Hello Vans Bewertungen 1.549

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Kaiwan was excellent, quick and efficient and they both knew what they were doing. We finished half an hour early and everything was completely taken care of. Highly recommend.

Bewertet mit 5 von 5 Sternen

Hello Vans (Adam and his colleague) Arrived early , were super friendly and professional. They helped make our moving day ! Highly recommend

Bewertet mit 5 von 5 Sternen

Fantastic service from two lovely young men, Hamza and Shaheed. They packed and unpacked everything with genuine care and did a great job. Definitely the best men and van team I've ever had the ple... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We needed a van and 2 men at the last minute to do a house move as the date had been moved and the removal company couldn't do that date. The crew rang the night before to confirm and turned up ontime... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen
  2. Umzugs- und Lagerservice
  3. Klaviertransportdienst

Vom Unternehmen geschrieben

Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1549 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 79 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 4 von 5 Sternen

Adam was Amazing

Adam was on time, very efficient pleasant and loaded everything and offloaded with efficiency and care, could not have asked for a better person for the Job.
Thanx again Amazing Adam.

28. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for such a wonderful review. We’re delighted to hear that Adam was punctual, efficient, and handled everything with care. Your kind words mean a lot, and we’ll be sure to share your feedback with him.

Bewertet mit 4 von 5 Sternen

Good work

Good work.
Commendable for sure.
Would surely refer others..

10. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your feedback. We’re glad you were happy with the service, and we truly appreciate your recommendation it means a lot to us.

Bewertet mit 5 von 5 Sternen

They were very efficient and did a…

They were very efficient and did a great job!

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for your review. We’re pleased to hear the team was efficient and did a great job. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

hello vans was amazing and super quick

hello vans was amazing and super quick, efficient and professional team, especially shout out to Farid! i couldn’t be happier with their work. nothing compared to my last move with another company. id choose you again anyday!

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for the fantastic feedback. We’re really happy to hear you had such a smooth and quick experience with our team, and we’ll be sure to pass your special thanks on to Farid. It means a lot to know we made your move better than your previous one, and we’d be delighted to help you again anytime.

Bewertet mit 1 von 5 Sternen

Unnecessary Van Upgrade and Serious Consent Concerns

I paid an additional £82 after being advised that a medium van would not fit my belongings. On the day, a Luton van arrived and our items occupied only a small portion of the vehicle, making the upgrade unnecessary.

The driver arrived accompanied by his child without any prior disclosure or consent, which raised safeguarding and insurance concerns, particularly as I had confirmed I would not be travelling with the driver.

The driver also returned to our address the following day without prior agreement.

I raised these issues directly with the company, but my concerns regarding consent, safeguarding, and the necessity of the additional charge were not satisfactorily addressed. I am now escalating the matter through the appropriate UK consumer channels.

21. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you felt concerned by several aspects of the service.

Regarding the van size, recommendations are made based on the information provided at the time of booking to ensure the move can be completed safely and without disruption. We understand your frustration if the vehicle ultimately appeared larger than required, and we appreciate you raising this with us.

We also take safeguarding, consent, and professionalism very seriously. Your comments about the driver’s arrival and subsequent visit have been noted, and these matters are reviewed internally in line with our policies and insurance requirements.

We regret that you feel your concerns were not adequately resolved when you contacted us. Your feedback has been recorded and will be used to help improve our processes and communication going forward.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, careful, safe and polite.

3. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for your kind review. We’re pleased to hear you found the service careful, safe, and polite. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Farid and his team did a great job

Farid and his team did a great job. They were professional and punctual and quick, and's made our move much easier.

2. Januar 2026
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your lovely feedback. We’re glad to hear Farid and his team were professional, punctual, and efficient, and that they helped make your move easier. We really appreciate you choosing us.

Bewertet mit 5 von 5 Sternen

Farid and his friend did a great job…

Farid and his friend did a great job helping me with the move.
Highly recommend Hellovans if you need removal service.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for the great review. We’re happy to hear Farid and his colleague did a fantastic job supporting your move, and we really appreciate your recommendation of Hellovans.

Bewertet mit 5 von 5 Sternen

Shahid is an excellent person

Shahid is an excellent person, very calm and cool and most importantly well supportive in both loading and offloading. The company is really doing well. Keep it up brother! Well done.

26. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for the kind words and encouragement. We’re delighted to hear that Shahid was calm, supportive, and helpful throughout both loading and offloading. Your support means a lot to us, and we truly appreciate the motivation.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Arranged for the next day and the driver helped us move all our stuff in and out of the property. Would definitely use again and would recommend to anyone without hesitation

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for your wonderful review. We’re glad we could arrange everything quickly and that the driver was helpful throughout the move. Your recommendation means a great deal to us, and we’d be happy to assist you again anytime.

Bewertet mit 5 von 5 Sternen

Bakhtiar did a great job

Very quick loading and unloading, careful handling, and completed the move well within the time allotted. Especially grateful to all of them, since this was only two days before Xmas!

23. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for the lovely feedback. We’re really pleased to hear that Bakhtiar and the team worked quickly, handled everything with care, and finished well within the time—especially so close to Christmas. We truly appreciate you choosing us.

