After my water heater started leaking (badly), HomeServe went above and beyond my expectations in helping me to get it back in business. Its Claim Department worked hand in hand with me, from the mo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tech did a good job explaining the problems with my plumbing and suggesting resolutions. Only improvement is he could of left an estimate or bid showing exactly what needs to be done and the cost... Mehr ansehen
I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provi... Mehr ansehen
Unternehmen hat geantwortet
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line conn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Hervorragend
11.769 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Satisfied customer.
Axl was very knowledgeable, pleasant, polite, efficient, expedient, and tidy. I was completely satisfied.
30. Mai 2026
Antwort von HomeServe USA
We're so glad our team member was knowledgeable, pleasant, and efficient. We appreciate your complete satisfaction!
Antwort von HomeServe USA
We appreciate you sharing; our technicians are knowledgeable and professional!
Antwort von HomeServe USA
We appreciate your feedback. We are always working to improve our client interactions.
Antwort von HomeServe USA
Thank you for your positive feedback!
Antwort von HomeServe USA
We're glad we could quickly resolve your issue.
I had a great experience with…
I had a great experience with HomeServe. The servicemen were very knowledgeable and professional about the service they provided. They were quick and precise with their service and solution.
27. Mai 2026
Antwort von HomeServe USA
We're so glad you had a great experience with us! We appreciate you acknowledging our servicemen's knowledge, professionalism, and efficient service. Thank you for your feedback!
Seeking a well experience contractor to…
Seeking a well experience contractor to get the job done in a timely manner.
28. Mai 2026
Antwort von HomeServe USA
We appreciate your feedback. We aim to provide efficient service and skilled contractors.
leak was not repaird
28. Mai 2026
Antwort von HomeServe USA
We are sorry to hear the issue was not resolved. We are committed to ensuring all repairs are completed to your satisfaction.
You told the contractor i had cancelled…
You told the contractor i had cancelled the appt. I had not.
You had another company call, you kept sending e-mails and texts about getting my request comlpeted.
It was like no one knew what was going on.
28. Mai 2026
Antwort von HomeServe USA
We sincerely apologize for the confusion and miscommunication regarding your appointment. We are actively reviewing our internal processes to prevent such issues from recurring.
John showed up on time
John showed up on time. Did a survey of what needed to be done and did so in a timely manner. I am very happy with the job he did.
30. Mai 2026
Antwort von HomeServe USA
We're delighted to hear our team member was punctual and completed the job efficiently. Thank you for your wonderful feedback!
Antwort von HomeServe USA
Thank you for your positive feedback!
Called evening of 5/28
Called evening of 5/28. Service man here next morning, AC problem a simple fix and cooling restored. HS covered it entirely.
29. Mai 2026
Antwort von HomeServe USA
We're so happy to hear we could quickly resolve your AC issue and restore your cooling! Thank you for sharing your positive experience.
Job well done
The problem is solved with a satisfactory from the staff of home serve and the flowing water company. Job well done from the start to finish.
30. Mai 2026
Antwort von HomeServe USA
We're delighted to hear the problem was solved satisfactorily. We appreciate your positive feedback on a job well done!
Antwort von HomeServe USA
Thank you for your positive feedback!
Antwort von HomeServe USA
We regret we couldn't assist. We appreciate your feedback.
Antwort von HomeServe USA
We're glad our team got everything back in order for you. Thank you for your feedback!
Responsiveness of the Warrany Company..
I called in to get my problem fixed and was sent to an appropriate person, however had. To wait 5 days for the worker to come. I am suprised that a company that is as large as it appears to be that they would have very limited resources as far as plumbing companies are concerned …..it is a little concerning to me that if I had a water line break or something worse would I have to wait for 5 days to get it fixed.
27. Mai 2026
Antwort von HomeServe USA
We appreciate you sharing your experience and concerns regarding the wait time for a plumbing service. We understand your frustration and the importance of prompt service, especially for urgent issues. We are actively working to expand our resources to better meet demand.
Antwort von HomeServe USA
Thank you for your positive feedback!
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