The shipment was incomplete. I received only 1/2 of the order. I paid for 2 designer masks but received one. Upon notification, HotMerch returned an email stating that the second mask would be se... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The shipment was incomplete. I received only 1/2 of the order. I paid for 2 designer masks but received one. Upon notification, HotMerch returned an email stating that the second mask would be se... Mehr ansehen
Unternehmen hat geantwortet
Fantastic products & service. Excellent staff, very patient, outstanding customer service. All goods delivered a delight to have. Hot Merch is my to go to place for special gifts, unique merchandise.... Mehr ansehen
Unternehmen hat geantwortet
Russ at hotmerch has been simply incredible. Met him at an event he was doing at Wembley and loved their stuff. Used him to create various pieces of bespoke merch for a barmitzvah party. We were beyon... Mehr ansehen
It was exactly as advertised. The wait was a bit long but can't expect it to travel halfway across the world during a pandemic without delay. Over all a thumbs up.
Unternehmen hat geantwortet
Quality t-shirts and clothing, gifts and collectables, nothing you may need, but everything you'll love!
Unit 35581, PO Box 15113, B2 2NJ , Birmingham, Vereinigtes Königreich
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered one of my favourite band tee shirts March 8. I paid in full
By April 24 I noticed no update to the order. So I sent a request to their help email asking “what’s happening”
May 4 and not even an email response!!
So this is not impressive
I had previously ordered tees in 2025. I also had problems, but those tees did eventually arrive after a couple of months delay. At least in 2025 an email did generate a response and shipment
I’m also aware of other folk struggling but this update is my personal experience
Not impressive. Be wary of buying from this website. I’ve also reported this to the bands management (as I also had to in 2025)
Amazing experience great quality . Russel is a pleasure to deal with. Highly recommend him to everyone.
Russ at hotmerch has been simply incredible. Met him at an event he was doing at Wembley and loved their stuff. Used him to create various pieces of bespoke merch for a barmitzvah party. We were beyond happy with the results and everything was so popular. Despite putting in the order very late, they delivered on schedule and within budget. Couldn’t recommend them highly enough.
Excellent customer service from Russ, really happy with my posters.
Russel was absolutely amazing to deal with. Answered all queries quickly . Made exactly what we wanted . Higher quality. Such good value for money
I really wish I could put into words the exceptional experience with Hotmerch. Russ and Chantelle were sublime throughout. They provided all the merch for my son’s Bar Mitzvah and nothing I asked was too much trouble. From late night requests to next day deliveries, and everything in between, the quality of the merch was second to none. Please don’t even bother looking elsewhere. This company simply rocks! A massive thank you from me to them for being an absolute pleasure to work alongside!

Antwort von Hotmerch
Excellent quality, personal customer service and just a really nice guy to deal with. Would def recommend!
I have used Hotmerch for a few occasions now and the reason I return is that Russell works so hard to create the best possible merchandise that he can! Great customer service, always helpful, creative and excellent value!
Thank you very easy to deal with and great products!!
Great customer service from start to finish. Really happy with my items and so were the gift recipients! Great quality and price. Thank you!
Russel is really amazing to deal with, excellent quality tshirts and hoodies with gorgeous design gets it all done quickly , highly recommend
Ordering was simple and I was kept updated on the progress of my order.
Great team, would use again.

Antwort von Hotmerch
Absolute pleasure to work with.
Creative, patient, thorough and responsive. Very impressed with finished product. Would definitely use Hot Merch again!!!
Amazing service. My logo sweatshirt is just perfect. Superb quality, quick turnaround and great customer service. I recommend 💯 and will definitely use again!
I would give Russell 10 stars if I could! He turned round a frame for me in no time at all. So delighted! Thanks.
Absolutely fantastic service in the most difficult circumstances and beautiful merch
The people could not have been more efficient and helpful, and the hoodies are amazing!! Brilliant design and quality
Would recommend 100%
Absolutely Excellent!
Hotmerch did an amazing job sourcing the items I've envisioned and delivered faster than any other company I've ever worked with. The quality is great and the print is high quality! I'd definitely recommend them and I will order again soon!
Hot merch were brilliant. I wouldn’t hesitate to recommend them. They went above and beyond to deliver high quality goods and at competitive prices in a very right deadline! Excellent service.
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