HPC Laser Bewertungen 

217
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had my new co2 laser delivered last month and couldn't be happier! It is a fantastic upgrade from my previous one (also purchased from HPC well over 10 years ago) The delivery team were great, s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an annual service done upon my CO2 laser by Karl from HPC. He was very knowledgeable and made sure all aspects of the machine were looked at, cleaned and aligned. It was left running the best... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers ta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We purchased our HPC laser in 2010 for Rishworth Schools DT dept, so it is used heavily but sporadically, and she’s still going strong. We have an annual service and have updated features on the machi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Laserausrüstung
  2. auch in
  3. Ausrüstungslieferant
  4. Geschäft für Acrylprodukte
  5. Metallmaschinenlieferant
  6. Sperrholzlieferant

Vom Unternehmen geschrieben

HPC Laser supplies quality CO2 and Fibre Laser Cutting and Engraving Systems and CNC routers at competitive prices. Used extensively by industry, education, and home-users, our machines are compatible with all key design software packages including Corel Draw, Autocad, Adobe Illustrator, 2D Design and many more. Our wide range of machines provide options for cutting and engraving a variety of materials, from wood, card, plastics and paper, to metal, glass, leather, foam and fabric. We pride ourselves on our industry-leading after sales service, and our lifetime technical support and assistance for our customers means we are here when you need us. We're 'local'! Based in West Yorkshire, all our machines are built and tested here in the UK, and our friendly and knowledgeable technical support team are easily contactable and readily available to help you. No call centres, no time differences, no issues! From a small machine for personal use or crafting in your garage, to Fiber laser cutting machines that are the ultimate in high power, precision cutting devices for metals, our range is extensive. HPC Laser Ltd. are extremely competitively priced, and we offer customised and tailored solutions upon request. With a team of highly experienced nationwide engineers we are on hand to assist when we’re needed. Unsure where to start or what machine type you'd require? Feel free to contact us for an informal chat - we're happy to talk you through it, give advice and guidance, and provide you with a quotation.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

217 Bewertungen

5 Sterne
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4,9

Alle Bewertungen

(217)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Had a visit from HPC as My laser was…

Had a visit from HPC as My laser was misbehaving the guys were tremendous An absolute credit to the company regardless of the position they hold.
Not only were they courteous they listened to my thoughts and ideas and that also was a hugely satisfying part of the visit.
And to witness their thought process was invaluable to me.
Please pass on my sincere thanks and heartfelt apologies that they were stuck with me so long.
A very satisfied customer

31. Mai 2023
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Colin,

Thank you so much once again for your endorsement of our service levels. It's really important to us that we listen to our customers' thoughts and ideas so we're glad you found this beneficial when we visited you.

Your kind words will be passed on to both Rob and Stan who were your engineers on Wednesday.

We wish you many happy hours of making on your machine!

Team HPC

Bewertet mit 5 von 5 Sternen

Excellent Product

Excellent Product. Great customer service. Engineer sent to install knew his stuff and gave top notch training to our staff.

30. Mai 2023
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Stephen,

We're delighted to read that you're happy with our products and services and will be sure to pass on your kind comments to Neil, the engineer who attended site.

Thanks once again!

Team HPC

Bewertet mit 5 von 5 Sternen

Power failure on HPC 6090.

Assessed the fault prior to engineers visit, so made the repair smooth and timely.
Great service.

19. Mai 2023
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Martin,

So pleased to read that you are happy with our service and that everything went according to plan with your repair.

Happy lasering!

Team HPC

Bewertet mit 5 von 5 Sternen

Team were responsive and quick to act

Team were responsive and quick to act, we put our machine through a beating but they always seem to get it running smooth in little to no time.

18. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von HPC Laser

Hi Drew,

Thanks so much for your review!

HPC machines are work horses and built to stand the test of time so we're really glad you're getting good use of yours and that we were able to get you up and running again quickly.

Team HPC

Bewertet mit 5 von 5 Sternen

Needed to get an old machine running…

Needed to get an old machine running and with the assistance of a very helpful Jonathon we were soon back up and running and the emails were answered in minutes not days. Great after service thanks

17. April 2023
Bewertung ohne vorherige Einladung
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Antwort von HPC Laser

Thank you very much, Rick! We are delighted that you're happy with the assistance that Jonathan provided.

Best Regards
Team HPC

Bewertet mit 5 von 5 Sternen

Fantastic service, lightning fast delivery!

I placed my order by phone and the customer service was first class. My order arrived the very next day. Order without hesitation, 5 stars - thanks guys!

