The delivery was 6 days late when I had paid extra for 2 day delivery which was extremely annoying...I had ordered a gift for father's day but obviously did not arrive until two days after. I repeated... Mehr ansehen
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Das sagen Bewerter
Easy to use website and no problems with ordering, Arrived on time and my daughters partner who I ordered it for loved it. Would definitely recommend and use again
Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party. However, gift has arrived before Easter (which is a relief.. as... Mehr ansehen
Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have h... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Thank you so much for visiting our shop. We really appreciate you taking the time to support small businesses. HamperMoments was created with the dream to spread love and remind people that they are loved ❤️ even in this difficult time. Our goal is to make lovely boxes for anyone and for any occasion to put a smile on people's face without breaking the bank. All gift boxes are lovingly wrapped in tissue paper and come with a free personalised message card. We also do large bulk/corporate orders, including your company logo. The boxes fit straight through the letterbox so they will be ready and waiting for the recipient! If you have any questions, please do not hesitate to get in touch. Happy Shopping!
Kontaktinformationen
Glasgow, Vereinigtes Königreich
- 00447442447737
- info@hampermoments.co.uk
- hampermoments.co.uk
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Birthday gift
Easy to use website and no problems with ordering, Arrived on time and my daughters partner who I ordered it for loved it. Would definitely recommend and use again
Avoid at all cost!
The delivery was 6 days late when I had paid extra for 2 day delivery which was extremely annoying...I had ordered a gift for father's day but obviously did not arrive until two days after. I repeatedly contacted their customer service but have had no reply or acknowledgement from my emails or calls. The tracking number for my parcel did not work...a complete pile of rubbish. I strongly advise everyone to not use this company. They are useless in every detail
A very good service all round.
Quick service and delivery .
Quick service and delivery .. and pretty products was a gift for someone and they were very happy,
Will be ordering from here again
The recipient of the chocolates said…
The recipient of the chocolates said they were lovely. Nice box and design.
I wouldn’t even give this company a one…
I wouldn’t even give this company a one star rating! I ordered a gift for my friend on 16th March, up to date it hasn’t arrived. I did email the company to let them know and I got a very rude response! They obviously do not put the customer first and I would suggest they go on a customer service course !!!!!!!!!!
Customer care
Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party.
However, gift has arrived before Easter
(which is a relief.. as it was a box of Easter eggs) Receipient seems pleased.
Item not delivered no updates
Item not delivered no updates, no reply. I have messaged them several times no reply After 1 week is still shows as order awaiting fulfilment. I only ordered from these because the website did not say the item was out of stock. Going to go down the chargeback route I think.
I placed three orders on this website
I placed three orders on this website, but my experience was very poor. The delivery hasn't arrived yet, even after 20 days. And when I message them, they don't even reply. This is a very poor service.
Parcel not delivered
My parcel was ordered on 10th February and it has still not been delievered.
Have tried emailing, texting and contacting on the live chat.
However, I have not received any communication from the team.
Cancelled order
Cancelled my order and said that it was me who cancelled it!! Emailed to ask what happened and haven’t got a response
Really Vad experience
Box arrived with 4 items in it (l ordered medium size box) l item was 2 days within date and another from a multi pack not to be resold When l contacted them they were not very pleasant. Offered 30% back or return item. When l asked for a return label they said send in original packaging and put ‘return to sender’. I got a full refund from Etsy. When HM found out they were rude to me. Avoid
Ordered a bag of mixed chocolate sweets…
Ordered a bag of mixed chocolate sweets the sweets have obviously been exposed to heat dry and off colour ...also contained NUT clusters covered in chocolate !!! With no mention of nuts on the site or on the packaging ! DANGEROUS !
Innacurate picture complete scam
Absolute disgrace the photo showed a hamper and this was a conplete joke came with piss all sweets for what i paid
No English ingredients list
Item was delivered. These were the face masks. All the ingredients are in foreign which is a red flag as they should be in English to be sold here. Can't check for any allergens. Sent a few emails no reply. Will be contacting the bank to get a refund
Avoid
Cancelled my order without reason and issued a refund. Zero correspondence regarding the matter, despite numerous attempts to contact them
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