Avoid both Humtto and all companies. They are dropship scammers. Dreadful product, cheap nasty shoes that are shipped from China in 3 weeks. Customer service is none existent. This company also op... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought some sandals in May 2026, far too big. Emailed them to ask about returning them and it’s now middle of July and still no return label or even any meaningful contact from HUMTTO UK, just automat... Mehr ansehen
Avoid at all costs! AI shop front which is utterly misleading! Shoes arrived after weeks and arrived in an appalling quality barely constructed and thrown together. They will not refund and are just... Mehr ansehen
Avoid at all costs ,you think from the website they are uk based but the goods come from China ,I’m sure no one would want to keep the cheap crap as I don’t but you have to return to,China ,full refun... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 24 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scam website
Needed to return 2 pairs of shoes so I emailed them and they offered a discount off next order
Email again and they offered £15 off next order
Emailed again and said their uk warehouse was out of commission so I would have to return to china at my own expense
Emailed a 4th time and they were gonna refund me £16 and I had to return them to china ( I paid £54 for these shoes)
Sick of emailing them
These are really dodgy people AVOID
Do not buy from Humtto
Do not buy from Humtto, they send you poor quality items, and even though their terms and conditions say that you are able to return within 30 days, they are in breach of their own terms by not responding, and only offering you a discount to keep their rubbish products. AVOID!!
BAD COMPANY, STEER CLEAR
Yes I too have been caught out with Humtto shoes. I ordered orthopedic trainers for my Daughter as she has issues with foot pain. On receiving the shoes it was obvious they are total trash. The thin insole in the shoe was nothing like the thick supportive one in the photo. I have emailed them 3 times now asking for a refund. First I'm offered 30% discount on anything across the range, which I refused. Then 40% + £6. Which I've refused. My 3rd email I have screenshot their refund policy and shipping info and argued my point. That 1 the shoes are not as pictured and of poor quality. 2 they are not from UK but from China and not stated on website. 3 according to their refund policy if you are not happy with the quality and email them, they are to offer a full refund and pay shipping too. I've not received a reply and I'm not holding my breath for one. I will be taking this to Trading Standards.
STAY AWAY FROM THIS COMPANY.
Dodgy business
Dodgy business, it's a Chinese company masquerading as a UK - based supplier of Humtto footwear when in fact the shoes are shipped from China and are poor quality imitations with no Humtto logo. I've tried to get a refund but there's no reply.
Having read and re-read Humtto's T&C's…
Having read and re-read Humtto's T&C's a couple of times before ordering as I had never heard of them and had been unable to find reviews good or bad, and with the assurance that items would be returned to a UK address, at that time free of charge, I went ahead and ordered two pairs of slippers. They took longer than expected for a UK based company, but at that stage I wasn't unduly concerned. The items that arrived were cheap, poorly made and a strange fit. I followed their instructions and emailed them the same day to request a return. I received a reply saying that as their warehouse in UK was incomplete that I would now have to return them to the US or China at my expense. They went onto say that as this would be very expensive, if I agreed to keep them they would give me a discount. They actually state on their website that they do abide by UK law (which I very much doubt) but that items must not be returned to the UK address on their site. I have told them that I want to return them, at my expense, to a UK address for a full refund but they now refuse to respond. So I am taking legal advice, and have discovered that this is a very common scam. In fact within a few days of receiving the items there was a piece on tv about a similar scam but this time items have to be returned to Australia! AVOID THIS COMPANY unless you are happy to lose money on unusable rubbish.
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