I have had an exceptional experience. It’s a straightforward appointment system. I had an appt the following afternoon. The telephone consultation was prompt and not rushed. I did not feel I had to pr... Mehr ansehen
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Das sagen Bewerter
Easy to book appointment. Very punctual response. Saves time from queueing at A&E (of course , depending on your individual case you might have to stick to A&E) or waiting on call to book your appoint... Mehr ansehen
Unternehmen hat geantwortet
Having contacted Benenden Health Care over the Easter holiday when it was impossible to contact my own GP I was contacted by Health Hero who arranged a telephone consultation for me. The doctor who c... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. Quick and easy to book appointments for online or telephone consultation. Saves the huge waiting time to even get through to NHS GP practice. Can’t fault my first experience.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Kontaktinformationen
W1H 6DU, London, Vereinigtes Königreich
- info@healthhero.com
- healthhero.com
4,8
Hervorragend
787 Bewertungen
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von HealthHero
Thank you, Harry. We are pleased to hear you found the service first rate.
Good service from a trusted source with…
Good service from a trusted source with correct information giving
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Eileen. We are glad you received a good and trustworthy service with clear and accurate information.
Quick resolution to a health issue
A very quick resolution to a health problem whilst I was overseas. Handled professionally and efficiently. thank you to all concerned.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Fred. We are delighted the service was able to resolve your health concern quickly while you were overseas, and that everything was handled professionally and efficiently.
The appointment was made at my convenience
The appointment was made at my convenience and the doctor was attentive and mad helpful suggestions as to the next steps.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Paul. We are pleased that the appointment was arranged at a time that suited you and that the doctor provided attentive care and helpful guidance on the next steps.
Efficient service
Efficient service
Easy to book online
Dr was lovely
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Mrs Bailey. We are glad you found the service efficient and easy to book online, and it is wonderful to hear that the doctor was lovely and supportive.
Excellent service
Excellent service
Easy to book
Felt listened too
Referred on to other services
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are pleased you found the service excellent and easy to book, and that you felt listened to and well supported. It is great to hear the referral process was helpful for you.
Polite...Good listener...felt reassured
Polite...Good listener...felt reassured
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Lynn. We are glad you found the doctor polite, a good listener and reassuring. Your feedback is much appreciated.
Antwort von HealthHero
Thank you, Kelly. We are glad you found the service great and we appreciate your feedback.
Didnt over promise and under deliver
Didnt over promise and under deliver, if anything they did the opposite. Would 100% recommended to anyone who can't get anywhere with their own GP. Phone consultation same day, 3 hours after I made my initial phone call. Got a prescription sent via email 10 minutes after call ended, then received a follow up appointment from my own GP.
When you have children, this sort of action is so refreshing to have/
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Jon. We are very pleased to hear the service supported you so quickly and effectively. It is wonderful to know the consultation, prescription and follow up all worked smoothly for you. We truly appreciate your recommendation.
Excellent service
Excellent service, used a few times now and can get an appointment within hours, the Dr’s I’ve spoken to have been excellent and always sorted the issues I’ve had
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Lee. We are delighted the service has been consistently helpful and that you have been able to get appointments within hours. It is great to know the doctors you spoke with were able to resolve your concerns.
Easy to book and good value
Easy to book and good value
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, David. We are pleased you found the service easy to book and good value.
Really valuable and accessible service
Whilst it doesn't replace NHS services for us, the HealthHero online GP is really useful for getting more in-depth information and advice than can be provided by the NHS, especially out of hours when our regular GP is not available. For adults the service is days or weeks faster than an NHS GP in some instances, and for our toddler it gives continuity of service while our NHS GP is closed.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Lucy. We are glad the service has been valuable for both you and your family, especially when you need timely advice outside regular hours. It is great to hear it provides helpful support alongside your NHS care.
A great service whilst abroad
Excellent service just when I needed it, 3,000 miles from home
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Barrie. We are delighted the service was able to support you when you were far from home.
Quick and easy
Quick and easy, will certainly use again in future. Especially when out of normal hours for emergencies.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Josh. We are pleased you found the service quick and easy, and it is great to know you would use it again, especially for urgent needs outside normal hours.
Very helpful and understanding
Very helpful and understanding
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your review. We are glad to hear you found the service helpful and understanding.
Fast good and convenient so I will…
Fast good and convenient so I will repeat again
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are pleased you found the service fast, good and convenient, and it is great to hear you would use it again.
Great for appointments
Makes appointment booking so much easier! Quick, easy to use, queries about health issues resolved quickly.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you. We are glad the service made booking an appointment easier and that your queries were resolved quickly. We appreciate your review.
I’ve used these a few times as I simply…
I’ve used these a few times as I simply can’t get an appointment with my GP. They’re superb!
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Travis. We are delighted the service has supported you when you could not get an appointment with your GP. It is great to hear you have found it superb.
Antwort von HealthHero
Thank you, Agnieszka. We are pleased to hear you found the GP24 service helpful.
Excellent fast service
Excellent fast service. Empathetic doctor who totally understood my condition. Fast provision of prescription. Very impressed
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Carrie. We are very glad the service was fast and that the doctor was empathetic and understanding of your condition. It is great to know your prescription was provided quickly.
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