HPC Laser Bewertungen 

217
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had my new co2 laser delivered last month and couldn't be happier! It is a fantastic upgrade from my previous one (also purchased from HPC well over 10 years ago) The delivery team were great, s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an annual service done upon my CO2 laser by Karl from HPC. He was very knowledgeable and made sure all aspects of the machine were looked at, cleaned and aligned. It was left running the best... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Laserausrüstung
  2. auch in
  3. Ausrüstungslieferant
  4. Geschäft für Acrylprodukte
  5. Metallmaschinenlieferant
  6. Sperrholzlieferant

Vom Unternehmen geschrieben

HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

217 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(217)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing Machines and Customer Service

I own 8 HPC Laser machines and they have been rock solid running everyday for many years. Its great to have good machines but its better to have a company you can rely on when things go wrong.

The customer service is top notch and when ever I have had a problem, HPC Laser have been there and helped me every time with no fuss and got me back up and running again in no time at all.

Thanks HPC Laser

25. Mai 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Thank you, Gavin, for the fantastic review!
We're so glad you loved your experience with HPC LASER and can't wait to have you back. We're always here if you need anything.

Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

Communication and Service

After sending images of the broken part on a 5 year old machine, a broken microswitch was sent through the post and arrived the next day. Very friendly and efficient, thank you!

24. Mai 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello
Thank you for the positive review and glad to hear you are happy with our service.

We're always here if you need anything.

Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

Our HPC Experience

Our whole experience in purchasing and installing a Fibre Laser Machine for cutting Metals from HPC Laser has been first class from start to finish. Good value machine, very honest about delivery times in the current climate and the Engineers that installed the machine were excellent and very professional throughout.

16. Mai 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Simon
Thank you so much for taking the time to leave a review.
We are so happy you loved your experience with HPC Lacer.
Enjoy your new machine, and please don't hesitate to get in touch if you need any assistance!

Thank you
Kind regards
HPC HQ

Bewertet mit 4 von 5 Sternen

HPC 6090 80W

Despite a road closure and a 3 hour delay HPC still delivered and installed our new laser cutter on the day arranged. The technician worked without a break to complete the installation and training. The training had to be rushed in order to meet our timing demands (we are a school and had a parents evening to get too). Despite this we have still managed to work out how to use it. The laser cutter works as expected. No problems so far. We had to send photos and dimensions to HPC of where the cutter would be placed and the route to it. In the end there was no way it would go where we thought. Would have been good to know this in advance.

29. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Mr. Creasey,
Thank you for your review. I am sorry that you didn't have a 100% good experience; we appreciate you bringing this to our attention. We always strive to provide exceptional service and quality products. Don't hesitate to contact us if you ever need any support.

Thanks again, and enjoy your new machine!
Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

My whole experience has been excelent

My whole experience has been excelent. From sales, delivery/installation along with qualified instruction to post sales back up and advice. There is always someone at the end of the phone to help out.
I would thoroughly recomend HPC Laser.

25. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Gavin, thank you for the amazing review. We're so happy you loved your experience with HPC LASER and can't wait to have you back. We're always here if you need anything.

Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

I cannot recommend highly enough

I cannot recommend highly enough. Amazing service, prompt, professional, informative and thorough. Thank you

24. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Janet, Thank you for your positive review and glad to hear you are happy with our service.

Bewertet mit 5 von 5 Sternen

Excellent training

Excellent training, all questions answered. Great machine.

19. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello, thank you for your positive review! We're really glad you are happy with our products and service.

Bewertet mit 5 von 5 Sternen

Excellent service and laser cutter

Excellent service and laser cutter. Once delivered and setup, clear and helpful training was given on how to use the machine. Also very helpful historically over the phone and via email with our previous laser cutter.

14. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Kelly. That's great to hear, thank you for the amazing review and glad it all went well.

Bewertet mit 5 von 5 Sternen

This is not the first time I have bought a laser cutter from HPC Laser

This is not the first time I have bought a laser cutter from HPC Laser. The reasons I have returned yet again are as follows. Absolutely amazing customer service throughout the whole process, from initial inquiry, to actual sales and the service is second to none. The laser cutters are fantastic in both build quality and actual laser cutting. The laser cutters can be upgraded and added to easily with bulbs, software and rotary attachments. Above all, the safety of the laser cutters are impeccable. Cannot recommend HPC enough.

7. April 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello, Thank you for your great review, it's much appreciated. Good to hear that you are happy with our service and product!
Thanks again for choosing HPC LASER, and we can't wait to see you again!

Bewertet mit 5 von 5 Sternen

Fantastic customer service

I recently ordered a full-size laser cutter from HPC. I’ve experienced remarkable customer service, from the moment I made my first enquiry. Oliver at HPC has been wonderful throughout, and has dealt with all of my queries in such a friendly, knowledgable, and timely manner. I’ve now purchased the laser cutter, and I’m looking forward to delivery. In just a few days, Oliver’s excellent customer service has made the process of purchasing such a substantial piece of kit a really enjoyable experience.
Having recently dealt with so many anonymous online “Box-Shifters” with zero customer service, it’s fantastic to know that companies such as HPC still rely on great products and remarkable customer service!
Wonderful service.

