I have recently moved into a new house and Home Unity had taken over as my broadband supplier. I had a few issues setting up my home computer and work laptop, as a last resort I call the home u... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
All operations were forecast and on time. I now have fibre - when all or many companies said it wasn't in my area. With it on a pole 50ft from my house! It's a little faster than what I was getting -... Mehr ansehen
Unternehmen hat geantwortet
I had no previous knowledge of Home Unity as we have purchased a Bloor home and we are tied in with ONFL. I rang the Sales Line and spoke with Tom Leogue who provided excellent customer servi... Mehr ansehen
Unternehmen hat geantwortet
Whilst we have been having issues with our WiFi for a month, the team at home unity have been amazing! Constantly making sure we're okay and checking on our connections, constantly keeping in touch wi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Home Unity was founded in the UK with a simple goal: to make home connectivity easier, fairer, and far less frustrating. Our headquarters and customer support teams are based in the UK, and we’re proud to be a growing independent provider focused on quality, not shortcuts. We specialise in ultra-fast full fibre broadband, with selected mobile services, working across major UK networks including Openreach, CityFibre, OFNL and alternative fibre providers. What sets us apart is not just speed, but how we look after our customers. We’re designed for people who value reliability, flexibility, and great service, rather than chasing the cheapest deal. Our customer support is 100% UK-based and built around real conversations. There are no no-reply emails or endless call queues. Customers can reach us via phone, email, WhatsApp, text, and social messaging, and speak to a real person who takes ownership of their account. We believe in transparency and simplicity. Our broadband comes with clear pricing, no hidden fees, and no long contracts, so customers stay because they’re happy, not because they’re locked in. Our Trustpilot reviews consistently highlight how easy we are to deal with, which is exactly how we think utilities should be. If you’d like to stay connected, you can follow us on social media or get in touch with our team directly. We’re always happy to help.
Kontaktinformationen
2nd Floor College House, 17 King Edwards Road, HA4 7AE, London, Vereinigtes Königreich
- 02071128482
- info@homeunity.co.uk
- homeunity.co.uk
4,8
Hervorragend
303 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was a great experience.Tom was very…
It was a great experience.Tom was very help. I had so many questions and he answered every single one gracefully. I appreciated his help as moving and sorting out so many things can be stressful. Thanks again Tom
10. Januar 2025
Antwort von Home Unity
Hi Kerry Ann,
Thank you for your review and for the lovely feedback about Tom – it’s wonderful to hear he was so helpful and answered all your questions with grace! We’re so pleased he could make the process less stressful for you during your move.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Excellent 👌
2. Januar 2025
Antwort von Home Unity
Hi David,
Thank you for your review – we’re thrilled to hear you found our service excellent!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Excellent service and communication
Excellent service and communication. The setup of the router is also really easy due to Home Unity's helpful information and tips.
19. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Home Unity
Hi Phillip,
Thank you for your review – we’re so pleased to hear you found our service and communication excellent, and that the setup was made easy with our helpful tips!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Router came tracked and plugged in and…
Router came tracked and plugged in and good signal straight away
27. Dezember 2024
Antwort von Home Unity
Hi Davey,
Thank you for your review – we’re delighted to hear your router arrived quickly and worked perfectly with a good signal straight away!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Antwort von Home Unity
Hi Maggie,
Thank you for your review – we’re so glad to hear you found our team helpful and efficient!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Tom was very helpful & made things very…
Tom was very helpful & made things very easy. I was particularly pleased that Home Unity offer Fixed IP’s as Standard & that it was possible to port multiple numbers.
20. Dezember 2024
Antwort von Home Unity
Hi RGC,
Thank you for your review and for the great feedback about Tom – we’re so pleased to hear he made everything easy for you! It’s also fantastic to know you appreciate our standard Fixed IP offering and the ability to port numbers.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Antwort von Home Unity
Hi Neil,
Thank you for your review – we’re delighted to hear you found our service efficient and professional!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Antwort von Home Unity
Hi Luminita,
Thank you for your review – we’re so pleased to hear you found our service easy, quick, and reliable!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Very easy setup by Jonathan
Rang to set up broadband in our new property and Jonathan was extremely helpful and very polite & friendly the whole experience was made very easy.
