Happyrunsports Bewertungen 

174
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Nice bike. One reason I purchased this was because of the hydraulic brakes. Another reason was because I thought it came with an 18Ah battery. Unfortunately it doesn't. To be fair, in one spot on the... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Its been 2 months and recently the top battery won't turn on or charge..no lights in the meter. OVERALL The experience has been good.. However the 1st week the chain fell off a dozen times until it br... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Horrible communication, prolonged warranty runaround, and defective hardware ​"I started getting an error code in February, and the bike wouldn't charge. I even bought new chargers, but that didn't... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I loved my brake calipers i was able to replace once caliper and had to swap out the pads on my old caliper which im certain needs replacing but the cable end cap refuses to release itself so alas.... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Elektromotoren

Vom Unternehmen geschrieben

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

174 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(174)

137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Customer Service

Happyrun gave me a quick response and solution. They wanted to make sure I was satisfied with their product.

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Epic Customer service

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.

20. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I purchased a full warranty and now…

I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

1. April 2026
Bewertung ohne vorherige Einladung
Happyrunsports-Logo

Antwort von Happyrunsports

Hi Ben,

We sincerely apologize for the frustration and disappointment this situation has caused. After reviewing your case, we have confirmed with the insurance company that your rear brake and rear shock absorber are eligible for coverage, and we will arrange for replacement parts to be sent to you.

We are truly sorry for any confusion or inconvenience you experienced with the warranty process and appreciate your patience as we work to resolve this. Our team remains committed to supporting you and ensuring your bike is fully functional as soon as possible.

Thank you for giving us the opportunity to make this right.

Best regards,
HappyRun Customer Service Team

Bewertet mit 5 von 5 Sternen

The motor on my g100 started making a…

The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apologized for the issue and asked for my shipping address. Customer service notified me of my replacement motor would he sent to my address. I was happy with there promt service and solution. Good job and keep up the great work 👍

25. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had an issue with the battery not…

Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This e-Bike has been the best…

This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed and frustrated with this defective happyrun G70 Bike

**Disappointed and Frustrated with This Defective Bike**

I really wanted to love this bike, but after receiving it, I’m extremely disappointed. The bike arrived with multiple obvious defects that should have never left the factory.

Visually, the problems are impossible to ignore. The frame has several poorly welded joints — the welds look sloppy, uneven, and rushed. Some areas show excessive weld material buildup, while others have gaps and weak-looking connections. The welding job overall is terrible; it looks like it was done by someone in a hurry with no quality control. I’m genuinely concerned about the structural integrity and long-term safety of riding this bike.

Beyond the welds, I found bent parts, misaligned components, and scratches/dents in multiple places right out of the box. Nothing about this bike feels solid or well-built. Every time I look at it, the defects jump out — it’s not something you can easily overlook.

When I reached out to the support team for help with these issues, I was completely denied assistance. They offered no solutions, no replacement parts, and no real support whatsoever. It felt like they just wanted to wash their hands of the problem once the bike was sold.

I expected a functional, well-constructed bike for the money I paid, not a defective product with subpar welding and zero customer support when problems arose. This has been a very frustrating experience, and I cannot recommend this bike or this company to anyone.

16. August 2025
Bewertung ohne vorherige Einladung
Happyrunsports-Logo

Antwort von Happyrunsports

Hello customer,

Thank you for sharing your feedback. We are very sorry to hear about your experience and any inconvenience it may have caused you.

We take every customer's concerns seriously and are committed to resolving issues in a timely and fair manner. If at any time you feel that your concerns have not been adequately addressed, we sincerely apologize.

If you still have unresolved issues or believe certain matters have been handled improperly, we invite you to contact us directly via email service@happyrunsports.com.Our team is always ready to assist you and will do our utmost to ensure your concerns are thoroughly reviewed and properly addressed.

We value every customer, and your satisfaction is of the utmost importance to us. We hope to have the opportunity to resolve your issues satisfactorily.
Sincerely,
HappyRun Support Team

Bewertet mit 5 von 5 Sternen

The easter deal made the experience appealing.

The easter deal made the experience great, because the cost was fair and affordable. I liked how the organization and graphic representations for the Electric Cargo Bike characteristics on the website made it appealing.
The bike has a great dashboard. Although, the number of miles does not show. Another con is that it is a heavy bike. Overall I enjoy the bike!

6. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible bikes and company

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electric issues after 7 months old. No doubt any positive reviews are employees. Do your research. STAY AWAY

29. März 2026
Bewertung ohne vorherige Einladung
Happyrunsports-Logo

Antwort von Happyrunsports

Dear AUSTIN

First of all, we sincerely apologize for any inconvenience and trouble you have encountered during use.

Regarding the issue you reported, please contact us at service@happyrunsports.com. Rest assured, we will carefully follow up and assist you in identifying the cause as soon as possible. If convenient, you are also welcome to provide us with any relevant details or videos so that we can further assess the situation and provide a technical evaluation and appropriate solution.

We look forward to resolving this matter for you as soon as possible, making your subsequent journey smoother and more worry-free.

Sincerely,
Happyrun support team

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