JD Furniture Bewertungen 

186
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great customer service, quick response. Great product worth more than its price. I absolutely love the gazebo. Definitely recommend

Bewertet mit 1 von 5 Sternen

Do not buy!package arrived damaged and of very low quality, i emailed to discuss return but was ignored. I wish I read reviews before purchase.

Bewertet mit 5 von 5 Sternen

Purchased kitchen wall and base units. The quality for the price was excellent so good value for money. The after sales service could not be faulted; a couple of minor pieces missing and once contacte... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was such a pleasure shopping at JD Furniture. We found them on Google and decided to give them a look. Apart from the variety of quality furniture in their warehouse, their customer service was ama... Mehr ansehen

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft

Vom Unternehmen geschrieben

JD Furniture Clearance store was est at 2014. One of the largest West Midlands Furniture Clearance stores based in Birmingham, Aston. Every piece of furniture that we sell will be cheaper than High street price, we do trade items that are not brand new, but new not used that might have minor cosmetic defects, we open check and repack every single item that we sell to make sure they meet the highest standard of our QC team. We always starve to provide as much value to our customers as we can. The friendly team is always there to help with any questions regarding products that we sell. Do trade brand-new furniture like our true value JD Greta Kitchen range.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

186 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(186)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Trustworthy

I found an item out of stock at Argos and used Google Lens to search for it. JD Furniture came up, offering the exact same brand-new cabinet for £50 less than Argos! Not only was the price a great deal, but it also arrived the next morning via tracked DHL delivery; super fast and convenient!

JD Furniture also has an eBay shop, where they sell some grade-B items with previously opened packaging. They are always fully transparent about the condition, so you know exactly what you're getting and won’t have any surprises.

My order was perfect, and they even checked to make sure all the parts were in the box before shipping. The cabinet was carefully packed for its weight (25kg!), though a bit more padding on the corners would be helpful for heavier items. But overall, their attention to detail was impressive.

It’s clear JD Furniture is run by a trustworthy seller who genuinely cares about fair business. They have a solid return policy and are very responsive if any issues come up.

Check out their eBay store and main website; you’ll find amazing deals on name-brand furniture at prices much better than the high street!

Order Number: 14906

Thank you, JD Furniture!

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COST!

AVOID AT ALL COST!
Purchased a oven housing through Amazon (lookout for them if ordering through Amazon).
Arrived on time so we built it up just to discover it was missing the little door on the bottom.
Called Amazon who sent them a message, they emailed/ messaged me through Amazon messages asking for further details, I answered this explaining that this little door was missing, they messaged back saying it was attached to the main box, so we search the box no door!!, they are refusing to send me one!! The worse company I have ever had dealt with. Now lodged a complaint through Amazon who are going to deal with it.
In the mean time we wait.
Please be very careful to avoid them at all costs as they scam people and there customer services are awful and as a company will not take responsibility for there mistake.
I am not going to let this go!!
Take care out there people.

8. November 2024
Bewertung ohne vorherige Einladung
JD Furniture-Logo

Antwort von JD Furniture

Thank you for your review.
Sorry to hear about the experience. I have checked and noted in your order, and unfortunately, there was a reply from the courier service investigation stating that the weight matched that the item is with the door, and the photo from POD showed the door present. Therefore, our policy did not allow our customer service to post a replacement door to you.
Please accept my sincere apologies for any inconvenience caused.
If you have any further questions, do not hesitate to contact us.

Bewertet mit 1 von 5 Sternen

Terrible company.

Terrible company.

Ignore the fake reviews- this company lie and send out damaged furniture and then claim they can’t do anything

Please don’t buy from them

15. Oktober 2024
Bewertung ohne vorherige Einladung
JD Furniture-Logo

Antwort von JD Furniture

Thank you for your review.
You can check our company with the company house as JD Home Furniture LTD. We have been operating for over 10 years.
We always reply to all emails and messages. If you still experience any issues, please let me know your order number, and we will check this ASAP for you.

Bewertet mit 5 von 5 Sternen

Excellent company to buy from

Probably one of the best companies I have bought from on line ..
Website easy to negotiate, excellent price for my table and chairs £100 cheaper than elsewhere .
Delivery was superb and very quick with a very good time window to expect my order.
Had reason to contact customer service about something .. they were very attentive and speedy sorted my problem out

11. Oktober 2024
Bewertet mit 5 von 5 Sternen

Exceptional Customer Service with this…

Exceptional Customer Service with this company! I had to return some bed frames which I had ordered from them, not realising that the company deals in ‘Seconds’. I was so impressed when they not only refunded me but also paid for the collection. This was all done on email because it’s not possible to contact Customer Service by phone.

24. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Oslo chest of drawers

Very easy and straightforward to order and the item arrived within a couple of days in perfect condition and well packaged. Will definitely use again as the item was half the price of the same product from Argos.

11. Oktober 2024
Bewertet mit 1 von 5 Sternen

Bed came with no head board

Ordered a bed and came with no head board, contacted customer support but the line doesn’t even go through

12. Oktober 2024
Bewertung ohne vorherige Einladung
JD Furniture-Logo

Antwort von JD Furniture

Sorry to hear about your experience.
Unfortunately, we do not have any more over-the-phone customer service, but you can always email us via info@jdurniture.uk
Please accept my sincere apologies for any inconvenience caused.

Bewertet mit 3 von 5 Sternen

Spear and Jackson long reach battery chainsaw

Havn,t used the product yet but it looks good .
delivery was poor the packaging arrived battered with battery charger loose outside the box ,really concerned and took photos, before opening ,fortunately the article visually looks fine .
Just need to get opportunity to use it

26. September 2024
JD Furniture-Logo

Antwort von JD Furniture

Thank you for sharing your feedback, and we’re glad to hear that the product visually looks fine despite the concerns with the packaging during delivery. We sincerely apologize for the condition in which the package arrived, and we understand how worrying that must have been. It’s great that you took photos, and we encourage you to contact us at info@jdfurniture.uk if you notice any issues once you begin using the product.

We appreciate your understanding, and we hope the product meets your expectations once you’ve had the chance to use it. Please don’t hesitate to reach out if you need any assistance.

Bewertet mit 1 von 5 Sternen

Avoid this company!

I placed the order online, then found I needed to cancel it the next day. JD Furniture do not answer their phones or respond to e-mails. I found a name and mobile number on the internet and called that and the man was really rude, telling me if I wanted to cancel my order and get a refund then I would need to go to their offices in Birmingham. Which would take me about three hours each way! He was not concerned by this. Eventually, after sending more e-mails, I received my refund. The whole experience was appalling!

25. September 2024
JD Furniture-Logo

Antwort von JD Furniture

Sorry to hear about your experience.
I have checked records, and we did not receive any calls from you. It looks like you found some ex-worker phone numbers on the internet, as we have only email customer service and a number for an actual store in Birmingham.
I am happy to hear that your issue was resolved via email.
If you have any further questions, do not hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Good customer service

Worktop was damaged, contact customer service via email. Got the new worktop within a few days.

1. Oktober 2024
JD Furniture-Logo

Antwort von JD Furniture

Thank you for sharing your experience! We’re sorry that your worktop arrived damaged, but we’re glad we could resolve the issue quickly and get you a replacement within a few days. At JD Furniture, we aim to provide prompt and effective solutions to any problems our customers encounter.

If you need any further assistance, don’t hesitate to reach out. We appreciate your business and hope you enjoy your new worktop!

Bewertet mit 4 von 5 Sternen

It delivered a little bit late as it…

It delivered a little bit late as it said on the website but the communication was very smooth and appreciated the service.

25. September 2024
JD Furniture-Logo

Antwort von JD Furniture

Thank you for your feedback! We’re glad to hear that despite the slight delay in delivery, the communication was smooth, and you appreciated the service. At JD Furniture, we strive to keep our customers informed every step of the way, and we’re happy to know that our efforts made a difference.

If you have any further questions or need assistance, feel free to reach out. We hope you enjoy your purchase and look forward to serving you again!"

This response acknowledges the delay while highlighting the positive aspects of the experience. Let me know if you need any adjustments!

Bewertet mit 5 von 5 Sternen
JD Furniture-Logo

Antwort von JD Furniture

Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with your Cube purchase and that it's exceeded your expectations.

If you need anything further or have any questions in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Kind regards,
Marta
Customer Service Team

Bewertet mit 1 von 5 Sternen

Avoid at all costs

Avoid at all costs, ordered the Sicily table 4 chairs and parasol , they only delivered the table what the good is a table with no chairs!
When asked when the rest was coming he replied I don’t know 😡. Can’t get them on the phone and no response to my emails.
I wouldn’t recommend to my worst enemy!!!!

21. September 2024
Bewertung ohne vorherige Einladung
JD Furniture-Logo

Antwort von JD Furniture

We sincerely apologize for the inconvenience you've experienced with your recent order. This is certainly not the level of service we strive to provide, and we understand your frustration regarding the incomplete delivery and communication challenges.

We want to assure you that your concerns are being taken seriously, and we're actively working to resolve the issue as quickly as possible. Please send us a direct message with your order details so we can investigate this further and provide you with an update on the missing items.

Once again, we deeply regret any frustration caused and appreciate your feedback. We're committed to improving our services and ensuring that this type of issue does not happen again.

Thank you for your patience.

Kind regards,
Marta
Customer Service Team

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