HDpiano Bewertungen 331

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The piano teachers are fantastic, and the lessons are very easy to follow. I love the wide selection of songs available. I was able to learn Porz Goret by Yann Tiersen in just 7 days, practicing about... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Really amazing functionality! So many different ways to learn! As someone who plays piano by ear but never learned how to read music very well, this has been amazing for training my ear to hear the mo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Stephanie reached out to me personally about making an attempt, barring any licensing issues, to increase the platform’s selection of R&B /soul music tutorials. I found her sincerity and commit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a issue with cancellation and that it still booked even though it cancelled but the customer service is top notch, was able to fix the issue and get a refund issued on the same day.

Unternehmensdetails

  1. Musikgeschäft
  2. Hobbygeschäft

Vom Unternehmen geschrieben

HDpiano proudly serves the most-watched piano tutorials online. Boasting over 1.5 million YouTube subscribers, many of whom pay for a premium subscription, HDpiano shows you how to play your favorite songs on piano - FAST and without any prior experience. Impress yourself today!


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

331 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Colouring incoming notes

Great concept and good implementation with some room for improvement. For non-pianists like me (I am a singer/guitar player) would be helpful to display the incoming notes not only with sings (like E#) but also with different colors (e.g. black piano keys with black/darker colors).

18. November 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

We’re glad to hear you’re enjoying the concept and the teaching style, and thank you for sharing your suggestion! We’re always working to make HDpiano as intuitive as possible for learners of all backgrounds.

Wishing you lots of fun on your piano journey!

Bewertet mit 5 von 5 Sternen

Absolutely an amazing app

Absolutely an amazing app! I've learned to play so many of my favourite songs with this app! Can't praise it more

9. Oktober 2025
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Antwort von HDpiano

Thanks so much for the kind words! We’re really glad you’re enjoying HDpiano and we appreciate you taking the time to leave a review. Happy playing!

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful

6. Oktober 2025
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Antwort von HDpiano

We’re really glad to hear you’re finding HDpiano helpful!

Bewertet mit 1 von 5 Sternen

I never set auto renew on anything

I never set auto renew on anything. Cancelled within days of autonew but still charged. Haven't used the service for a very long time that they can see. Should be criminal. They don't follow their own 30 day refund policy. They tell you to ask the payment processor. The payment processor tell you to ask hdpiano. Subscription services are under continued scrutiny but this is the worst I've seen. So even though the right thing to do is refund they won't because they don't have to. That is the image you want for your company. congratulations!

11. November 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

I'm really sorry about how things ended Jason. We can see you are very upset. All of our plans are recurring subscriptions, and we definitely call that out during sign-up, checkout, and order confirmation. I'm sorry you missed that. And our 30-day moneyback guarantee only applies to your first 30 days using our service, not for any renewal payments (also called out in our terms). Again, I'm really sorry that the annual renewal surprised you and that it falls outside of our 30-day moneyback guarantee, but we are indeed following our own refund policy. If there is anything we can do to help you get the most out of our service during your remaining subscription term, please let us know. We are confident that if you used our tutorials to learn at least a song or two, your feelings could change. Wishing you the best.

Bewertet mit 4 von 5 Sternen

Hi as i loking its looks all good but i…

Hi as i loking its looks all good but i want to test free premium for 24 hours for test to we can see if is that actually worth our money so i really wana see to you gona add that function and mybe is batter if you make your own mobile/pc app for any divice ☺

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

Hi Opulenze, I’m happy to hear your feedback. As a matter of fact, we are in the process of launching a 7-day free trial; exactly as you’ve requested. Please check back in week and you’ll be able to try out the full functionality of the site on a free trial. Would that earn your 5-star review I hope? Good luck with your piano playing! 🙏🏻💯

Bewertet mit 1 von 5 Sternen

Understood annual subscription would be…

Understood annual subscription would be $97. No warning of impending charge. $197 charged. Not worth $197 annually. MAKE SURE YOU CALENDAR subscription renewal date so you can cancel if you’re not using its limited ability to teach you their arrangement of only certain songs.

7. September 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

Thanks for your feedback. I’m sorry for any frustration this caused. We’ve since resolved this directly via email, including cancelling your subscription and issuing a full refund so there will be no future charges. I appreciate you giving us the chance to make it right.

Bewertet mit 5 von 5 Sternen

HD piano have got me out of so many…

HD piano have got me out of so many difficult situations as a keyboard player in a band. Excellent tutorials of which you can take on exactly as taught or edit to your needs. Will always subscribe.

1. September 2025
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Antwort von HDpiano

Thanks so much for your kind words! We’re thrilled to hear that HDpiano has been a reliable go-to for you! We appreciate your continued support and look forward to bringing you even more lessons to enjoy!

Bewertet mit 4 von 5 Sternen

Issues logging in but really easy to use

It would be great if i could access my account. On average it takes half an hour at least to get in, and often i cant get in at all. Sadly the only way to cancel is to login. Its a shame because once in its really good.

Update, HDpiano picked up my message quickly and resolved promptly . Really easy to learn songs

29. August 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

I’m really sorry to hear about the login trouble you experienced. I believe we’ve since been in touch directly and set you up with new login credentials so you can access your account, and I’m happy to share that the magic link issue has now been fixed.

