Had a great experience at the Sutton Coldfield store today. All the staff were friendly and welcoming. Made several purchases and they even price matched on two items. The staff in kitchen electr... Mehr ansehen
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Unit 14-20 The Parade, Gracechurch Shopping Centre, The Parade, B72 1PD Sutton Coldfield, Birmingham, GB
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Had a great experience at the Sutton Coldfield store today. All the staff were friendly and welcoming. Made several purchases and they even price matched on two items. The staff in kitchen electr... Mehr ansehen
Unternehmen hat geantwortet
Conor at Harvey Normans Sutton Coldfield branch was super helpful and informative. He helped us over the weekend make our choice when buying our bed. He gave us great advice and was really friendly.... Mehr ansehen
Unternehmen hat geantwortet
Tanyum and Dillon were so helpful when my wife decided to update her iPhone and iPad. Good price and excellent service- I would recommend. Tracey was particularly helpful when we decided to replace... Mehr ansehen
Unternehmen hat geantwortet
Very quiet when we went in, went to look at sofas a man who I presume was the manager wearing a white shirt was walking about but didn’t approach us , we sat on a few sofas and left. I fully appre... Mehr ansehen
Unternehmen hat geantwortet
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit 14-20 The Parade, Gracechurch Shopping Centre, The Parade, B72 1PD, Sutton Coldfield, Birmingham, Vereinigtes Königreich
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We found Conor very helpful and knowledgeable when we were looking for a new bed.
Had a great experience at the Sutton Coldfield store today. All the staff were friendly and welcoming.
Made several purchases and they even price matched on two items.
The staff in kitchen electrical need a shout out for their help and assistance.
Will definitely be returning.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Conor at Harvey Normans Sutton Coldfield branch was super helpful and informative. He helped us over the weekend make our choice when buying our bed. He gave us great advice and was really friendly. Would definitely go back in the future.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
We were about to buy new washing machine, tumble drier and dishwasher. Normally this would have been an internet purchase, but with the huge choices/ price span available, thought we'd take asvantage of the new Sutton Coldfield HN store so we could touch and open doors on the products!
Steve was our salesguy and wasvery knowledgable on the various manufacturers, checked stock (we needed the washer quickly). We had a couple of chouces and went away to think it through over a coffee and check internet prices.
We decided that buying from a local store was worth the slightly higher price than internet sourced, placed the order Saturday afternoom, took deluvery Monday morning, with all old equipment removed, new equipment installed, tested and all waste removed.
The install crew were first class and eveeything was done in an hour.
Long review I know but key take aeays- there's nothing like seeing what you're buying- technical help/ advice is very worthwhile/ paying a bit more for great service is worth it.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Tanyum and Dillon were so helpful when my wife decided to update her iPhone and iPad. Good price and excellent service- I would recommend.
Tracey was particularly helpful when we decided to replace our bed and mattress. Knowledgeable and friendly service- I would recommend.
Thank you to all of the above staff.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
We have all done it before...A trip to Harvey Norman to look for new suitcases, and I purchased a new Vacuum Cleaner!
The store is relatively new to Sutton Coldfield, but I recommend you all visit. Spacious, clean and welcoming. Top marks to Louise Terrett who was on electricals, and gave me the sad news that they do not sell suitcases! However, she was stood next to a well known vacuum that I had been researching for months, and as a "Display Model" was duly reduced. After a demonstration and after many questions, I paid for they vacuum. Louise was a breath of fresh air. Helpful, professional, honest, and had a sense of humour, even helping to pack the vacuum and transport it to my car. Nothing was too much trouble. She is a credit to Harvey Norman and I absolutely recommend a trip to the store, and seek out Louise. She is what Customer Service is all about! Priceless.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Very professional service and knowledgeable staff. Would definitely recommend the store.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Steve at the Sutton Coldfield store was so helpful! We needed our new tv delivered the same day and he made it happen. Great customer service!

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Good and wide selection of products. Staff were friendly, knowledgeable and helpful. Mohammed assisted me and gave an excellent level of service.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
I spoke to Michelle she was really friendly & knowledgeable on the tumble dry & ac unit I was in in would highly recommend

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Very quiet when we went in, went to look at sofas a man who I presume was the manager wearing a white shirt was walking about but didn’t approach us , we sat on a few sofas and left.
I fully appreciate a store not being pushy but a hello or good afternoon would have made us feel welcome. Perhaps someone at the entrances to greet people when so quiet ,Just the small touches.
There were people also sat on a desk next to the beds just chatting again no smile or hello when we headed that way.
We left and purchased elsewhere.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Thomas helped us choose a mobile phone. Very helpful and patient

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Great help and advice from Tom

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
went in to buy a laptop for uni. JASPREET was very helpful and reminded me about the 10% discount for students they had this weekend. wasn’t pushy at all and even gave us a freebie :-)
do recommend JASPREET 👏

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Conor was excellent, very patient and listening, presented with solutions to our issues. He did not pressurise us. Used his own experience and came across as genuine.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Hassan was absolutely fantastic in ensuring we got our new sofa promptly, and was very helpful when we had concerns about some damage and replaced the sofa quickly. An outstanding manager who has ensured we’ll shop here again!

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Great service from Hamza at Gracechurch today. I needed several electrical items for my small business. He listened to my needs and was able to offer several suitable options for each item I was seeking. Prices were competitive and accompanying services were explained clearly. A very happy customer.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Excellent service yesterday at Harvey Norman. I was assisted by Ellie, she was a lovely friendly, pleasant young lady. Would definitely shop here again.

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
Helpful & knowledgeable staff huge selection of electrical items with collection bay in adjacent gracechurch car park .

Antwort von Harvey Norman United Kingdom - Harvey Norman Gracechurch
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