8. März 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Tim, thank you for the review, We have passed your kind words on to Oliver and the rest of the team. From all of us at HPC LASER family, we look forward to seeing you again soon!

Bewertet mit 5 von 5 Sternen

Fantastic supplier of engraving and…

Fantastic supplier of engraving and cutting machines. UK based with a brilliant aftersales team which ensures you're not only looked after at point of sale but continue to be looked after! I have been HPC Laser's finance partner for several years and can honestly say that I have not had a single customer complain about the equipment or service received, only positive comments throughout.

21. Dezember 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Keil

Thank you so much for taking the time to leave a review.
We are so happy you loved your experience with HPC Lacer and we'd love to continue providing great service to awesome customers like you.

Thank you
Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

Brilliant company

Brilliant company, I’ve had 2 lasers from them over the last few years (nothing wrong with the first one, just upgraded to a bigger one). The team have always been really helpful and friendly when I’ve asked questions. Engineers are knowledgeable and helpful as well. I’d highly recommend them to anyone in the UK looking for a laser cutter.

2. Dezember 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Danielle,
Thank you for your review and your kind words
We count ourselves lucky for customers like you.
We look forward to working with you again in the future!

Thank you
Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

I'm so glad I purchased my machine from here

Everyone at HPC Laser has always been incredibly helpful since I bought my laser cutter 2 years ago. Their post-sales support is second-to-none and I have always had a positive experience. I'm really very glad I purchased my machine through them. Oliver in particular was beyond helpful when I got into a recent bit of trouble and needed help. The machines are very well built and easy to use and maintain. Everything you need to know is explained through a training session when you make a purchase, and support has always been available ever since - even for the simplest of questions.

18. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent help from start to finish

Excellent, emailed HPC quick to respond to our query. They advised on what we need for a new laser cutter in our school. Very quick delivery and the engineer came back to train me and spent time just checking it over and showing me things to be aware of. The machine itself is so easy to work and particular I like the frame part. This shows were it will cut on the bed and saves so much material. I would recommend HPC to anyone looking for a laser cutter.

22. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had my 60w LS 3060 upgraded

I had my 60w LS 3060 upgraded to the Lightburn software yesterday. The engineer was first class and the upgrade went very well. I have nothing but praise for HPC, their support staff and engineers. I would have no hesitation in recommending this company and their products.
Gordon.

1. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very Happy With HPC Laser

Got a new LS6840 which is an absolute workhorse, great machine. Had an initial problem with the power supply and HPC turned out to fix the problem quickly and efficiently without charge, as it was still under warranty. This is the 3rd laser cutter we (school) have had from HPC, so this was just something of an anomaly, as all the others were tip top. Great machines, very good value for money & great back-up services (including an excellent telephone helpline).
You could buy a Chinese laser cutter from Ebay cheaper, but mark my words you will need help and advice at some stage! The slight extra cost from HPC is worth every penny. Happy customer.

16. September 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Barney,
We appreciate you taking the time to leave a review. Couldn't agree more with regards to the LS6840 PRO! We're always happy to help resolve any issues you may have. Don't hesitate to get in touch again if you ever need assistance.

Thanks again for the kind words, and for choosing us, again, and again!
HPC HQ

Bewertet mit 5 von 5 Sternen

HPC Laser Review

HPC, have an extremely reliable after service. Every time I have called in the past & recently, they are more than happy to assist with any queries. I'd recommend buying & using their laser cutters.

Kindest Regards
Dean
Signature Designs

8. September 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Thanks a lot for the recommendation Dean, your feedback is highly appreciated.
It's brilliant to hear your experience has been so positive. Thank you for choosing us.

Take care,
HPC HQ

Bewertet mit 5 von 5 Sternen

10/10 across the board

Everything about hpc is 100% .
From the staff to the equipment to the aftercare service .
I would absolutely recommend them to anyone .
I have had a few issues and they have resolved the issues in a very fast and professional manner
10/10 across the board .

18. August 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Kieran,
Thanks a lot for the generous words. We love to hear about such positive experiences, and are glad to have provided a service of such value to you. You know where to find us if you need any assistance in the future :)

Thanks again for your kind words,
HPC HQ

Bewertet mit 5 von 5 Sternen

Loving my HPC and Mira Lasers

Absolutely love my Mira 9 from HPC Laser. Oliver and the Halifax team arranged a seamless delivery and install; also had my trusty LS1290 serviced and realigned at the same time and pleased to report it is still going strong and working like a dream after 3 years of cutting and engraving.
Thank you all very much - Maggie (Natty Deco)

2. August 2021
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Maggie,
We really appreciate you taking the time to leave a review, so thank you. We're glad you had such a good experience with HPC. Best of luck with your machines. You know where we are if you needs anything!

Thanks again,
HPC HQ

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr