Complete and utter rubbish. Stopped working, started working , stopped working and so on. The information provided was hopelessly inaccurate even the time ? Hardhats customer service is non existent a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
i wasnt expecting much at this price but they surprised me. I must say the watch is like all their advertising its tough, does a bunch of tech and health things and looks really good. speaker louder t... Mehr ansehen
Unternehmen hat geantwortet
This watch isnt as it seems. It is not unbreakable or durable. In 18 months the strap broke and then it completely just stopped working. When I contacted customer service they offered me a discount th... Mehr ansehen
Unternehmen hat geantwortet
this watch has copped rain mud and getting smashed around screen easy to read outside and strap finally fits properly im a firey been using it at work every day. Gps works unreal when im out walking p... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
465 Bewertungen
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Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Scammers and liars
stay clear of this company as they have little to none customer care. Watch went wrong within a week and I’ve been emailing and messaging. No one’s helping and they don’t really care. Do not buy this product you will be let down.
I will find every site, every platform and every social media post that I can write a review on. I’m gonna ensure no one else loses their money like I have. Stay clear.
Just so you know after johnnys response I tried emailing. Guess what your email is full probably from complaints. If you guys don’t call me I am going to continue writing reviews so everyone knows what I’m dealing with. You are a scam selling inferior products with the worst customer service I have ever dealt with. I’d suggest you phone me to resolve this issue. Stop wasting my time.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Richard,
I’m sorry to read this and I want to clarify what’s happened here, as it doesn’t line up with our records.
Can you please confirm whether you are Richard Davis with order #143702? If so, we have been responding to your emails and have already organised a replacement watch, which is currently on its way to you.
If this review relates to a different order, or if there’s been any confusion, please email us directly at support@hardhatwatches.com
and ask for Johnny, and I’ll personally look into it straight away.
We take customer care seriously and are always happy to resolve issues when given the opportunity.
— Johnny, Hard Hat Watches
Antwort von Hardhatwatches
Thanks for the review — really glad to hear you’re happy with both the service and the product so far.
— Johnny
Great watch very hard wearing no info…
Great watch very hard wearing no info to reply to text
10. Dezember 2025
Antwort von Hardhatwatches
Thanks for the feedback, Janet — great to hear the watch is holding up well.
If you ever need help with messaging or settings, feel free to reach out to us anytime.
— Johnny
Bought as a present for my Son as his…
Bought as a present for my Son as his good watch was getting damaged at work. He is very happy with it and says it does everything it says it would. Thank you
9. Dezember 2025
Antwort von Hardhatwatches
Thanks so much for taking the time to leave this review, Jacqueline.
Really glad to hear your son is happy with the watch and that it’s doing exactly what he needs it to at work.
— Johnny
Still waiting after 2 weeks…
Have been waiting 2 weeks on a replacement watch for one that was purchased as a xmas gift and died after 2 days. Keep getting the same email regards tracking link which shows the replacement watch sitting in a Brisbane courier warehouse. I am now going to buy another brand watch - never again will I buy a Hard Hat watch - after a dozen emails I am over it.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Wendy,
I completely understand how frustrating this would be, especially after already having the original watch fail so quickly.
If the tracking is showing it sitting in a Brisbane courier facility for two weeks, that’s something that needs to be escalated properly — not just repeated with the same tracking link.
Please email our support team and put “FAO Johnny – Wendy Review” in the subject line so it comes directly to me. I will personally contact the courier and get a clear answer on what’s going on and make sure this is resolved properly for you.
Johnny
Hard Hat Watches Australia
Lasted 3 weeks
Lasted 3 weeks. The screen is stuffed. I have the screen protector and woke up to the screen glitched out. Even if I did whack it on a door frame or something this was advertised as a tough watch?
Unfortunately after doing some research this is just a middle man company reselling cheap watches from china, and they claim the watches are priced at just $14 on their customs declaration.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Bronte,
I’ve reviewed your order and can see that we’ve already sent out a replacement unit to you.
If you’re still experiencing issues or have concerns about the replacement, please email us and put “FAO Johnny – Bronte Review” in the subject line so it comes directly to me.
We stand behind our products and our support process, and I’m more than happy to personally review any ongoing concerns.
Johnny
Hard Hat Watches Australia
Purchased a watch for Christmas
Purchased a watch for Christmas. Lasted 1 week. The power button is faulty, watch keeps wanting to reset, loses Bluetooth connection constantly. Never buy again.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Gavin,
If your watch developed a faulty power button within a week, that’s definitely not acceptable.
Please email us and put “FAO Johnny – Gavin Review” in the subject line so I can personally look into your order and make sure this is resolved properly.
Johnny
Hard Hat Watches Australia
Very poor watch
Very poor watch
Had a foreman and an very dissatisfied
The watch has limited information
You can’t add apps
The bands swell up and the pin holding it to the watch always pulls out
The protective cover doesn’t hold up in a work situation cracks way to easily (which is I why I tried this watch )
Warranty’s don’t hold up and they will blame it on a manufacturer fault and not honour the warranty
They’ll find every excuse under the sun to get out of replacing it under warranty
DO NOT BUY IT
you’ll waste your money
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Lee,
I’m sorry to hear you’ve had such a negative experience.
If you feel your warranty claim wasn’t handled fairly, I genuinely want to review that personally. We don’t look for excuses to deny legitimate faults, and I’d like the opportunity to reassess your case.
Please email us and put “FAO Johnny – Lee Review” in the subject line so it comes directly to me.
Johnny
Hard Hat Watches Australia
Absolutely love the watch
Absolutely love the watch the only problem was how long it took to be delivered would have been 5 stars if delivered in the time stated took 3 days longer than expected.
14. Dezember 2025
Antwort von Hardhatwatches
Hi Mark,
Thanks so much for the kind words — I’m really glad you love the watch. I do apologise for the delivery taking longer than expected, and I appreciate your patience.
Thanks again for the feedback and support.
— Johnny, Hard Hat Watches
Took ages to arrive and as I put it on…
Took ages to arrive and as I put it on it fell apart.
19. September 2025
Antwort von Hardhatwatches
Hi Glen,
I’m very sorry to hear this — a product falling apart as soon as it’s put on is clearly not acceptable.
I’ve sent you a personal email so we can resolve this directly and get this sorted for you as quickly as possible.
— Johnny, Hard Hat Watches
Watch looks great
Watch looks great, but it's only lasted 9 days. I'm trying to contact hard hat via their customer support link to no avail. Where's Johnny?? My girlfriend was so pleased with her present for me. 😔
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Stephen,
I’m really sorry to hear this — especially as it was a gift and something your partner was excited to give you.
I’m here and happy to help. Please email support@hardhatwatches.com
and ask for Johnny, and I’ll personally handle this for you. We’ll make sure you’re looked after.
— Johnny, Hard Hat Watches
Wouldn’t buy again
Wouldn’t buy again
App is Chinese and the watch is Chinese, may aswell buy one off of SHEIN for a fiver not good quality.
They also make it impossible to return item and charge you for multiple things that should be free
10. Dezember 2025
Antwort von Hardhatwatches
Hi Sarah,
I’m really sorry to hear about your experience and understand why you’d feel disappointed. That’s not the experience we want anyone to have with our products or support process.
I’d really appreciate the chance to speak with you directly and see how we can help resolve this properly. I have emailed you personally.
Thanks for your honest feedback.
— Johnny, Hard Hat Watches
Waste of money DO NOT BUY
I ordered the BOGOF deal buy 1 get 1 free i received them today as I could give one to my brother and to my surprise one of the watches would not turn on straight out of the box and would NOT charge up at all and the other watch the strap had completely broke this is extremely disappointing and a waste of money just be mindful if you are wanting to return the product there is a administration fee of up $24.99 so you won't get the full refund beware of the company and do not fall the advertised lies like i did.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Ben,
I’m genuinely sorry to hear about this — receiving a faulty watch out of the box and another with a broken strap is incredibly frustrating, especially when it’s meant to be a gift.
This is not acceptable, and I’d like the opportunity to make this right for you. Please email support@hardhatwatches.com
and ask for Johnny, and I’ll personally review your order and sort out a proper resolution.
Thanks for bringing this to our attention.
— Johnny, Hard Hat Watches
Antwort von Hardhatwatches
Thanks for the great feedback, Ciaran — glad you’re enjoying the battery life!
— Johnny
Excellent watch at a great price
Excellent watch at a great price. Hubby very pleased with his Christmas gift!!
10. Dezember 2025
Antwort von Hardhatwatches
Thanks so much, Julie! Really happy to hear your husband loved his Christmas gift 🎄
— Johnny
Antwort von Hardhatwatches
Appreciate the review, Roderick — glad everything arrived as expected.
— Johnny
Son was very happy with this watch for…
Son was very happy with this watch for his birthday present!
9. Dezember 2025
Antwort von Hardhatwatches
That’s great to hear, Jasmin — happy birthday to your son 🎉
— Johnny
Terrible watch
Terrible watch
Screen is broken after 2 wears at work
Been in my drawer for last 12 months with my other watches and gone to put it back on today and noticed a hair line crack right across the screen
So much for being almost indestructable.
Wouldnt recommend for work unless your in an office
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Tony,
I’m really sorry to hear about this — especially given the watch is marketed for work use. A screen cracking after limited wear or while stored is absolutely not the experience we want customers to have.
I’d really like to look into this properly for you and see how we can help resolve it. Please email us at support@hardhatwatches.com
and ask for Johnny, and I’ll handle this personally.
Thanks for taking the time to leave your feedback — it’s important we hear this.
— Johnny, Hard Hat Watches
Piece of crap watch
Piece of crap watch. Lasted less than 2 weeks, before the screen started buzzing after showering with it on. Don’t waste your money on this ‘Aussie Made’ watch.
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi James,
If the screen started malfunctioning after light water exposure within two weeks, that’s something I’d absolutely like to review personally.
Please email us and put “FAO Johnny – James Review” in the subject line so I can look into your order and see what resolution is appropriate.
Johnny
Hard Hat Watches Australia
Brought for my son for Xmas he was …
Brought for my son for Xmas he was very happy .⁰
5. Dezember 2025
Antwort von Hardhatwatches
Thanks Tracey — really glad your son was happy with his Christmas present!
— Johnny
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