Angi Leads Bewertungen 37.236

Terrible company. Was baited into continuing to work with them over the last few years. They lie about the contracts they provide. Lie about fees and cancelation just to try and get you to stay with them. Was paying 1200$ a month then tried to cancel they said they would
Give me 700$ a month in leads for 300$ and I realized after 6 months they were only
Giving me 350$ worth of leads. I tried to cancel again and they charged me 700$ cancelation when they he sales rep said I’d be month to month with no cancelation.

I am a veteran and a small business owner, and my experience with Angie (Angi) has been an absolute nightmare. This company operates on predatory tactics, misleading sales pitches, and a total lack of professional integrity.
The Bait and Switch:
When I signed up, I provided a specific ZIP code coverage area for leads. Almost immediately, I began receiving leads far outside my territory. When I investigated, I discovered that their representative had "slipped in" extra ZIP codes I never agreed to just to justify their lead costs. They effectively modified my service area without my consent to charge me for leads I couldn’t even use.
Broken Promises:
A major part of their sales pitch was "reputation management," promising to migrate and add my reviews from other sources to my profile to build client trust. Despite multiple phone calls and "promises" that they would get right on it, it was never done. I was paying for a service they simply refused to provide.
Predatory Fees:
When I realized I was getting zero ROI and being charged for bogus leads, I tried to resolve it. Instead of fixing the issues, they essentially forced me into a position where I had to cancel. They then hit me with a $2,000+ "Early Termination Fee." They took over $2,000 from my account right as I was entering my slow season, showing zero regard for the financial health of the small businesses they claim to support.
The "Service" Experience:
I recently spoke with a "Relations Specialist" who was dismissive and talked down to me. Their stance is: "We have your money, the contract says we can keep it, and if you don't like it, we'll send you to collections." There is no voice of reason or accountability at this company. They are up $2,000+ on me for less than a month of "service" where they failed on every single promise.
Bottom Line: If you are a small business owner, STAY AWAY. They will ignore your requested boundaries, fail to deliver on technical promises, and then use "contractual" traps to drain your bank account. They aren't a partner; they are a liability.

We repeatedly received leads from Angi that were not valid or contactable, disconnected numbers, wrong information, and no real way to reach an actual customer. When we contacted support, we were told they do not control or guarantee whether the leads are valid, which is extremely concerning for a paid lead service.

After a long conversation requesting cancellation, making it clear we did not authorize any cancellation fee, the fee was still processed. We are now disputing the charge and documenting everything.

Businesses deserve real leads and honest service. Unfortunately, that was not our experience.

Hi Hector, thank you for replying.

We have already contacted your support team multiple times over the past months and nothing has been resolved.

To clarify:
– We are not a homeowner. We are a contractor who paid for Angi Leads.
– Most of the “leads” we received were not real or valid customers (wrong numbers, disconnected numbers, invalid information, or people who had no idea why we were calling).
– Your own support team told us that Angi does not guarantee whether leads are real, which is extremely concerning for a paid lead service.
– During our cancellation call we clearly stated that we did NOT authorize any cancellation fee, yet the fee was still processed without our consent.

At this point, what we need is not another generic email.
We are requesting:
1️⃣ Written acknowledgment of the invalid leads
2️⃣ Full reversal of the unauthorized cancellation fee

We will continue communication, but we prefer everything in writing for documentation and transparency.

Thank you,

As Angi suggested, we contacted support again. Unfortunately, instead of reviewing evidence or the recorded call, we were simply told that their “internal notes” say we authorized the cancellation and fee. This is NOT accurate. During the call we clearly stated multiple times that we did NOT authorize any cancellation fee and did NOT consent to being charged.

It is extremely disappointing that Angi chooses to rely only on what their representative wrote, instead of what the customer clearly said or reviewing the recorded call that would prove it.

In addition, our issue is not just about quantity. The majority of the leads we received were NOT real or usable customers (wrong numbers, disconnected numbers, invalid information, or people who had no idea why we were contacting them). We received around two usable contacts at most, not what was shown in the app, and definitely not real prospects.

We continue requesting:
– Review and acknowledgment of the invalid/unusable leads
– Review of the recorded call
– Full reversal of the unauthorized cancellation fee

So far, we are still not receiving a resolution.

My experience with Angie as a contractor has been horrible they overcharge for leads and most of the phone numbers are disconnected or doesn’t connect you with a potential customer who needs services, and they try their hardest not to reimburse you for bad leads..complete scam

Terrible company and customer service. Lies from the very start. When signing up they never mentioned a year long contract. We were told we could cancel any time, no charge…after a month of useless leads (people would say they didn’t sign up for anything OR no answers) we decided to cancel our plan… we were told we signed a year contract … over the phone?? Ok..and that we’d have to pay whatever was left of the contract which was $1,800. Or stay in our plan and continue paying 780/month..no thanks. Please if you’re a company owner don’t get caught up in their lies. Whatever they advertise is all false. Taking advantage of companies trying to make it.

Ive been here since it was Service magic, or whatever the name was. The leads used to be cost effective and lead to actual bids. Now if I miss re-pausinng them Ill get a bombarded with junk before I can pause it
within in the same day. Every single one is a scammer. And the company refuses to give refunds. They need to be sued, seriously. They have just become a money grabbing scam operation.

Just lies since the beginning, they told me i could transfer my reviews from Yelp, once i paid resulted i can't, The supposed clients doesn't answer when you contact them, and now you sign a contract per a year, so now I'm screwed because now i have to pay $560.00 per month for a whole year for fake leads. I'm such an idiot.

It’s crazy that most everyone who wrote a review and left one star and that’s because zero was not an option! Yet, they have 87% of people who rated them 5 stars?? I hope people read the reviews and not the ratings!

Scam all the way, once they have your card information they play a game of withdrawing money at random for no leads. Then, after you fight for a refund, they take their time. They wont take your card information off of their file even though your account is canceled.

We signed up with this company in July 2025. Sounded really good leads for more cleaning. As the months went on I wasnt getting leads, numbers provided I called back no one answered. 280.00 a month for nothing. Called yesterday girl was so very rude wouldn't connect me to cancel. Thrented to take the money I shut my debit card off. Called today canceled it, the guy was rude and told me I was getting a cancelation fee of 738.00 which im not paying and nothing was stated when we signed up. Horrible company and wouldn't recommend to anyone. There more of a scam I have contacted the better business bureau and taking legal action.

Stay as FAR AWAY from Angi as possible!!! Very low valued jobs that Angi shares with several companies. More than 50% of leads don’t ever call you back that’s if they can even speak English . 40% are scams trying to sell you something. Leaving 10% of leads shared with multiple companies. So leads are bad and the people that work for Angi defend Angi like they get a commission for every BS answer they give you . It’s expensive and you have to sign up for a year and cost 35% of contract to get out of it . HOW this company is still in business blows my mind!!! If there was a ZERO star I would have chose it . STAY AS FAR AWAY AS POSSIBLE!!! If you value your time and money .

They are a ripoff
They lied to me about the services and how it works and when I called within 24 hrs to cancel they claim they can’t and they keep given the run around and lie more
Most leads are not legit and the ones that are legit very few are ready to do the job
I WARN YOU DO NOT USE THIS COMPANY YOU WILL LIKELY GO BROKE
IVE BEEN IN BUSINESS FOR 34 years and its the worst I’ve seen ever
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
December 12 -11:44 ONCE. AGAIN A FAKE FRONT FROM ANGIE PRETENDING TO WANT TO HELP SOLVE THIS ISSUE
Why do you keep posting to contact you so you can address my concerns (PEOPLE/contractractors /potential Angie’s customers BEWARE)
I have spent hrs on the phone with these scammers aka Angie’s /homeadvisor and all they do is say (sorry we can not help you ,you signed the contract,yet I tell them they lied to me about their service and who they are and how they perform, yet they keep saying we can not help , I have never been ripped off like this in my life STAY AWAY FROM THESE PEOPLE I REPEAT STAY AWAY THEY ARE A SCAM LAYING IN WAIT TO TAKE THE NEXT VICTIM “DONT BE THAT VICTIM “
Then they post to my posts here to contact them so they can help I called them many many times and EVERY time it’s the same story -we can not help you sorry you feel this way
!
They should be prosecuted by the law for these crimes
I am documenting all the fake promises and lies and if have to I will go to the state of Colorado to report a fraud about them
OK FOLKS !!!
YOU CAN SEE NOW THEY REPLIED AND TOLD ME TO CONTACT THEN VIA CHAT SUPPORT OR EMAIL (I think they are only responding here via AI to make people believe they are doing something about it and they are NOT !!!!but I will send them a message and follow up on here what they say to show EVERY ONE THAT IS EVEN REMOTELY CONSIDERING USING ANGIES TO GET LEADS HOW THEY OPERATE So YOU KNOW TO STAY AWAY FROM THEM AND NOT GET CAUGHT IN THEIR SCAM AS I AND MANY OTHERS ARE
(If they refund my money and close my account as I am requesting I will post that too ! But so far the many many calls and messages have only yielded more lies from them

I own simple solutions a small home organizing company in Seattle. I was misled into a 12 month contract @ 350 a month. Guaranteeing 18 leads a month. I was told by the sales consultant that I would have 7 days a week support to help build my home organizing business. That never happened, and the salesperson pushed me off to someone in customer support that had zero idea what the sales person represented. After 4 months, I only received 43 leads and a credit for the leads they didn’t provide. The leads they did provide, were either ghosts or not real, 90% never returned a call, test, or email. When I called customer service, they wanted to give me a $200 credit for waisting my time, plus the 290 credit for lack of leads. I decided to cancel then waste more money on a company that is a scam at best. I also had to pay 35% of the remaining 8 month contract. I also couldn’t apply my credit of $490, except if I continued the service. Someone should file a class action. This is a bad company that doesn’t stand behind what they are selling. Needless to say I paid the 980 so as not to waste my time.

What can i say? They bind you in long contracts and don't deliver what they promised. When you call they give you a hard time getting out and barley give you refunds eventhough they cant hold their promise.

They're scammers. We signed a contract with them to provide a certain number of leads per month for a considerable sum; as the month was nearing its end, they would send up to 10 supposed leads in a single day, all of them fake. No one responded to our complaints about the quality of their contacts. All they want is to bill us and get our money; they don't care about their clients.

Terrible terrible company. Unable to cancel the day my account went live after having bad experiences with every single one of their employees I talked to. Do not work with them.

Angi's Leads is Garbage. They are very strict about cancellation even though you don't really know the quality of their leads. So, we can't cancel unless I pay a huge cancellation fee. The type of leads they give are often unrelated to the industry we are in. We tried to just make sure that we wouldn't auto renew for next time, but they are saying that can't do that until it's closer to the renewal time. Very poor customer service and very poor leads.

DO NOT WASTE YOUR MONEY & TIME!!!
I had 3 Years contract with ANGI (HOME ADVISOR )
They Only Charge you Monthly (Angi ads) & Per Leads (Angi Leads)
A) Very Low Value Leads.
B) Not Answering Leads Phone calls or Text Messaging.
C) Scammers, Scammers and Scammers 75% of Contacts.
D) Very Poor Customer Service.
Whenever you request for Charges refund they just answer with not eligible !!!!
Do not Waste your time and money on this company. i prefer to go and knock the people's doors but not spending penny on this useless App.

Don't waste your money or time. I signed up to be an Angi pro and receive leads, and it has been the worst waste of money and time.

The salesperson who called to sign me up lied to me. I let him know that I had used Yelp and that I hated their model of non-exclusive leads. He assured me that their model was different. That the leads are presented multiple contractors, and the leads reach out to the contractor they want to work with after reviewing the details. I have never had a lead contact me. Instead, I have had to contact recycled leads, and the lead model is exactly the same as Yelp. Contractors are fighting for leads and it becomes a bidding war which is not what I signed up for.

Another issue is that more than half of my leads are non-responsive, so I don't even get the chance to bid on the job.

However, the worst issue is that Angi is advertising my service with Walmart and Costco for less than half of what the industry is charging. There is no way to land a job when the lead is already expecting to pay less than half what I or other contractors are charging. Angi says the promo they run with Walmart and Costco is not connected to my pro account, but I have had more than 10 leads complain about the price difference. Angi needs to get it together because they are providing low-quality leads with unrealistic expectations.

Leads are terrible you loose more then you'll ever make. They dont verify insurance and will post for any one so there's a ton of other people getting the leads who have no overhead. They take your membership fees with out permission. Nothing is refundable. Terrible company to work with. Youll get more people who are just looking for prices of dreams and dont want the work done. 5 contractors get sent there so you have to under bid.