After my water heater started leaking (badly), HomeServe went above and beyond my expectations in helping me to get it back in business. Its Claim Department worked hand in hand with me, from the mo... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provi... Mehr ansehen
Unternehmen hat geantwortet
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line conn... Mehr ansehen
Unternehmen hat geantwortet
Very professional courtesy, listened to problem then came up with solutions to correct problem, very nice young man , will surely use him again. Great asset to your company, I will tell everyone that... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Hervorragend
11.756 Bewertungen
Bittet Kunden um Bewertungen
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Best Customer Service
The original call was two weeks ago, and the original person, never called, so I called him. He scheduled to come out a week later, but the day of I called and he couldn't make it, but he said he'd call that evening to reschedule, he never did.
I called Homeserve back the next day. Homeserve apologized and got right on finding another company that reached out to me that same day , and scheduled to come out the following day in which they stayed in constant communication with me on their arrival. Once here, Brandon Koger, the owner and his assistant was polite, determined the problems, and fixed everything that was covered the same day, and informed me of the issue with what was not covered. Brandon also offered to fix a crooked socket cover. All in all, Koger Electric is amazing, and should be given all Homeserve contracts in this area.
29. Mai 2026
Antwort von HomeServe USA
We are truly sorry to hear about the initial difficulties you experienced with scheduling. We are glad that we were able to connect you with a company that provided such excellent service. It is wonderful to know that the issue was resolved efficiently and professionally. We appreciate you sharing your positive experience.
Plummer
I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provided helpful information on how to prevent future backups and plumbing issues. The work was completed efficiently, and everything is working well. I appreciate his knowledge, quality workmanship, and excellent customer service. Thank you!
30. Mai 2026
Antwort von HomeServe USA
We're delighted to hear about your great experience with our plumber. We appreciate them taking the time to explain the repairs and offer helpful prevention tips. Thank you for acknowledging their knowledge and excellent service!
Electrical work Repaired
The company chosen by Homeserve was the best. Kevin was very professional and very knowledgeable of the job. You couldn't have chosen a better company to come out access the problem and do the work. Thank you Homeserve.
30. Mai 2026
Antwort von HomeServe USA
We're so pleased to hear about your positive experience with the company we chose. We appreciate you acknowledging their professionalism and knowledge. Thank you for your feedback!
Home Serve has never failed to be there…
Home Serve has never failed to be there when we need service on our covered appliance. The companies they contract with are prompt, friendly and trustful.
29. Mai 2026
Antwort von HomeServe USA
We're so pleased to hear we've consistently been there for your covered appliance needs. We appreciate your kind words about our contractors!
Antwort von HomeServe USA
We appreciate your kind words about our technician. We are glad you had a positive experience with us.
Two men came Thursday afternoon
Two men came Thursday afternoon. They were very nice to talk with. The sewer line was cleared in about 30 minutes and one of them told me I needed to go purchase a 4" cap for the line which I did and it will be installed tomorrow.
29. Mai 2026
Antwort von HomeServe USA
We're so glad to hear our team provided excellent service and quickly resolved your sewer line issue. We appreciate your kind words and positive feedback!
The AI from plumbing co. Was annoying but the workers were friendly.
The AI from the plumbing company was very annoying, but the workers were friendly.
29. Mai 2026
Antwort von HomeServe USA
We appreciate your feedback. We are sorry the AI was annoying and will address this internally.
Very professional service
Very professional service. Quickly resolved my issue. Had an appointment setup for the next day. Highly recommended
29. Mai 2026
Antwort von HomeServe USA
We're happy to hear about our professional service and quick resolution of your issue. We appreciate your recommendation!
Antwort von HomeServe USA
We appreciate your kind words and understanding. We are glad we could assist you professionally.
Antwort von HomeServe USA
We are so glad you had such a positive experience with us. We appreciate your kind words!
What age I communicated with went above…
What age I communicated with went above and beyond to make your customer happy
31. Mai 2026
Antwort von HomeServe USA
We are so glad to hear we made you happy! Your kind words mean a lot to us.
Antwort von HomeServe USA
We are glad you enjoyed your experience. We appreciate your kind words about our service.
They got here and got my air…
They got here and got my air conditioner fixed in short time
29. Mai 2026
Antwort von HomeServe USA
We're happy to hear we fixed your air conditioner quickly. Thank you for your feedback!
They were able to fix the problem.
29. Mai 2026
Antwort von HomeServe USA
We're glad we fixed the problem.
Great friendly easy service called in…
Great friendly easy service called in my problem fixed within two hours thanks for your help
29. Mai 2026
Antwort von HomeServe USA
We're glad we could provide great, friendly, and easy service, fixing your problem quickly! Thank you for your feedback.
Antwort von HomeServe USA
We appreciate your positive feedback. We are glad to hear about your good experience.
FYI electrical customer service is top…
FYI electrical customer service is top notch. Thank you for partnering with dependable company. Scheduling was no hassle as well.
28. Mai 2026
Antwort von HomeServe USA
We're so glad to hear our electrical customer service was top-notch and scheduling was a breeze! We appreciate your kind words.
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