Hibbett Sports Bewertungen 

They are terrible they don't try to fix any the issues they create. I ordered a pair of shoes that are 80 percent white they send me a display shoe that is nowhere near the same color as the other one because its filthy i get ahold of them said this the 3rd time I've ordered from u guys and all 3 times had a problem she says nothing they can do i can just mail them back wait for them to eventually refund it and then reorder . I'll never reorder anything from them. And cant shop in the stores if i wanted to they have racist workers who tell people they don't like "white people" and yes i reported that she still works there!

Is was in hibbett sport about a week ago. Poor customer service. No one seem to be concerned in helping me. When I ask about trying one of their shirts on. They treated me like a I was going to still it. They need to go out of business.👎👎

This place is a joke. Customers BEWARE before purchasing anything from this place. I ordered 2 pairs of shoes and one pair of shoes arrived USED. I have spent the week trying to reach out to customer service and asked for a supervisor to call me back on several occasions and till this day have not received a call back from any supervisor. Not only does this place send USED SHOES their CUSTOMER SERVICE IS HORRIBLE & LACKS KNOWLEDGE. Forget it if you try to reach out to their CORPORATE OFFICE they are not able to help you nor do they know any information about any kind of return or exchange procedure, they just transfer your call back to customer service. What a waste of time & money. This place deserves a “ZERO” rating in my opinion. Don’t know how they are still in business. I will never place an order with this company, and will never refer anyone to them either.

CUSTOMERS SAVE YOURSELF THE HASSLE & STAY FAR AWAY FROM THIS PLACE.

Shame On You Hibbett Sports For Taking Customers Money & Sending Them Used Shoes.

So I ordered two pair of Jordans online. My total was about $300.. The one pair came the other pair never came. It told me that it was in pre-shipping for two weeks so when I called USPS it still said it was in pre-shipping so contact the person who sent it. I contacted Hibbett sports. Do you know what they offered to do they offered to give me a $10 card, so you mean to tell me that you guys can’t give me credit because you guys have somebody in your trifling office that stole the shoes! they did not offer to give me an in-store credit so that I can go in store and pick up it. They want me to wait seven days to get a credit back to my account. They didn’t offer to tell me where the shoes were located. They didn’t offer to do anything except give me a $10 card make it make sense. I will never purchase anything from Hibbett sports in my life. They suck.

#1520 Chris (AP) Adryiana (Associate) Semaj (AM) & Tvesday (AM) Thank you Chris & Crew for being real from the start ! Entering your store with welcoming warm greetings to my hubby & I looking to purchase a birthday gift (the gray pair) for our Grandson made it all worthwhile !! WE are very pleased with such outstanding one of kind GENUINE customer service !!! See you all soon , ALOHA & MAHALO ....

Absolutely terrible experience. The employees are unprofessional, immature, and inept! The overall experience with this store (Waxahachie, TX location) has definitely caused me to never shop with a Hibbett Sports again. If you value your money, avoid this location and store altogether. Customer service is NONEXISTENT here!

I ordered 2 pair of sneakers from this company and they were both damaged. I will never order from them again!!!!

Due to their ignorant customer service, and making me wait several days to get a return label since I could not get 1 myself for some reason, I will no longer be ordering from them.

I ordered shoes on August 16th. August 17th I got my confirmation. The number said my shoes were delivered August 10th in the wrong state. Didn’t make sense how my order was delivered before I even ordered it. They refused to give a refund because it had been delivered. Even with the additional fact they used the completely wrong address from the confirmed order.

I ordered a pair of patrick crocs and got them and the patrick charm was missing .I tried making a claim about something in my order was missing but u have to wait 3 days after u get it so I contacted costumer service on line andvthey told me they can't send me the charm I would gave to send the crocs back for a refund .I think it's really stupid they want to waste money sending g it back when a charm is easy to send out .I paid 70 dollars for these and im not sending g them back .I guess ill take the loss of not having a patrick charm on my croc .

Never order from hibbets buyer beware. 2nd time order never came after 3 months of waiting they don't want to issue refunds you'll wait months for a package to come then have to call and find out it's out of stock amd wait half a year to get a refund or might not get it because they might get the items back in stock

I accidentally placed an order to ship to my old address. I contacted them multiple times chat/email etc. phone. Right after the order was placed and they would not help me even though the item had not shipped and I just placed the order. I have a business and it's very simple to reroute a package with fedex even after it's fulfilled. They would not do this and would not help worst customer service ever!! DO NOT ORDER FROM THEM!

