Nice bike. One reason I purchased this was because of the hydraulic brakes. Another reason was because I thought it came with an 18Ah battery. Unfortunately it doesn't. To be fair, in one spot on the... Mehr ansehen
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Das sagen Bewerter
Its been 2 months and recently the top battery won't turn on or charge..no lights in the meter. OVERALL The experience has been good.. However the 1st week the chain fell off a dozen times until it br... Mehr ansehen
Unternehmen hat geantwortet
Horrible communication, prolonged warranty runaround, and defective hardware "I started getting an error code in February, and the bike wouldn't charge. I even bought new chargers, but that didn't... Mehr ansehen
Unternehmen hat geantwortet
I loved my brake calipers i was able to replace once caliper and had to swap out the pads on my old caliper which im certain needs replacing but the cable end cap refuses to release itself so alas.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Kontaktinformationen
802 Echelon Ct, City of Industry, CA , 91744, CA, Vereinigte Staaten
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Terrible Customer Service
We bought the G300Pro for our son and gave it to him for Christmas. He rode around on it that day and then when he went to charge the battery, the charger would not work. Completely dead. I have tried to call the customer service number and then was directed to go online because it would be under warranty. So, I emailed right away and was responded to at 3AM that we'd need to do a video to show proof it was in fact not working. But we had to have a multimeter to measure the charger's output voltage!? Which, luckily we have someone that helped us with this, since we didn't just have that lying around our home, and we recorded the proof and sent them the video. We THEN got another email saying that wasn't sufficient enough per their 'engineers' that the setting was incorrect. I ended up buying another charger because the delayed responses and hoops they insist you jump through for an $80 charger are absolutely ridiculous. I would NEVER buy from them again because of the terrible customer service experience!!

Antwort von Happyrunsports
Very satisfied with Happy Run
The bikes arrived 5 days after I ordered it just like Happy Run said it would and as soon as I opened the box I was very impressed by how well it was packaged. The bikes were easy to assemble and the quality of the bike overall I'm very impressed by from how well it's built to how comfortable it is to ride. I've had other e bikes such as Rad power bikes that were very disappointing. The Happy Run bikes are everything I was looking for and I can honestly say I'm happy to be a Happy Run cutomer.
My product came quickly
My product came quickly, it was packaged well, and it was very easy to assemble. In addition, the bike is very cool and fun to ride.
Whatever negative stuff you've heard…
Whatever negative stuff you've heard about happy run its just not true. I had a small problem with a defective part and they sent me a new one in two days. It will be here tuesday.. less then a week from my original email to them. The bike is more then I hoped and the service is great. I love my g100 pro and I think im going to get a g300 next.
I purchased the Tank G300 Pro.
I purchased the Tank G300 Pro.
It arrived in just a few days and was fairly simple to assemble.
The only issue I noticed was: the wheels need to be trued.
Other than that, it is everything I was hoping for and then some.
I would recommend this product.
I had a great experience with happyrun…
I had a great experience with happyrun and I love the quality of everything i got it's all top tier quality my g300 pro is amazing I got the phone mount and lock and mirrors and they are all good quality products
I purchased a G70 Ebike
I purchased a G70 Ebike. The power controller failed after about 2 miles. They sent me a replacement that appeared used, after install I rode it another 2-3 miles and the rear wheel hub motor failed. I contacted the company only to be told it was out of warranty. The manual that came with the bike shows one year on all components. They tell me the hub motors are only covered for 6 months, the problem is, I had a motor failure after only 4 months of ownership. I tried to explain to them that fact and they insist I purchased the bike in October of 2025 and reported to them the motor failed in January of 2026. They claim that I bought the bike in August of 2025. I checked on THEIR own website for my purchase and tracking, and it shows I paid in October of 2025. POOR customer service. I would not buy from them

Antwort von Happyrunsports
Buy a better bike with a better company that stands behind their product
I bought this scooter for my son, which we spent about $2400, first the handlebar is broken half just with riding on the street( then the rear spring snapped, then the brake light fell apart, and now I’m dealing with a controller problem because of the brake light, a company really did nothing other than repeated recommendations, no warranty, part replacements, no credits, no expedited shipping to try to get my son back on his bike, no consideration from this company. I’m very disappointed.

Antwort von Happyrunsports
We love our happy run g300 pro
We love our happy run g300 pro. I got it home and unboxed, put together, couldn't stop riding. The only problem I have is I should have bought the combo. Happy run can you cut me a deal. My wife who has never rode an electric bike loved it so much, is ready to order another one.
Awesome bike
Had an issue with shipping, customer service was on top of it. Turned out to be a non issue. Delivery was even early. Bike is awesome. We are very happy with it. My son has done alot of research on e dirt bikes and this was definately the right choice. 10/10 Highly recommend!
Awesome I’ve went 1600 miles and I…
Awesome I’ve went 1600 miles and I still have had no issues. The bike are well worth the money. Thank u happyrun
HappyRUN RIP OFF
My home flooded; I was in a nearly fatal car accident. I showed these people proof and offered more proof. They said with a 20% restocking fee, we will refund you, send you a return label, and send the bike back, which was unopened.
I mentioned the things that happened to me because that is what prevented me from returning my son's bike (he got another) prior to 14 days. The package came all mangled and just looked like it was not a good fit, then I looked at all the issues people are having.
Didn't feel good about it. Long story short, all the things that happened to people with battery issues, refunds, and runarounds are all the same. It's a playbook. I'm filing a lawsuit and asking to certify it as a class. They can see the same issues over and over. The sun does not shine on companies like this for too long.
Support Has Been Great!
I bought my son the G300 pro from a 3rd party (electricrideco) but even then they have been great about providing support. My son broke a part when he crashed it. I emailed HappyRun directly to ask where I could buy this part, and they immediately shipped one out to me, no charge. I also emailed them a couple times to ask questions and they responded quickly.
My first few days experience.
It was great, it was a perfect transition over from a 10 year small bike that didn't fit me. I had it for little under a week and it feels and rides smoothly. Though I have already crash, it hold up well. Be careful with wet dirt pebbles.
Thanks for the product. Now I can get to collage and home at my own time faster.
Extremely FUN
I did a lot of research before purchasing the happyrun G300 and I have NOT been disappointed the bike came packed well no scratches no dens. Putting it together was easy for me. I have been riding bike there are NO problems it is Extremely FUN
I had the best ordering experience with G100 tank
I had the best ordering experience with HappyRun. Shipping was extremely fast and although the box was a little damaged the bike itself was packaged extremely well and there was no damage to the product. The only thing I would recommend to the company is to add some type of regen to possibly extend the range of the product. I ordered the G100 tank and it is great and not hard to pedal if you run out of battery power so that is where I think the regeneration would absolutely improve this product.
Terrible company to deal with. DO NOT PURCHASE ANYTHING FROM THEM!!!
Terrible company to deal with.
I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!
So far everything has been great
So far everything has been great. A few little issues out of the box but nothing Happyrun wasn't able to help fix at no cost.
I value the customer service that I've…
I value the customer service that I've been receiving from happy run. They're very diligent and responding and helping out when there's a problem.But there is one thing I'll have to say is a lot of the accessories are a little pricey🤔
Horrible Customer Service and half ass products.
I bought my wife a brand new G50 tank e bike from this company and I am disgusted by how we were treated. Bike showed up, we assembled it and nothing worked. Took it to an E bike repair shop to get it fixed and they couldn't figure it out. We then called HappyRun customer service and they were nice at first then they told me they would replace it if we paid the shipping that was almost as much as buying a new e bike. They failed to ever send me the shipping info so it never got replaced or resolved. I have reached out to them numerous times and have been ignored. Take your time and money somewhere else. Chinese garbage products.
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