Bewertet mit 5 von 5 Sternen

Shahid and Hamza did an excellent job…

Shahid and Hamza did an excellent job helping me move to my new apartment. They moved everything carefully and were very professional in every way. I am very pleased and grateful for their help.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your kind review. We’re delighted to hear that Shahid and Hamza handled your move with care and professionalism. We’re very pleased to know you were happy with the service, and we truly appreciate your trust in us.

Bewertet mit 5 von 5 Sternen

Very good

Very good, fast and no damage

20. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your feedback. We’re glad to hear the move was fast and completed without any damage. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Friends,on time and professional

Friends,on time and professional

16. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your review. We’re happy to hear the team was friendly, punctual, and professional. We appreciate you choosing us.

Bewertet mit 5 von 5 Sternen

Ali and his friend were absolutely…

Ali and his friend were absolutely brilliant and fast as well. I really suggest this company as they don’t disappoint.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for the great feedback. We’re delighted to hear that Ali and his colleague were brilliant and worked quickly. We really appreciate your recommendation and your trust in our service.

Bewertet mit 5 von 5 Sternen

What a team!

Mohammed Atwe and his team from Glasgow made our move easy as pie!! ☀️ The boys arrived on time, were professional and friendly, treated our stuff with great care (even the shoddy bookcase made it in one piece), were fabulous communicators, and were super efficient. I work with a lot of movers, and can honestly say these boys were a cut above. If you want your move done right, put in a request for Mohammed!! ✨✨

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Hello Vans

Thank you for such an amazing and detailed review. We’re thrilled to hear that Mohammed Atwe and his Glasgow team made your move so smooth and stress-free. It’s great to know their professionalism, communication, and care stood out—especially coming from someone experienced with movers. We’ll be sure to pass on your kind words to the whole team, and we truly appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Excellent experience with Farid and team

We had an excellent experience with Farid and his team member today. They were extremely efficient, packed all our goods with care and attention and got the job done with no stress, even though it was pouring with rain. The easiest and stress free move we've had to date. Would highly recommend and will not hesitate to use again in the future. The communication from Hello Vans through the whole process was great also and couldn't fault. Thanks again!

18. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for such a thoughtful and detailed review. We’re really pleased to hear that Farid and the team made your move smooth and stress-free, even in difficult weather. It’s great to know the care, efficiency, and communication throughout the process stood out to you. We truly appreciate your recommendation and would be more than happy to help you again in the future.

Bewertet mit 5 von 5 Sternen

Efficient and friendly

Bhaktiyar and his colleagues were great! They arrived on time, did the work quickly and efficiently, but they were also friendly and funny. I enjoyed my moving experience!

17. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your wonderful feedback! We’re glad to hear Bhaktiyar and the team were not only efficient but also friendly and fun, making your moving experience enjoyable. We really appreciate you sharing your experience with us.

Bewertet mit 5 von 5 Sternen

Safe, reliable and pleasant for a reasonable price

It is not easy to find a safe, reliable and decent mover in this country, especially when you are moving over a long distance. I am not doing a 500 miles run this time, but a solid 3 hours drive and 2 flights of stairs is not for the faint of the heart. I have heard horror story such as demanding a 3 times payment after loading your life into their van, 2 men harrassing a single woman etc. Moving is expensive per se, I have used AnyVan twice before but both were super local under 5 miles, so after balancing budget and word of mouth etc. I decided to go with Hello Vans.

The quotation is fast but not cheap, it is comparable to the big boys chain but neither did I have great experience with big brand, so I gave it a go with some cautions (pass them only the things that I can live the rest of my life without, with me moving my own stuff in my own car for a few trips etc.). The admin is not the best, the system couldn't capture my full address despite a real person writing to ask for anything after the post code (and the driver on that day also did not have the house number on their order SMS, they showed it to me the only thing they got was the post code). But at least the platform is decent enough to disclose the exact amount I have paid before VAT on the order SMS. This is important since the real worker gets a fair treatment and they will in turn give you the service that you paid for.

Ok, finally on the moving day. I have received a couple confirmation SMSs on the day before. Then the driver called me a hour before to ask for my house number. They showed up on time, asked if they can pull into my drive, took their time to arrange all the boxes and stuff in their van, and showed up at my new place in 3 hours (120 miles routing through some busy motor way). Well equiped, didn't throw my thing although I was not watching, no complaints about the 2 flights of stairs, carry boxes and all one by one, and requested my help on only one shelf that really need 2 persons.

Clean, sleek, safe, not the cheapest but reasonable. If you can afford, please.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that your long-distance move went smoothly and that you found our team safe, reliable, and professional throughout the process. We also appreciate your honest feedback about the booking system and communications—these insights help us improve.

It’s great to know that despite the challenges, the team handled everything with care, efficiency, and professionalism, making the move as stress-free as possible. Your thorough review will be very helpful for others considering our service, and we’re grateful for your trust and recommendation.

Bewertet mit 5 von 5 Sternen

Id highly recommend.

Id highly recommend.
Paul and Martin were absolutely fab they did me a furniture/boxes move to cottingham and did an amazing job. They went out and beyond to help to make this process as easy as possible.
Thank you lads and keep up the amazing work.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Hello Vans-Logo

Antwort von Hello Vans

Thank you for your kind words! We’re thrilled to hear that Paul and Martin went above and beyond to make your move smooth and stress-free. We’ll be sure to pass on your thanks—they’ll be delighted to hear it. Your recommendation means a lot to us!

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