Jollyes The Pet People Bewertungen 103.660

TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely reco... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Great products available and gret price our dog LOVES there "Lifestage" dry food (which i think is there own brand) loads of different flavors Our cats also like there "livestage" dry cat food but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It really does not matter from which branch you ourchase, the value given is exceptional. The staff take a personal care in the customer reaction. recently I called into Chichester and I was amazed... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung
  2. Tierfriseur
  3. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Kontaktinformationen


4,7

Hervorragend

TrustScore 4.5 von 5

103.660 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Pet Club Member

Stock and pricing seems to remain consistent on essentials like kitty litter and the occasional discount voucher is appreciated. The staff are always relatable and friendly.

23. März 2026
Bewertet mit 1 von 5 Sternen

they lied on the day by saying “the head vet said I wasn’t well and was not attending” so I had wasted my journey

They wouldn't take a booking then when I got HQ of jolleys do it.. they lied on the day saying the head vet said I wasn’t well and was no attending so I had wasted my journey I cancelled appointments and meeting to make that visit all the be unlawfully discriminated twice definitely prejudice and racist I am legally trained and am now in the process of making an example of bad business and am currently doing a documentary on far right extremism which this falls into that category directly. They clearly don’t care about animals or giving a good service to customers. I wouldn’t mind but the fact it was paid for I think they didn’t want to do the second one as they wasn’t paid for it. Shocking experience will never use Jolleys again.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing new store

Amazing new store. Has everything you need and more. A young women served me and my partner today snd her name was bronty. She was so friendly and helpful. It made our visit!! Very happy customers

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Knowledge and support galore

Went to Jollyes Barnsley store this morning where Alex took care of me and im so grateful. His advice on the best options for my dogs' various dietary requirements was second to none and I've walked away feeling clear and confident. It's refreshing to visit a store where the staff are not only knowledgeable but take the time to listen and chat things through. Thank you!

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The staff at Kettering Jolleys are…very helpful

The staff at Kettering Jolleys are always polite and helpful, Joe was very helpful and helped me find the dog food I was looking for.

16. März 2026
Bewertung ohne vorherige Einladung
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

We're happy to hear that our team was helpful during your visit. We appreciate you mentioning the positive assistance you received while finding your dog food. Thanks for your feedback.

Bewertet mit 2 von 5 Sternen

I ordered from Jollyes

I ordered from Jollyes on line website, (2) 10kg bags of litter, Order 046131822, 10th March.
The order arrived on time - 12th March, but I have just opened the delivery box to use the purchased litter, and one of the bags of litter has been sellotaped back up, right across the top and beneath the handle.
I am not happy at being sent a bag of litter that has been open and then taped up and sent to me.
I am a new customer and this is not what I'd expect. If the bag ripped, whenever, don't then just tape it and send it to me, anything could have got in there!
I am not a happy customer!!

12. März 2026
Bewertung ohne vorherige Einladung
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

I am sorry to hear about the way you have received your order. We take many measures to ensure the orders arrive to you in perfect condition, so this is disappointing to understand.

I would like to get this replaced for you, so I will contact you directly to make this arrangement.

Kind regards,
Jollyes Customer Care

Bewertet mit 5 von 5 Sternen

excellent service

Received excellent service from the manager in the Chesterfield store today and the other members of staff seemed really friendly too.
The store was clean and today and had a great choice of toys and treats for my dog.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Today we took our New puppy too flint…

Today we took our New puppy too flint for his second injections on the 18th of March 2026,as we are new puppy parents we were a little nervous,but a really lovely store assistant called Karen and a Italian vet called Francisco both put us at ease with there excellent knowledge and conversation. I think they should be commended for there attitude and are a credit to the company.

18. März 2026
Bewertung ohne vorherige Einladung
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

We're happy to hear that your puppy's visit for his injections went so well! It's great to know that our team's expertise and communication helped ease your concerns. We appreciate you recognizing their dedication.

Bewertet mit 1 von 5 Sternen

I am extremely disappointed with the…

I am extremely disappointed with the service I’ve experienced. I tried calling 10 to 15 times in a single day, and no one answered the phone—it either rang endlessly or just cut out. To make matters worse, I attempted to book a vet appointment multiple times, but the system wouldn’t even let me complete the process. This is hands down some of the worst customer service I’ve ever encountered. Completely unacceptable!

18. März 2026
Bewertung ohne vorherige Einladung
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

We're very sorry you had trouble reaching us via telephone booking an appointment must be done online however please contcat help@jollyes.co.uk with the error your are getting and they will be able to assist or pass to team that can help . We appreciate your feedback and will look into these issues to improve our service.

Bewertet mit 2 von 5 Sternen

Such a shame High Wycombe store has…

Such a shame High Wycombe store has stop selling large bags of tennis ball at a reasonable price…. No way am I’m paying £5 for 2 balls …no reason to go there now as I can get all the food I buy at pets at home 😩😩😩😉😩

18. März 2026
Bewertung ohne vorherige Einladung
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

We regret that we no longer stock the larger tennis ball bags at the price you want. We appreciate your feedback regarding product availability and pricing, and we'll share it with our team.

Bewertet mit 5 von 5 Sternen

Great store for pets

I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely recommend Jollyes to anyone who owns any kind of pet.

9. Januar 2026
Jollyes The Pet People-Logo

Antwort von Jollyes The Pet People

We're happy you appreciate our wide range of pet food and reasonable vet prices. It's great to know you'd recommend Jollyes! We appreciate your positive feedback and are grateful for your support.

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