The orange cake I ordered was delivered but left on ground…recipient was at grocery store. She called the customer service and told them ants were all over and inside cake. They immediately sent... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I place an order for Georgia Peaches to be delivered to Connecticut but found out a couple days later that the recipient wouldn't be there to receive the delivery. I called Hales Groves the next... Mehr ansehen
Unternehmen hat geantwortet
Lovely tasting mangos, but I received 2 that were almost bursting with rottenness. Most others get big black spots that can be cut out, but kind of ruin the experience. I have pictures. As soon as... Mehr ansehen
Unternehmen hat geantwortet
★★★★★ The peaches from Hale Groves were absolutely outstanding. They arrived beautifully packed, and the fruit was fragrant, juicy, and incredibly flavorful—some of the best peaches I've had i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hale Groves offers the best citrus and fruit baskets money can buy. Order some for your friends, family or yourself.
The Hale Groves Guarantee
It's Simple
If the gift you order doesn't arrive fresh and perfect—if you and your recipients aren't totally delighted—we'll make it right.
Kontaktinformationen
1650 90th Ave., 32966, Vero Beach, Vereinigte Staaten
- 1-800-562-4502
- customercare@halegroves.com
- halegroves.com
4,4
Hervorragend
29.458 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt support and resolution.
The package arrived with two spoiled pieces of fruit. The customer service was excellent, quickly explained my options and issued a refund. The rest of the fruit was fine and tasted great. Appreciate the prompt turnaround on my issue, outstanding customer support. I will be ordering my citrus from Hale Groves in the future.
13. Mai 2026
Antwort von Hale Groves
Thank you for sharing this, and we're so glad our team was able to turn things around quickly for you! We're sorry two pieces arrived spoiled that's never the experience we want but we're really pleased to hear the rest of the fruit was delicious and that you felt well taken care of. We look forward to your next order!
I would gave you 10 stars
I would gave you 10 stars. Because you have the best oranges and coffee cake in Florida. Tim
13. Mai 2026
Antwort von Hale Groves
Tim, thank you so much! We're thrilled the oranges and coffee cake hit the mark. Fresh citrus and a great coffee cake are two things we take a lot of pride in, so it means a lot to hear that. We hope to have the chance to send something special your way again soon!
Excellent and speedy delivery and the grapefruits were delicious.
Excelent service and grapefruits.
13. Mai 2026
Antwort von Hale Groves
Thank you so much! We love hearing that the grapefruits hit the mark and that everything arrived quickly. We hope you enjoy every last one of them!
Antwort von Hale Groves
Fresh and juicy is exactly what we aim for! Thank you so much for the kind words we're thrilled you enjoyed them.
Order from May 13
The product as received was greatly appreciated. The challenge for me was timing of the arrival of the baskets--both baskets were exactly the same and going as 'sunshine baskets' to sisters who had just lost their mother. One sister received hers 10 days ahead of the other one; it was received a week ahead of the window provided by Hale Groves, while the other sister got hers within the expected time frame. I don't know how this could have been done any differently as the sisters live in GA/VA and GA was much closer for shipping. In the end, both of them were grateful for the basket and were well pleased with the product.
13. Mai 2026
Antwort von Hale Groves
Thank you for your feedback. We will reach out to you directly.
Service was fast and the fruit was…
Service was fast and the fruit was excellent...always order from them when they have the prices reduced or a sale...
6. Mai 2026
Antwort von Hale Groves
Thank you so much we love hearing that! We'll look forward to seeing you back the next time a great deal comes around.
Easy to order on line
Easy to order on line. I liked that I got free shipping. My aunt who is 98 years old always loves when I send her fruit from Hale. This last time, she received peaches from me last week and she said they were delicious!!
11. Mai 2026
Antwort von Hale Groves
What a wonderful gift to give your aunt! We're so glad the peaches arrived fresh and delicious, and that she enjoyed them. Thank you for continuing to choose Hale Groves to send something special her way. We hope to be part of many more of those moments!
Ordering and Shipping
The ordering and shipping process was great and the peaches arrived within two days after I received confirmation they were sent.
11. Mai 2026
Antwort von Hale Groves
Thank you so much for sharing that! We're glad the peaches made it to you quickly and that the whole process felt smooth from start to finish. We hope you enjoy every bite!
Terrible gift idea.
sent oranges as a gift to my mother. They were in transit for over a week, arrived moldy and when I contacted customer service, they requested pictures before they will do anything. Some gift - moldy oranges arrive late and now my mother has the hassle of taking and sending pictures. I highly DO NOT RECOMMEND.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Hale Groves
Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to customercarereviews@halegroves.com or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.
Easy to navigate the website.
Easy to navigate the website.
Was a mothers day gift and she enjoyed the fruit
7. Mai 2026
Antwort von Hale Groves
What a sweet gift to give your mom! We're so glad she enjoyed the fruit and that the ordering process was a breeze. Thanks for thinking of us for Mother's Day.
the best citrus I've ever had.
6. Mai 2026
Antwort von Hale Groves
That means so much to hear thank you! We put a lot of care into selecting and packing every order, and knowing the citrus hit the mark for you makes it all worthwhile. We hope to have the pleasure of sending more your way soon.
the delivery was pushed back 3 times by…
the delivery was pushed back 3 times by fed-ex and the product itself had multiple rotten pieces, the product that was good to eat wasn't up to your usual standards.
6. Mai 2026
Antwort von Hale Groves
Thank you for your feedback. We have reached out to you directly.
3 were soft and had to be thrown out
3 were soft and had to be thrown out, and they were the size of oranges, bit disappointed.
6. Mai 2026
Antwort von Hale Groves
Thank you for your feedback. We will reach out to you directly.
Your product is great
Your product is great
Your use of fed ex is pathetic
I live on a hill in a rural area—dirt road—fed ex drivers are always rude—inconsiderate—fly up the hill —dust and rocks going everywhere—product left out by a nearby garage!
UPS on the other hand —curtesy is pre-eminent—product is ALWAYS left on front porch by front door—never have to duck for cover (like I did today) when they deliver product!!!
MY NEW POLICY IS—-ONLY BUY PRODUCT FROM THOSE COMPANIES THAT USE UPS!!
I apparently need to search for a new company for my oranges and grapefruit.
Sorry—I did like your product—just not your delivery company!!
Thank you for your consideration
K David Elgena
20. Mai 2026
Fruit is dry
6. Mai 2026
Antwort von Hale Groves
Thank you for your feedback. We will reach out to you directly.
Quality and Quick Service
My order was delivered quicker than I expected and the quality was excellent. My mother was very pleased with everything from Hale Grove. I will continue to be a customer and recommend Hale Grove to others.
6. Mai 2026
Antwort von Hale Groves
Thank you so much for sharing this! We're thrilled your order arrived ahead of schedule and that your mother was so pleased with everything. Knowing you'll be back and that you'd recommend us to others truly means the world to us. We look forward to serving you and your family for a long time to come!
Although it was costly who can put a…
Although it was costly who can put a price on getting the best gift possible for a family member. It was packaged nicely and made it all the way from South Florida to Oklahoma on time. I will use the service again.
6. Mai 2026
Antwort von Hale Groves
What a wonderful way to look at it and we couldn't agree more! Thank you, Brian. We're so glad the gift arrived beautifully packaged and right on time all the way to Oklahoma. That kind of care and freshness traveling that distance is something we take great pride in. We look forward to helping you find the perfect gift again soon!
Not up to your usual standards
Not up to your usual standards. Took over a week to arrive after being shipped and two grapefruits were bad (covered in a white mildew). The others were very bitter.
6. Mai 2026
Antwort von Hale Groves
Thank you for your feedback. We will reach out to you directly.
Always has good deals and easy to use…
Always has good deals and easy to use website. The delivery is trackable and updates are great. This is the third time I have sent products to my mother, who is out of state, and she has loved everything.
6. Mai 2026
Antwort von Hale Groves
Three times and counting that means so much to us, thank you! We're so glad your mother has loved every delivery, and that the website and tracking updates have made the experience easy and stress-free for you. There's nothing better than finding a gift you can count on, and we're honored to be that for your family. We look forward to your next order!
Antwort von Hale Groves
Thank you we love hearing that! We'll pass the kind words along to the whole team. We look forward to serving you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.