16. März 2023
Bewertung ohne vorherige Einladung
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Antwort von HPC Laser

Hi Kate,

Thank you so much for taking the time to write this wonderful review for us - we very much appreciate it.

I will certainly ensure that your kind words are passed on to Tom who handled your call.

Thanks once again!

Team HPC

Bewertet mit 5 von 5 Sternen

Highly recommended service.

We personalise hand made leather bags in Leicester and our laser engraving machine is always in use. It went down on Tuesday and we contacted HPC who sent an engineer out the following day. Chris reset the machine and went above and beyond to get us going again.

It's so seldom that you see such dedication to servicing and I can't recommend highly enough how appreciative I am for what they've done. It's saved us a lot of money from cancellations.

We've bought three machines from HPC over the years and they always offer a huge amount of support.

25. Januar 2023
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Brian,

Thank you so much for your glowing review. It means the world to us when our customers take time out of their day to do this!

So glad we were able to get you up and running again in record time to enable you to continue engraving your beautiful leather bags with minimal downtime.

Many thanks

Team HPC

Bewertet mit 5 von 5 Sternen

HPC LS3060 laser

Have recently purchased a LS3060 laser from HPC excellent service throughout. Went to their head office in Halifax to view their lasers and get advice everyone was more than helpful throughout. Although I had problem setting up the laser their customer service was excellent. If you are looking for a laser look no further EXCELLENT SERVICE AND AFTER SALES SERVICE.

1. November 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Alan,

Thanks so much for your kind comments regarding the after sales service we provided you with - We're really pleased that you found our advice and guidance helpful.

Please don't hesitate to contact us should you require any further assistance.

Best Regards

HPC HQ

Bewertet mit 5 von 5 Sternen

I've nothing but praise for HPC LASER.

I've nothing but praise for HPC LASER.

Our laser is integral to our business. We cannot afford to have to wait for repairs or maintenance.

Hpc are UK based and travel UK wide to install and maintain their machines. We're assured they hold stock of all the parts needed for both maintenance and repair.

We have contacted their technical department twice now for assistance operating the machine and recently had a warranty repair completed within two days. We like to support British brands because traditionally, British service has always been the best in the world. Elsewhere it is not what it used to be, however it is still there at HPC!! Keep up the good work!!

11. Januar 2023
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Laura,

We're so grateful to receive this review, and we're happy we were able to get your machine up and running quickly for you. We understand just how crucial it is for businesses to have as little down time as possible, so prompt service is one of the things we pride ourselves on.

We're big believers in good ol' fashioned British customer service so we're delighted to be seen as advocates of this.

Thank you once again.

Team HPC

Bewertet mit 5 von 5 Sternen

1st Class Supplier

I chose to buy a Aeon Mira 5 from HPCLASERS as a direct result of reading customer reviews.

I can absolutely recommend them for their friendly, professional and in my view outstanding customer service.

If you need a laser then look no further, you won't be disappointed.

8. Dezember 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Paul,

Thank you for supporting us with this excellent review.

It means the world to us when our customers take the time to do this, and we are delighted that you're happy with your new Mira 5 machine.

Wishing you many happy years of 'making'!

Team HPC

Bewertet mit 5 von 5 Sternen

Fantastic dont go anywhere else!!!

Used this company before and they are superb - this is our second laser cutter. anytime we call even after 4 years they still give us support and advice for free. machines are rigid and great quality and bloody good value. Paul Evans Director Grangeprint.com Ltd

7. Dezember 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Paul,

Thanks for leaving such a great review for us. When we say we offer lifetime email and telephone technical support with a purchase of an HPC machine, we really do mean it!

We're so glad that this is useful for you, and I will pass on your kind words to Jonny in our technical support team.

Thank you once again
Team HPC

Bewertet mit 5 von 5 Sternen

Thank you to Oliver for the advice…

Thank you to Oliver for the advice needed to get me back upland running. Very knowledgeable.

25. November 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Lisa,

We're really glad that you found Oliver's technical support helpful, and appreciate you taking the time to write this review of HPC Laser.

Thank you so much!

Team HPC

Bewertet mit 5 von 5 Sternen

Phenomenal service from HPC tech

I honestly can’t speak highly enough of Oliver Carter from HPC, our laser went down bringing the business to a grinding holt, a call and some emails back and forth and I was back up and running again. The customer service and product knowledge was brilliant. Thank you again!

25. November 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

What a wonderful review to come in to on a Monday morning, Gillian! We are so grateful you took the time to write this, and I will pass on your kind words to Oliver.

Thank you once again!

