J & J Motors Ltd Bewertungen 

Friendly helpful people willing to go the extra mile to help.

Lovely helpful salespeople, made me feel at ease

Excellent service from your team at J & J motors skewen.
Made my experience of getting my new car so easy.

I have to say that with the support of Ben at J & J Motors Swansea.

The whole process from start to the pickup and handover of the car was made so easy.

Ben gave me feedback from start to finish and still offers help and support should I need it.

Everything organised and sorted out well.
I change my car on average every Three years and always do so through J&J at Crosshands because I trust and enjoy Doing business's with them

I recently bought a new Ignis from J&J Motors, including a trade-in of my old one. I was offered a fair deal and was given excellent customer service from start to finish. Very pleased.

Sales team are not pushy... you get a lot of time to just mull over the different cars in your own time. Very happy with my first Suzuki car. Small blip at the beginning making contact with the aftersales team, but once sorted, they were very helpful.

Staff extremely helpful. No pressure for sales. Understanding of personal needs. Just purchased my third vehicle. I’ve recommended you to family and friends without reservation. Thank you Steve for all your help.

Very friendly, nothing was too much trouble,very informative!

As always great customer service. Highly recommend.

Very friendly and helpful. A mistake was made with registration number but was put right when found out.

Very helpful and knowledgeable staff,nice comfortable area for customers with coffee and tea .
Steve Jones who dealt with me talked me through everything and was very helpful.

The purchasing if the vehicle was so easy. Staff were great and the Suzuki S Cross is beautiful.

Having been Seat drivers for the past 15 years and due to Seat no longer trading in the area we looked at the Suzuki S Cross as a replacement for our Ateca. From meeting Phil for the first time to taking ownership of our new car was a walk in the park. I would highly recommend JJ motors to anyone who is looking a hassle free purchase.
My one little criticism is having had five brand new cars over the years they have always come with a full tank of petrol. This was driving on fumes when I received it and the young man who handed the car over forgot to show me where the fuel cap release was, which resulted in me very quickly thumbing through the owners manual at the fuel station much to the amusement of the other customers 😂

Steve (sales). Friendly, knowledgeable, helpful.

Good knowledge of cars on sale. No pressure to buy a car. Team were patient, offered a test drive and talked through different payment options etc.
Kept us upto date with delivery date and collection of new car.
On collection talked through basic function of controls etc

We have been using J&J motors of Skewen for over eight years for both car purchase and servicing all the staff are extremely helpful and knowledgeable, any queries have been answered promptly we can only say they have served us well and hope they will continue this in the future. Many thanks.

Clear explanations of what to expect from the disability service, good choice of course and test driving. they took the time to explain what I needed to do and what they will be doing

Beware used car Silver warranty which you pay handsomely for in the price of the car which, not worth the paper it is written on. Bought a used car via the Suzuki dealership (Renault Clio) .Paid as I found out latter over the value of the car as I had been given a Silver warranty for one year .Car developed a problem with the Drivers window not opening and closing. Contacted JJ motors and they assessed the car and said it needed a new window push switch and that they would order one. We returned on the planned date, while outside the dealership on 07 January 2024 we received a call only to be told that they were having a problem ordering the switch and that they would call us when it arrived. Nothing!! From January 07 2024 until March 29 no communication. I replaced the switch myself but the problem still remained so contacted the salesman Phil Lewis, who sold us the car and was told that he would look into the issue .Again nothing. We are now left with a driver’s side window that is not functioning correctly on a car which is under warranty .Customer service 0/10 The warranty is not worth the paper it is written on.