Hampton and Astley Bewertungen 

3.023
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Absolutely love this bedding set from Hampton & Astley! The quality is beautiful, the fabric feels lovely and soft, and it looks so elegant on the bed. The colour is gorgeous and gives the be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m really happy with my Hampton & Astley bedding. The Egyptian cotton feels beautifully soft and smooth, and the quality is exactly what I was looking. The duvet cover has a lovely luxurious feel and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I don’t think I’ve ever slept in bedding quite like this 🤍 The 100% Egyptian cotton bedding is honestly next level. It feels incredibly soft, smooth and luxurious, but still has that gorgeous... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m really happy with my Hampton & Astley bedding. The Egyptian cotton feels beautifully soft and smooth, and the quality is exactly what I was looking for when preparing my guest bedroom. The duvet... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachgeschäft für Bettwaren
  2. auch in
  3. Bäderstudio
  4. Bettwarenfachgeschäft
  5. Haushaltswarengeschäft
  6. Kerzengeschäft

Free UK shipping

Free UK delivery within 7 days

We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

3023 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(3.023)

257 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Not worth the wait

Ordered as a present after waiting 2 weeks the date of the occasion passed and I enquired what had happened to it, after 2 more days I got a reply and was told they were out of stock. They knew this but don’t connect inventory to their sales platform, happy to take the money. Then I was told the product was ‘held up in customs’ So having ‘England’ as part of your logo doesn’t mean the product is English made. When the towel was eventually reordered and arrived it really wasn’t of the quality I expected. Thick and lush it was not. As a final insult I am not bombarded by daily junk emails from the company. Not impressed at all.

14. April 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. Please do know that you are more than welcome to return the item, and we would be more than happy to assist you with this process to make things as easy as possible.

We also apologise for the frequency of our emails. We completely understand how this can be frustrating, and you can unsubscribe at any time, or we would be happy to remove you from our mailing list for you.

Once again, I am truly sorry for your experience. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Bewertet mit 5 von 5 Sternen

Softest towels ever (and the best care advice!) I found the towels to be the best…

I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to use bicarbonate of soda, I successfully overcame the "scratchy towel" problem caused by living in a hard water area. Unlike my previous experiences, I have been able to maintain the fluffines, leading me to highly recommend them to others.

4. Mai 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Kim,

Thank you so much for this amazing review! We’re absolutely delighted to hear that our towels are the best you’ve ever owned and that they’ve brought that luxurious spa-like feel into your home.

It’s especially wonderful to know that our care advice helped solve the long-standing issue with scratchy towels in a hard water area. We know how frustrating that can be, so hearing that the bicarbonate of soda tip helped maintain their softness and fluffiness really means a lot to us. Thank you again for your kind recommendation and support, we truly appreciate it and hope you continue to enjoy your towels for many years to come!

Bewertet mit 1 von 5 Sternen

I returned my towel bundle purchase…

I returned my towel bundle purchase several weeks ago because they were thinner than I expected. I received Acknowledgement after following up my refund that they had been received and the refund would be processed. I’m still waiting. 2 weeks later. There is nobody to talk to at Hampton & Astley. There are lots of great reviews for this company and their products but I wasn’t happy with the purchase and I’m even more unhappy about the length of time to sort the refund out.

10. April 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Victoria,

Thank you for taking the time to leave your review. I’m genuinely sorry to hear that you were disappointed with your towels, and I completely understand how frustrating it must feel to still be waiting for your refund.

Please accept my sincere apologies for the delay. Once a return parcel is received back with us, it does need to be checked over and matched to the original order before the refund can be completed. Larger orders can sometimes take a little longer to process, and with the recent bank holiday period, we are working as quickly as we can to get through customer requests and returns.

Please be assured that your return will be processed immediately once these checks have been completed, and your refund will be issued straight away.

I’m also sorry to hear that the towels felt thinner than expected. As our towels are neatly individually packed to protect their premium quality, and then travel through transit, they can sometimes seem more compressed when they first arrive. This can give the impression that they are more compact or lack depth. However, once washed, they fluff up beautifully, becoming wonderfully soft and fluffy, and they are designed to maintain that lovely texture wash after wash.

I personally use these towels every day, so I can truly testify to how beautifully they perform once washed and in everyday use. As a gesture of goodwill, I would also like to send you one of our bath towels so that you can try it for yourself after washing, with our compliments.

I’m very sorry this has taken longer than expected and that we have left you feeling let down. Thank you for your patience, and we really do appreciate you giving us the opportunity to resolve this.

Kind regards,
Caroline

Bewertet mit 5 von 5 Sternen

7 years later I’m still a loyal customer!

I purchased bedding from H&A when I first moved in to my house 7 years ago. when washed, they STILL feel brand new! I am a customer for life! I’m updating my existing bedding for my guest room and I just purchased more because they’re THE BEST BRAND BY FAR. It can seem a little higher priced than other Egyptian cotton brands but it’s not spending more it’s investing! Trust me I tried cheap bedding previously this is where it’s at! The quality is luxury, the product is built to last.

27. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Rooji,

Thank you so much for your five-star review! We’re truly honoured to have had you as a customer for the past 7 years, that means more to us than we can say. It’s amazing to hear that your original bedding still feels like new after all that time. That long-lasting quality is exactly what we strive for, so your experience really means a lot to us.

We’re also so pleased you’ve chosen us again for your guest room, and we really appreciate your perspective on quality being an investment, it’s something we strongly believe in too. Thank you again for your continued trust and support. Customers like you are the reason we do what we do!

Bewertet mit 5 von 5 Sternen

Beautiful bedding such high quality…

Beautiful bedding such high quality Egyptian cotton that feels so soft and luxurious. It washes well too this is my second set and I absolutely love it.

27. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Mrs Morton,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love your bedding.

It’s wonderful to know you’re enjoying the softness and luxurious feel of the Egyptian cotton, and that it continues to wash well over time. Hearing that this is your second set really means a lot to us! Thank you again for your continued support, we truly appreciate it.

Bewertet mit 5 von 5 Sternen

Simply just the best sheets we’ve ever…

Simply just the best sheets we’ve ever had! Super soft, they washed so well too and come up like brand-new every time. Amazing quality and amazing price point. We wouldn’t get our sheets from anywhere else.

9. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Laura,

Thank you so much for your five-star review! We’re absolutely thrilled to hear that these are the best sheets you’ve ever had, that truly means the world to us.
It’s wonderful to know you’re enjoying the super soft feel and that they continue to wash beautifully, coming up like new every time.
That’s exactly the quality and longevity we aim to deliver.

We’re also so pleased to hear you feel they offer great value, and that you wouldn’t shop anywhere else, that kind of loyalty means everything to us. Thank you again for choosing Hampton and Astley!

Bewertet mit 5 von 5 Sternen

Speedy delivery and fabulous service

Speedy delivery and fabulous service. The towels are the best quality I have ever used. They are soft and fluffy and perfect for that hotel luxury feel.

23. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Gillian,

Thank you so much for your five-star review! We’re delighted to hear that you were happy with the speedy delivery and service.
It’s especially wonderful to know that you feel the towels are the best quality you’ve ever used, that truly means a lot to us. We’re so pleased you’re enjoying their soft, fluffy feel and that they bring that hotel luxury experience into your home.
Thank you again for choosing Hampton and Astley.

Bewertet mit 5 von 5 Sternen

Beautiful quality bedding

I received my bedding and I was absolutely blown away with the quality. I washed it and it’s washed beautifully. The fresh silk like quality is amazing. I’ll definitely be getting more!

1. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Janine,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you were blown away by the quality of your bedding.

It’s fantastic to know that it washes beautifully and maintains that fresh, silk-like feel, that’s exactly what we aim for. We’re so pleased it’s made such a great impression! We truly appreciate your support and look forward to welcoming you back again soon

Bewertet mit 5 von 5 Sternen

My favourite luxury bedding

My favourite luxury bedding, so soft and luxurious defintely my favourite I use time and time again.

20. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Lesley,

Thank you so much for your five-star review! We’re absolutely delighted to hear that our bedding is your favourite.
It’s wonderful to know you love the soft, luxurious feel, and even more so that you keep coming back to use it time and time again, that really means a lot to us. Thank you again for your continued support, we truly appreciate it!

Bewertet mit 5 von 5 Sternen

The most sumptuous perfect towels that…

The most sumptuous perfect towels that have added a hotel/spa type feel to our newly renovated bathroom 🛁🤍👌🏻

6. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Maria,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love the towels.

“Sumptuous” is exactly what we aim for, so it’s fantastic to know they’ve helped create that hotel and spa-like feel in your newly renovated bathroom, what a beautiful result that must be! We truly appreciate your kind words and hope you continue to enjoy them every day. Thank you again for choosing Hampton and Astley.

Bewertet mit 5 von 5 Sternen

Beautiful bedding

Beautiful bedding. Quality is amazing. Irons really well and our bedroom now looks like a hotel with our new bedding set.

23. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Hannah,

Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying your new bedding and that the quality has met your expectations.

It’s great to know it irons well and has helped create that beautiful, hotel-like feel in your bedroom, that’s exactly the experience we aim to deliver. We hope you continue to enjoy it for a long time to come! Thank you again for choosing Hampton and Astley.

Bewertet mit 1 von 5 Sternen

Far to expensive and mediocre quality

The towels were not out of the ordinary and overpriced by a large margin even when discounted.

15. April 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Janet,

Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Bewertet mit 5 von 5 Sternen

Haven’t used the product yet but looks…

Haven’t used the product yet but looks good.