Kind regards Martha Johnston
14. Dezember 2024
Antwort von Home Unity
Hi Martha,
Thank you for your review and for the lovely feedback about Jonathan – it’s wonderful to hear he was so helpful, polite, and friendly, making the whole process easy for you! Your kind words have been passed on to him.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Great communication through out and…
Great communication through out and competitive package. Everything set up in a timely manner and seamless. No faults, would recommend and look forward to a long service with them.
27. November 2024
Antwort von Home Unity
Hi Darren,
Thank you for your review and for sharing such positive feedback – we’re so pleased to hear everything was seamless, and you’re happy with the communication and package! We look forward to providing you with excellent service for many years to come.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
I received a call from Tom after…
I received a call from Tom after browsing the website and he went through all my options to ensure I got the best broadband service possible.
13. Dezember 2024
Antwort von Home Unity
Hi Martin,
Thank you for your review and for sharing your experience – it’s great to hear that Tom took the time to go through all your options and help you choose the best broadband service for your needs! Your feedback has been passed on to him.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Tom made the process of connecting our…
Tom made the process of connecting our new house very easy and it is so refreshing to speak to a single point of contact that is in the UK that calls back when they say they are going to!!
If the internet is as good as the experience so far then it will be fantastic!
13. Dezember 2024
Antwort von Home Unity
Hi James,
Thank you for your review and for the fantastic feedback about Tom – we’re thrilled to hear he made the process easy and that you appreciated having a single UK-based point of contact! We’re confident you’ll love the broadband service just as much as the experience so far.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Great understanding and lovley customer…
Great understanding and lovley customer service very friendly Tom leogue wasn’t excellent at taking me through the whole process
11. Dezember 2024
Antwort von Home Unity
Hi Steph,
Thank you for your review and for the kind words about Tom – it’s great to hear he provided such friendly and excellent service while guiding you through the process! Your feedback has been passed on to him.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Great company to deal with
Just moved into a new build with OFNL under the stairs .
Had a long list of IPs we could choose from.
After a lot of searching around and a lot of quite involved and complicated conversations with prospective IPs l contacted the next on the list , Home Unity.
What a refreshing change !.
Tom immediately got what l was wanting and suggested the ideal package for me , not once trying to upgrade me or blind me with science.
Long story short l completed all the necessary and chose a smart date.
The router arrived promptly and we
set up and we're in business!.
Speeds have been as promised ( if not a little more !) and I'm very happy with the whole process.
Would certainly recommend.
19. November 2024
Antwort von Home Unity
Hi Tony,
Thank you for your wonderful review and for sharing such detailed feedback about your experience – we’re delighted to hear how happy you are with the process! It’s fantastic to know that Tom was able to understand exactly what you needed and make everything straightforward for you.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Tom is so polite and quick
Tom is so polite and quick ! He answered everything I asked and was so clear with everything!
10. Dezember 2024
Antwort von Home Unity
Hi Lewis,
Thank you for your review and for the fantastic feedback about Tom – it’s great to hear he was polite, quick, and clear in answering all your questions! Your kind words have been passed on to him.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Extremely helpful and easy to sort a…
Extremely helpful and easy to sort a package. Tom was amazing over the line and got it all sorted extremely quickly
9. Dezember 2024
Antwort von Home Unity
Hi Konrad,
Thank you for your review and for the lovely feedback about Tom – we’re so pleased he was able to help you quickly and make sorting your package easy! Your kind words have been passed on to him.
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Antwort von Home Unity
Hi Jonda,
Thank you for your review and for letting us know you found our team very helpful – we really appreciate it!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Amazing service
5. Dezember 2024
Antwort von Home Unity
Hi Mr Jones,
Thank you for your review and for sharing your feedback – we're thrilled to hear you found our service amazing!
Don’t forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Excellent service from Tom let’s hope…
Excellent service from Tom let’s hope the internet is great when installed
3. Dezember 2024
Antwort von Home Unity
Hi Becki,
Thank you for your review and for the feedback about Tom, which has been passed on to him.
Don't forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
Helpful thanks
27. November 2024
Antwort von Home Unity
Hi Georgina,
Thank you for your review and I'm glad to hear you thought we were helpful.
Don't forget, if you recommend a family member or friend to join, you both get freebies! Visit homeunity.co.uk/recommend/ to get your discount 😊
Thanks 💙
Sami
The Home Unity Team 🏠
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.