Hortology Bewertungen 

1.240
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been looking for a while for a very large plant pot. We have inherited ar large weeping fig. One of the many plants left at my parents. I finally came across Hortology. My only problem defining... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love my new indoor plant pots. I bought one and was so impressed with the quality and speed of delivery, I bought a matching one. A little bit dearer than I’d normally spend on a pot but t... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I ordered two sets of pots and was very happy with the products themselves. Delivery was fast, everything was packaged securely, and nothing arrived damaged. However, the first pots I ordered wer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The plant quality was obviously of a high standard, as was the packaging & overall delivery service. From looking around, perhaps the price was a tad expensive, although when you get exactly what you... Mehr ansehen

Unternehmensdetails

  1. Geschäft
  2. Geschäft für Dekoration und Inneneinrichtung
  3. Gartencenter
  4. Geschäft für Pflanzen-Möbel
  5. Töpfergeschäft
  6. Pflanzen-Großhändler

Über Hortology

Vom Unternehmen geschrieben

Inspirational houseplants, indoor plant pots & planters for lush living. Wellbeing style, delivered direct to your home or office. #hortology.

To see thousands of genuine reviews from verified Hortology customers click here to go to Reviews.io


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

1240 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 45 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1.240)

141 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, quick delivery. I loved my beautiful plant and pot. It was all packaged with care and the plant was in good condition on arrival.
Great website, with some really useful tips and information.
Would recommend. Thank you.

10. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good fulfillment, not as much selection

I ordered plants from a website for the first time. Hortology could not have done more to take away my concerns about quality, reliability, fulfillment and ability to withstand transport. The shipment followed swiftly after I placed my order. The plants were delivered with care. (I believe picked up in the morning at Hortology and delivered to my house later the same day, no overnight in a warehouse or a truck.)
The only unfortunate I found is that the availability of plants is limited and you pay shipment every time you order. I also ended up ordering from another website with more availability, but they just buy the plants somewhere else, take a long time to fulfill the order, pack some lying in a box instead of standing and have them longer in transport (and looking worse for wear).

4. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lovely healthy plants.

Lovely healthy plants and great service from the company. First rate.
Also, the staff at Hortology are excellent at communicating with their customers.
Recommend 100%.

4. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great buying experience

Great buying experience. Healthy indoor plants and safe/ careful delivery. The website is easy to navigate and plant information and selections are categorised/organised for easy search and guidance for beginners. Very catchy web design. Almost like a walk in into a garden shop through visual navigation.
Overall plant health was optimum and is thriving.

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good experience, good outcome.

Very good and fast communication from a real person not a chatbot when I wanted to change my order, plus when I had additional queries. Excellent delivery details with everything going exactly to plan. Very helpful delivery driver. The outcome 3 really lovely pots which will enhance my porch for years to come.

22. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really pleased

Excellent choice, good quality plant and packaging, always a little nervous about buying plants online, there was a delay with the delivery (due to courier not Hortology) so was concerned the plant would be worse for wear, but she’s happy, repotted into my own better draining mix and a few days later she’s happy and thriving.

17. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best UK company for plants, pots and plant care products

I have ordered plants before Hortology from 4 other online UK suppliers. But Hortology is the best and now I only order plants, pots, pot liners, plant food and other plant accessories from this site.
The plants arrive in pristine condition and beautifully alive and vibrant. They are packed in a manner that protects them fully from any delivery damage.
I highly recommend this company. It is the best online seller in UK of plants of all sizes, pots and plant care products.
I love the large plants and exotic medium and small plants I have received. Hortology is incredible, I truly appreciate the care they take in delivery and the range of plants and plant care items they offer. Thank you Hortology team. You are superb.

23. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I placed my order 6/13 and it is 8/17…

I placed my order 6/13 and it is 8/17 and I still haven’t received anything, I’ve been writing to the company and different people tells me different things and they promise to reship it and they didn’t, I don’t see a way to claim the money back, there is not a phone number to call. For what I see I will never get my plants or my money back:

13. Juni 2025
Bewertung ohne vorherige Einladung
Hortology-Logo

Antwort von Hortology

Hello,

We’re sorry to hear about your experience. Both we and Trustpilot have tried reaching out to you for further details, including your order number. Unfortunately, we haven’t received a response and have been unable to locate an order for you in our system.

As we cannot verify that this review relates to a genuine experience with us, we have flagged it with Trustpilot for investigation.

If you have placed an order with us, please do contact our customer service team at hello@hortology.co.uk and we will look into this further for you and work to resolve things as quickly as possible.

Your Hortology Team

Bewertet mit 5 von 5 Sternen

Peace Lily

The peace Lily I ordered arrived, it looks bigger than described and is very healthy, lovely !

The service was fantastic from start to end, no issues and delivered right on time as described.

Thank you

7. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Nothing like the picture.

Ordered what was described as a green velvet noor plant pot with metallic bronze green accents. I received a black plant pot with no variation in colour it looks nothing like the advertised product. Company said they could not refund me because my pictures showed the pot with a plant in it even though I had lined the inside with plastic??? £60 down the drain

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT TRUST THIS COMPANY

If I could give a zero, I would. Do not trust this company. They sent me the incorrect item. When I informed them, they arranged for a delivery driver to pick it up, but I waited all day on two occasions, and no one turned up. I'm now stuck with a plant pot I don't want, having lost over £100.

7. August 2025
Bewertung ohne vorherige Einladung
Hortology-Logo

Antwort von Hortology

Hello Ewa,

We’re so sorry that you received the incorrect pot and for the frustration this has caused.

We’re keen to get this resolved for you as quickly as possible and have arranged the collection of this pot twice with our courier. Unfortunately, on both occasions, the courier reported that there was no answer at the address, so they were unable to complete the collection.

We’re waiting to hear back from you to confirm a collection date that would be most suitable for you, so we can arrange the collection again at your convenience. Once the item is collected, we’ll of course ensure you are fully refunded for this incorrect pot.

Please accept our sincere apologies that this has happened. We want to assure you that we are committed to getting this resolved as quickly as possible. Our Customer Service team will be in touch again today to work with you to resolve things as quickly as possible.

Your Hortology Team

Bewertet mit 2 von 5 Sternen

Be very careful buying the wrong thing

We made a mistake on the size of an item and needed to send it back. Hortology do not help and it is going to cost a lot of money to send this item back. Hortology do not help at all, just telling you to find your own courier. Given the size of the item this is going to be very expensive. We will not be buying from them again.

12. August 2025
Bewertung ohne vorherige Einladung

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