25. Februar 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Dugssy,

Thank you so much for your five-star review! We’re glad to hear that your first impression is a positive one. We hope the product lives up to your expectations once you start using it, and that you’re just as pleased with its quality and performance.

If you have any questions or need any assistance, feel free to reach out, we’re always here to help!

Bewertet mit 5 von 5 Sternen

Quick and easy process and quality…

Quick and easy process and quality goods.

13. April 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Robert,

Thank you so much for your five-star review! We’re so pleased to hear that you found the process quick and easy, and that you’re happy with the quality of the products. Providing a smooth experience alongside high-quality items is exactly what we aim for.

We really appreciate your support and hope to welcome you back again soon!

Bewertet mit 5 von 5 Sternen

Beautiful luxury towels that feel soft

Beautiful luxury towels that feel soft. They wash well and maintain their softness.

8. April 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Maxine,

Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying the softness and luxurious feel of the towels. It’s especially great to know they continue to wash well and maintain their quality over time, that’s exactly what we strive for.

Your feedback truly means a lot to us, and we’re so pleased our towels have met your expectations. We hope you continue to enjoy them for a long time to come!

Bewertet mit 3 von 5 Sternen

Very fine products but you may have a long wait.

I ordered a set of towels at the end of October but after a week I received an email saying they had run out of stock, with no estimate for a delivery date. After receiving a couple more update emails in late November, the towels eventually arrived in mid December. They included a scented candle as a consolation gift. A nice touch, but it stunk the whole lounge out and I hadn't even taken it out of it's box! I had to get rid of the candle but the towels are very good.

10. Dezember 2025
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Martin,

Thank you so much for your honest and detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you’re happy with the quality of the towels, but we’re truly sorry for the delay you experienced and the lack of clarity around the delivery timeframe. We completely understand how frustrating that must have been, especially when you were left waiting without a clear update.

We’re also sorry to hear that the scented candle wasn’t to your liking. It was intended as a small gesture to say thank you for your patience, but we appreciate that scents can be very personal and it clearly wasn’t the right fit in this case.
Your feedback is incredibly valuable to us, and we’ll be sure to share it with both our logistics and product teams to help improve the overall experience. Thank you again for your patience and understanding, we’re glad the towels themselves lived up to expectations, and we hope to provide you with a smoother experience in the future.

Bewertet mit 5 von 5 Sternen

Customer Service is 5 STAR

Customer Service is 5 STAR. On the occasions I've contacted them , they have been so friendly and helpful. My issues have been resolved the same day.
Customer Service quality is like their product, excellent!

10. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Lloyd,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team. Providing friendly, helpful, and efficient support is just as important to us as delivering high-quality products, so it’s wonderful to know your issues were resolved quickly and to your satisfaction.

Your feedback truly means a lot to us, and we’re so pleased you feel our service matches the quality of our products. We’re always here if you need anything!

Bewertet mit 5 von 5 Sternen

What’s not to like ?

This is the softest most beautiful bedding I’ve ever had. The 500 thread count Egyptian cotton looks and feels like you are sleeping in silk. Delivery is fast and the bedding is packaged really well. I would have no hesitation in buying again

7. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Lesley,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving your bedding. It’s wonderful to know that the softness and feel of the 500 thread count Egyptian cotton has made such an impression, creating that silky, luxurious sleep experience is exactly what we aim for. We’re also really pleased that you were happy with the delivery and packaging, as we know those details matter too.

Your kind words truly mean a lot to us, and we’re so glad you’d choose to shop with us again. We look forward to welcoming you back!

Bewertet mit 5 von 5 Sternen

The bedding is the best

The bedding is the best - not only is it made of Egyptian cotton, it is also so luxurious and helps you get a perfect nights sleep! I love the piping and simplicity of the bedding and the sateen finish makes it super silky and soft!

7. April 2026
Bewertung ohne vorherige Einladung
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Katie,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving the bedding. It’s great to know that the Egyptian cotton and sateen finish are giving you that silky, luxurious feel and helping you get a perfect night’s sleep, that’s exactly what we aim for.

We’re also so pleased you appreciate the design details like the piping and simplicity, as those touches are chosen to bring both elegance and comfort together. Your kind words truly mean a lot to us, and we hope you continue to enjoy many more restful, luxurious nights!

Bewertet mit 5 von 5 Sternen

Amazing quality luxury bedding

Amazing quality luxury bedding. Feels so silky and luxurious. Very quick shipping. A great company with good communication.

30. März 2026
Hampton and Astley-Logo

Antwort von Hampton and Astley

Hi Niki,

Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying the silky, luxurious feel of your bedding, that’s exactly the experience we aim to create.

It’s also great to know that our shipping and communication made a positive impression. We truly believe that every part of your experience should feel seamless and special, from ordering to unboxing. We really appreciate your kind words and support, and we hope to have the pleasure of serving you again soon!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr