in price worth the lengthy journey to that store instead of t... Mehr ansehen
We had looked in 3/4 other local stores for a bird cage we could pick up the same day as well as other bits for our new pet budgies and no where but Jollyes had a great range that we could view and bu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktinformationen
Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN, Tonbridge, Vereinigtes Königreich
- 01732 369 568
4,6
Hervorragend
593 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
We shopped at our local store the…
We shopped at our local store the counter staff to be honest quite miserable no eye contact whatsoever and not even a hint of a smile we would rather shop elsewhere after all it costs nothing to be polite. Ps we gave 2 stars only because we purchased what we came for. Kind regards
5. Januar 2025
Antwort von Jollyes The Pet People - Tonbridge
Good morning,
We appreciate you taking the time to share your feedback. We're sorry to hear about your experience with our counter staff; it's certainly not the level of service we aim for. We value your business and want every customer to feel welcome and appreciated. Your comments about the staff's demeanor will be shared with the team to help us improve. We're glad you were able to find what you needed.
Kind regards
Jollyes customer services
Staff always friendly and always have…
Staff always friendly and always have what I went in to get.
7. Januar 2025
Half dead bug infested locus
Not only are your bugs always dead and I mean always dead the only good locus we u had was infested with bugs and had eaten eachother half to death last time it was mite infested substrate actually sort your stuff out ur a terrible shop shouldn’t be open
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jollyes The Pet People - Tonbridge
Good afternoon,
We sincerely apologise that your recent purchase did not meet your expectations. We understand your frustration with the condition of the insects, and we regret that your experience was so negative. We value your feedback and will use it to improve our quality control processes and ensure that future customers have a better experience. We appreciate you bringing this to our attention and will ensure this is investigated in store.
Kind regards
Jollyes customer services
Perfect service.
The shop had exactly what we needed and the staff were very helpful and friendly. Couldn’t ask for more.
7. Januar 2025
Value for money
Good value products for my guinea pigs and my cat,friendly staff,always helpfull
6. Januar 2025
Can always get everything I need at…
Can always get everything I need at good prices
30. Dezember 2024
Lovely
Lovely, helpful staff. Interacted withy daughter and let her purchase gifts for our dog with her own money making her feel very grown up.
21. Dezember 2024
Antwort von Jollyes The Pet People - Tonbridge
We understand your frustration. We strive to provide excellent customer service and are disappointed to hear about your experience. We will address this with our team to ensure this doesn't happen again.
Dog grooming
The staff were excellent and kind to our dog with a good groom as well
16. Dezember 2024
First class service with expert…
First class service with expert information from your assistant.
5. Dezember 2024
Antwort von Jollyes The Pet People - Tonbridge
many thanks for your review
please may we ask the reason for a low 1 star review as the comment do not reflect this
thanks
Jollyes
Fantastic products at very competitive…
Fantastic products at very competitive prices, my dogs love Jollyes Lifestage food
I am so glad that I was recommended it, I will be coming back for more
5. Dezember 2024
Very helpful staff to guide me on what…
Very helpful staff to guide me on what to buy for my puppy xx
27. November 2024
Took the dogs with me
Took the dogs with me. Nice to be able to take them in a shop! Deal on our normal food which meant saving money. Great prices good choices! Staff were very friendly and nice.
21. November 2024
Rosie enjoyed a fabulous groom
Rosie enjoyed a fabulous groom - was welcomed and made to feel special - I too was very confident in leaving Rosie - on my return Rosie looked fantastic calm and very happy - she is rebooked for December 🐾
18. November 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.