Great customer service. Very friendly and knowledgeable. Store 539

I ordered shoes online for a birthday gift. Got the confirmation and money was taken from my account to purchase. Received an email at 4 a.m. Stating that my order was cancelled due to item not being in stock. Extremely frustrated! Also still waiting for the refund to be processed and appear in my bank account.

Hibbett has the most condescending and unhelpful customer service I have experienced in my life. They ship orders using a very barebones service (FedEx Ground), and refuse to help if something goes wrong with the shipment. They already have your money, so they don't care.

I placed an order on 5/22/24. It shipped quickly, and by 5/27 it had arrived at my local Fedex processing facility, with the status "scheduled for delivery next business day". The next business day came and went, the package status reverted to "scheduled for delivery next business day". Rinse and repeat for 3 days.

It was clear something was wrong, so I tried calling FedEx and they informed me that due to the shipping rate selected by the sender, I as the customer was not able to make any changes or investigate the shipment, and the shipper themselves would have to call in.

On 5/31, I called Hibbett to inform them of the situation and ask if they could call FedEx to investigate. I was immediately brushed off by an extremely condescending representative, who stated that because the package was getting scanned every day, there was nothing to be done but wait. She said that if 10 days passed with no activity, they would consider the package lost. I explained to her how FedEx was technically updating the package daily with this "next business day" status, so it was putting me in an indefinite loop. She literally said "that could happen for months, and we wouldn't consider it lost until there was 10 days without a status". A literally absurd policy.

I hung up, did some digging and found the phone number for the FedEx facility where the package was in purgatory. The person I spoke to said that had I not called, the package would have continued to be in limbo and not go out for delivery. Because I was able to find their number and call, I was able to receive my order but had I not done that, who knows if it would have ever arrived and Hibbett would have just had my money with no recourse on my end.

sent me a damaged shipment and denied a claim claiming that i use a freight forwarding address which is incorrect. fedex won’t allow me to file the claim myself because it was sent via smart post & hibbett is saying they won’t assist me in filing the claim. the shoe wasn’t even in stock in my size for a exchange but they just want me to return it. the representative marley i spoke to was polite, but her supervisor thomas came on the line hot with me after i asked my question politely, so i in turn absolutely raised my voice back because that was uncalled for. couldn’t even tell me HOW apparently my address is a freight forwarding address even though my apartment confirmed that this is indeed incorrect. will never buy a thing from hibbett after this experience and i genuinely hope they go out of business. they duck out of helping paying customers and people should be more aware of such practices. i’ve never had such a disappointing experience from a store.

DO NOT ORDER FROM HIBBETT!!!!
THEY STILL YOUR MONEY AND ADD A DIFFERENT ADDRESS TO YOUR ORDER SO YOUR BANK CANT DISPUTE YOUR MONEY BECAUSE IT WAS "DELIVERED!!!

THEY WILL STILL YOUR MONEY AND YOUR ITEM! DO NOT PURSHARE FROM HEREEEEE

Purchased slides on Friday which I wore for 90 minutes at home (inside only). Next day, I returned to store since I had a blister & bruising from slides. I was told I could not return or exchange these slides. Poor customer service and shocked that I couldn’t even exchange these expensive slides. Wrote to customer service, took pics of slides as per request and have heard nothing for almost 3 weeks!
I will NEVER purchase an item in Hibbett stores again.

If it were possible to rate Hibbett 0 stars I would. I have always given anyone a 2nd chance to win back my trust but again Hibbett has failed. I've had 3 orders to go missing that were never delivered but I had to realize that they were never delivered to contact the company for my money back. I was told that I have to wait an additional 10 days to receive my refund. How inconvenient is that!!!! To me that is considered false advertisement. If you don't have the item in stock to ship you shouldn't have it on your website. If all fails you should at least offer something more than someone's funds back for the inconvenience. Just order from the original sites everyone rather it be Nike, Adidas, etc.

HORRIBLE HORRIBLE HORRIBLE THEY SENT ME ONE SHOE N IT TOOK WAY TOO LONG DONT ORDER FROM THEM TRUST ME