Team HPC

Bewertet mit 5 von 5 Sternen

Great machines with outstanding customer support

Machines are great value for money and customer support is outstanding. I have a CNC router and laser from HPC Laser. My machines do a great job and run without issue 99.99% of the time. Every now and again when I have an issue the support team responds really quickly with advice that has always worked. Great customer service like this could never be more appreciated when you have production deadlines to meet and meet them we do!

14. November 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Jonathan!

So grateful for your kind review - thank you.

We are chuffed to bits that you're happy with your machine, and that our level of customer service means you can continue to meet your production deadlines.

I will ensure this feedback is passed on to Jonny in our technical support team.

Best Regards
HPC HQ

Bewertet mit 5 von 5 Sternen

Faultless service from the very beginning

I can't recommend enough, I chose HPC Laser as they are renowned for their brilliant customer service and technical support. Being a complete novice, I needed reassurance that there would be help and advice when required. The team have helped me on several occasions and I can confirm the customer service is second to none! The machine itself works like a dream and is everything I hoped it would be, thank you.

7. November 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

We love receiving reviews like this, Lisa!

Thank you so much for taking the time to write this and to share your satisfaction with our machine and the customer service we have provided.

Have a lovely day!

HPC HQ

Bewertet mit 5 von 5 Sternen

100% Recommend HPC Laser!

We can honestly say that HPC Laser company are fantastic! From meeting Oliver and viewing a laser to their engineer installing it, everyone has been excellent! Their aftercare for customers is superb. We would 100% recommend purchasing your laser machine from Oliver at HPC Laser Company.

11. Oktober 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Kelsie!

Thank you so much for your wonderful review. We are delighted that you're happy with the service you've received, and will be sure to pass your feedback on to Oliver.

As always, you know where we are if you need us.

Thanks again,
HPC HQ.

Bewertet mit 5 von 5 Sternen

Excellent Quality, Value and Service!

HPC Laser is an amazing company! I have bought 4 - 150 watt 1290 lasers from them over the years starting in 2009 and the latest one in March this year. The machines are sturdy and the quality excellent. All 4 machines are still working and believe me, I make them do a lot of work! They are continually upgraded with added improvements on each new machine. I especially like the new Ruida controller and Lightburn software on the latest machine so I also asked them to upgrade another machine. I have very rarely had to call support, probably 5 or 6 times in 13 years, because the machines are so reliable and easy to use. The support is unbeatable, you just phone and speak to an expert - like it should be everywhere! The prices are good and delivery always happens on the day it is promised by an expert who will answer any questions and offer any training. The full service! How glad I am that I found Chris and this company at the NEC all those years ago and thanks to everyone who has helped me over the years. Keep up the good work!

29. März 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

We are very grateful for your fantastic review of your experience with us so far - thank you for taking the time to write this!

Do not hesitate to get in touch if there's anything else we can assist you with.

Many thanks
HPC HQ

Bewertet mit 5 von 5 Sternen

Impeccable service

Customer service and products are both 5*. The attention to detail from the staff at HPC Laser is incredible. I have been in contact a couple of times since receiving my laser and was given the solution immediately on both accounts. Very friendly staff and a brilliant bit of kit. A company to trust.

13. September 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hi Brad,

We work hard to ensure our service is second to none and that we are a reliable and trustworthy company, so for you to advocate this means the world to us.

Thank you so much for your fantastic review!

HPC HQ

Bewertet mit 5 von 5 Sternen

This company provides the best customer…

This company provides the best customer support you could wish for, from purchase 5 years ago they gone that extra mile time and time again, technical advice and out of normal hours assistance. If your looking for a laser supplier don’t look any further. Talk to HPC.
John Wallis
Make it Personal
Scarborough

8. Juli 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser


Hello John,
Thank you for the fantastic review.
We're delighted to hear you enjoyed our service, and we will be happy to help you again whenever you need us!

Kind regards
HPC HQ

Bewertet mit 5 von 5 Sternen

Great service from HPC

Great service from HPC, recently had an issue with a laser cutter bought from them a couple of years ago, turned out to be a user error & solved over the phone in 10 minutes. Known other suppliers take advantage in similar situations & charge expensive call outs.
Good guys, will buy from them again

4. Juli 2022
Bewertung ohne vorherige Einladung
HPC Laser-Logo

Antwort von HPC Laser

Hello Kevin,
Thank you for the positive review.
We are so glad you enjoyed your experience with HPC Lacer. We look forward to working with you again in the future, and as you already know, we're always here if you need anything.

Kind regards
HPC HQ

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