Andy Gibson was super professional from start to finish, his service was hassle free and his communication was spot on. I was indecisive and took a while to make up my mind on what i wanted and he had... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Andy Gibson was super professional from start to finish, his service was hassle free and his communication was spot on. I was indecisive and took a while to make up my mind on what i wanted and he had... Mehr ansehen
Unternehmen hat geantwortet
I applied on line and had John contact me. Such an easy going person to talk to and sort out you bike and finance. Always called back when I asked. Fantastic customer service and John should be me... Mehr ansehen
Unternehmen hat geantwortet
Andy Gibson managed the process and made it extremely smooth was really happy with his advice and service and extremely happy with my new vehicle. Andy was diligent and organised and made sure everyth... Mehr ansehen
Unternehmen hat geantwortet
I’ve had a great experience with Jigsaw. I would like to say a special thank you to Steve Goodyear who guided me through the whole process. He kept me fully updated through out (whether via call or vi... Mehr ansehen
Unternehmen hat geantwortet
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, Vereinigtes Königreich
Hat 29 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Staff very professional,very helpful,went out of way to help nothing to much trouble thank you

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I didn’t take up the offer of finance . But it was a good company to deal with . The reason I didn’t take the finance had nothing to do with jigsaw

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Seriously can’t fault the people or the process

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Very helpful and kept you updated through whole progress with emails and phone calls

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Best customer service, very straightforward process.

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Great customer service helped with finding the right provider would highly recommend.

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trying to get in touch with the complaints department been trying for over a week and still cant get in touch.
been without a car for 11 weeks dont seem to be getting any nearer to a resolution

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Easy to use, no sales pressure, and quick service.

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Fantastic company couldn't fault them . Would definitely recommend them.
Give them a try !!!!!

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Excellent company, lovely people that can’t do anymore to help you. And everything run smoothly and fast I would definitely recommend.

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Excellent and efficient service from start to finish all sorted in 24hrs

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2 stars Great start, poor follow-through
I dealt with Sam at Jigsaw Finance to broker the deal on my Range Rover Sport. Before the purchase, Sam was brilliant always on the phone, walked me through the whole process, responsive and helpful. Exactly what you want from a broker.
After the sale? A completely different story.
I have not spoken to Sam on the phone once since the car was purchased. Not once. Before completion he was calling regularly since then, nothing. Calls go unanswered, messages have gone ignored, including a specific request for my early settlement figures which I’m still waiting on.
The vehicle came with a number of serious faults, and I needed Sam to mediate between myself and the supplying dealer. That mediation simply hasn’t happened. A good broker stands behind the deal they put together not just the commission.
I’ll be honest given Tim Boler at The Car Barns’ track record, and the fact that Sam has gone equally quiet, I’m left wondering whether the broker and the dealer are more aligned with each other than they are with the client. That’s not an accusation, but it’s a question I’m asking myself. When both parties go silent at exactly the same time after a problem sale, it doesn’t look good.
This review reflects where things stand right now. I will be escalating this with the FCA and any relevant finance authority if I do not receive my early settlement figures and proper mediation support. I’m hoping this prompts Sam to get in contact and do the right thing if so, I’ll update this review accordingly.
The pre-sale service was excellent. The after-sales has been anything but.
Everything was made easy by Andy Gibson very helpful and proactive and manged to turn this around within 3 days. I would highly recommend Andy to anyone. Thanks!

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From start to finish I had a very pleasant experience. Dealing with Reece as my point of contact and then the finalisation of everything through my validation call everyone was excellent and very helpful. Highly recommend

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My experience dealing with Jigsaw was one of utter delight as the staff I spoke to were very helpful and eager to see things through to the end.
I would recommend Jigsaw Finance to any of my friends.
My wife had the same experience as myself and feels the same was as myself
Thank you Jigsaw Finance

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The process was very fast and l got all the information l wanted ,thank you john for explaining everything and helping me with the car search

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Hiya
Firstly my dealings with Martin were exceptional from start yo finish so hats off to you sir!
I attended dealership, test drove a lovely car, signed everything and waited to pay out! However after several calls and sitting at the dealership from 11am to 18:15 awaiting payout from lender it wasn't to be that day?
Martin did everything possible to push the lender but to no avail! Today 20/03/26 it finally paid out and i collect my car 22/03/26!🥳
A big thank you and well done Jigsaw for everything!
Regards
Darren

Antwort von Jigsaw Finance
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