The item arrived on time (from Spain I believe, I am based in the UK) I didn't pay additional charges, tracking via Fedex was accurate and the price was good. Thank a lot :)
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had never heard of this firm before, but they are FIRST CLASS and very very reasonable prices even though they are based in Spain and the bike was Fedexed to me. The whole process took about 6 days,... Mehr ansehen
Unternehmen hat geantwortet
These guys are excellent. Based in Spain, they are often substantially cheaper than UK companies, and all VAT and tax was paid upfront with no unexpected charges on delivery. Delivery took a little... Mehr ansehen
Unternehmen hat geantwortet
Awesome bike at a great price. Delivery cost, custom duty and VAT to UK paid at checkout is the final price. Absolute no nasty surprises on delivery. The package arrived in perfect condition.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fahrradgeschäft
- Aktivbekleidungsgeschäft
- Fahrradverleih
- Fahrradwerkstatt
- Geschäft für Fahrradzubehör
- Straßenradfahren
Vom Unternehmen geschrieben
Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.
IBKbike - Specialized Brand Store.
Vom Unternehmen geschrieben
- Professional mechanics certified by Specialized.
- We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Fast shipping all over Europe. Payment with 3D Secure.
Free Shipping European Union orders +150€, 100% insured, shipment with DHL Express.
We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Kontaktinformationen
Polígono Benta-aldea 26, 20270, Anoeta, Spanien
- +34 843 99 99 54
- info@ibkbike.uk
- ibkbike.uk
4,7
Hervorragend
72 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great bike
Great bike. Delivered to UK ahead of stated schedule (within 8 days of order) using DHL, with no problems. Sizing good. Assembly easy (made easier by the Eagle AXS wireless gearing!). Muchas Gracias.
18. Mai 2021
Antwort von IBKbike.uk
Thank you very much for your feedback. We hope you enjoy your bike.
Regards
Great service the bike arrived 3 days…
Great service the bike arrived 3 days earlier than I was told witch was great and very responsive with communication I was very happy with the service many thanks again
16. Mai 2021
Antwort von IBKbike.uk
Thank you!
Fast and efficient delivery to UK
Fast and efficient delivery to UK. Quick to respond to on-line queries
12. Mai 2021
Antwort von IBKbike.uk
Thank you willie!
Excellent service great price what you…
Excellent service great price what you pay at checkout is what you pay . Delivered within 2 weeks great stuff
11. Mai 2021
Antwort von IBKbike.uk
Thank you Mick!
Super quick delivery from Spain to UK
Super quick delivery from Spain to UK, great communication. Did have an issue but was resolved satisfactorily.
8. Mai 2021
Antwort von IBKbike.uk
Thank you very much! Then we deserve 5 stars! ;-)
Quick shipping to UK
Quick shipping to UK - no issues with customs / delays due to brexit / unknowns of taxes etc.
All good.
27. April 2021
Antwort von IBKbike.uk
Thank you!
Good service and quality products
Good service and quality products. It helped they were the only company in Europe who had the part, even Specialized didn't have (which is really poor)
15. April 2021
Antwort von IBKbike.uk
Thank you!
The whole process was nice and easy.
The whole process was nice and easy.
I ordered my bike to be shipped to the USA and everything went well on their side. The bike arrived well packed and without any damage.
For US customers, the customs may cause a delay as they will need some information and you will probably need to pay some import taxes.
Arnaud
30. März 2021
Antwort von IBKbike.uk
Thank you!
Specialized Roubaix Expert 2021
I ordered my bike from IBKbike in Spain. I'm in France.
The whole experience was stress free and easy.
The guys at IBK were super helpful.
They even set the brakes up how I asked, with the front brake on the right.
The bike was very well packed, and arrived without delay.
I would recommend IBKbike without reservation. I would certainly buy from them again.
30. März 2021
Antwort von IBKbike.uk
Good morning Steve,
Thanks for your comment!
I will pass it on to the team as we always like to hear such positive feedback.
We are at your disposal
Bought an S-Works SL6 frameset from IBK…
Bought an S-Works SL6 frameset from IBK Bike when UK stock was sold out.
Great service and fast, safe delivery
👍🏻
29. März 2021
Antwort von IBKbike.uk
Steve thank you!
We would appreciate the 5 stars! it helps us a lot.
No problem to the UK
I struggled to find forks in the UK and IBK had them in stock at a good price. Arrive within a week and no additional charges (I have heard of additional taxes but this didn’t happen to me)
29. März 2021
Antwort von IBKbike.uk
Thank you for your comment Adam.
Customs duties are already included in the cost of the order so that it is not a problem for the customer.
That's why they didn't bother you afterwards.
Regards
Epic Evo purchase
I've not bought from abroad before so the experience was new to me. After seeing several other reviews and chatting online to the people in the store I purchased the Epic Evo, only one request and that was to switch the brakes around for the UK to which the guys in the shop sorted no problem. The transaction was very smooth, communication was spot on as was the packaging and delivery
28. März 2021
Antwort von IBKbike.uk
Thank you Lee!
Great Retailer
Great price, well packaged and fast delivery. Unbelievable product. Highly recommended
26. März 2021
Antwort von IBKbike.uk
Thank you Kevin.
This was the best service I have ever…
This was the best service I have ever received from a bike shop despite it being in Europe and even post Brexit - in fact my delivery arrived 3 days early and responses to any emails were answered within minutes - well done IBK
22. März 2021
Antwort von IBKbike.uk
Thank you Gary!
We will keep working like this to improve day by day
Excellent communication & service
Excellent communication & service
Very happy with the product and price
Deliver arrived on time and in good order.
Will buy again from them
21. März 2021
Antwort von IBKbike.uk
Thank You!
Managed to bag a rare legacy 18060…
Managed to bag a rare legacy 18060 Ohlins spring that i couldnt find anywhere.
Fast delivery to the UK, well impressed overall, would definitely use them again.
10. März 2021
Antwort von IBKbike.uk
Thank you for your comment
Just received my specialized helmet
Just received my specialized bike helmet to compliment the bike I bought from ibkbike earlier. The helmet got delivered to the UK by DHL within 4 working days with no issues. Very pleased with the service and will order from them again. Recommended
25. Februar 2021
Antwort von IBKbike.uk
Andrey!
Thank you.
Regards!
A great product received from Ibike
A great product received from Ibike. Very fast and efficient delivery. Definitely would use again.
25. Februar 2021
Antwort von IBKbike.uk
Thank You Aidan!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.