I hope this has made your experience smoother and more enjoyable, but if you ever run into any other issues, please feel free to reach out and I’ll be happy to help right away!

Best,
Lavender – HDpiano Customer Support

Bewertet mit 5 von 5 Sternen

Absolutely Love It

I love HD piano, it’s made my piano learning experience so much better with a wide range of songs and really easy to follow tutorials, even for complicated songs. I wouldn’t usually bother to leave feedback for a positive experience but I love the app so here it is. My only disappointment is that they don’t do requests for songs and I really want an Avicii-Sunset Jesus tutorial, maybe one day 😁.

8. Dezember 2024
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Antwort von HDpiano

Thanks so much for the love! We’re thrilled HDpiano is making your learning smoother, even on the tricky songs.

We do track every suggestion, but releases depend on licensing and scheduling. I’ve added Avicii – “Sunset Jesus” to our internal request list so it’s on the team’s radar. No promises on timing, but we genuinely use this input to guide future picks.

Thanks again for the awesome review and for helping shape the library!

Bewertet mit 5 von 5 Sternen

THE go-to place to learn the piano!

As someone who has never been taught piano, this website is truly amazing and I highly recommend it. I am now able to play different songs - thanks to the pace of the tutorials, and how they are clearly explained.

Customer support team are also amazing. I've used HD Piano previously for a year and then I sold my keyboard as I was moving out. At the time, my subscription auto renewed and the team were kind enough to refund me as I didn't have plans to continue. Now, I'm back at it again and I'm more excited than before!

17. August 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

Thank you so much for your kind words, and welcome back! We’re so glad to have you with us again and can’t wait to see where your piano journey takes you.

Bewertet mit 5 von 5 Sternen

Wonderful platform and customer service!

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

Thank you so much for the kind words! We’re thrilled to hear you’re enjoying both the platform and our support. Your feedback keeps us motivated to keep improving and adding more great content for you!

Bewertet mit 4 von 5 Sternen

Good site to jump right in and learn piano!

Good site to jump right in and learn songs on the piano. No nonsense approach, the keys to play are right in front of you! You can pick up the timing just by listening. The loop feature is useful. Reading music isn't required, which is nice.

7. August 2025
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Antwort von HDpiano

Thanks so much for your review! We love hearing that you’ve been able to dive straight into playing and focus on making music right away. Our goal is to make learning songs as accessible and enjoyable as possible. Happy playing!

Bewertet mit 4 von 5 Sternen

Wat ik heel goed vind is dat ze ook wel…

Wat ik heel goed vind is dat ze ook wel wat uitleg en tips geven. Veel keuze, er mag wel wat meer melodie songs in. Maar wel al een vd betere die ik al geprobeerd heb.

7. August 2025
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Antwort von HDpiano

Wat fijn om te horen dat je onze uitleg en tips waardeert, en dat je HDpiano als één van de betere platforms ervaart. We nemen je feedback over melodie-gebaseerde songs zeker mee. Dank je wel voor de suggestie!

Bewertet mit 5 von 5 Sternen

Good customer service

Be patient with their customer service. They will correct glitches.

3. August 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

We're sorry for any confusion or frustration you’ve experienced with your subscription. We take concerns like this very seriously and want to make sure everything is resolved for you.

Unfortunately, we don’t have your contact details from this review, so we can’t confirm your account to look into it directly. If you can email us at info@hdpiano.com with your subscription email address, I’ll be able to check your account right away and make sure everything is properly cancelled and refunded.

Thank you for your patience, we look forward to hearing from you so we can get this sorted quickly.

Bewertet mit 5 von 5 Sternen

Simply the Best.

Hi all, been with HDpiano for some years after trying close to every other piano platform out there. And at the end of the day, I keep coming back. So, why one may think?. Well, it seems there are now even more Great teachers that make you feel as if they're in your piano space with you at home from when I started years ago, put it together a platform that has 4 speed settings and a loop feature. Plus, if you have a question, you have your answer the next day to carry on finishing the song you're working on. Not that's it's work it's Fun. Thanks, Guys. My best Scott.

15. Juli 2025
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Antwort von HDpiano

Thanks so much for sticking with us, Scott! Our team works hard to make learning fun, supportive, and intuitive. Happy playing!

Bewertet mit 5 von 5 Sternen

I’m learning Writings on the wall by…

I’m learning Writings on the wall by Sam Smith. I really like the way Dan teaches the lesson. Always glad to find a song that I enjoy with Dan teaching that song.

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von HDpiano

We’re glad you’re enjoying the lesson! Dan will be happy to hear it! Happy playing! 🎹

Bewertet mit 5 von 5 Sternen

This is a fantastic resource for…

This is a fantastic resource for pianists of all experience levels. I have been a registered user for years and depend on their service when working on new songs with my band.

1. Juli 2025
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Antwort von HDpiano

Thanks so much for the kind words! We’re honored to be part of your musical journey! Happy playing! 🎹

Bewertet mit 5 von 5 Sternen

Learning efficiently

Learning efficiently. Good choice of music.
Good structure first, second part. Refrain etc.

19. Juni 2025
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Antwort von HDpiano

Thanks so much for your review! We’re thrilled to hear that you’re enjoying the structure and song choices! Learning efficiently is what we’re all about. Keep up the great work and happy playing!

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