New customer this year and I've received a catalogue of awful service and poor or no comms. -Treatments not done but charged, -Failure to reply to 4 emails. -Appointment times changed numer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Darrin and Edward treated my lawn with the Spring Lawn Recovery Plan. They arrived on time, completed the task,placed all trimmings in garden bin, leaving the garden clean and tidy. Also left advice o... Mehr ansehen
Unternehmen hat geantwortet
Fantastic experiences! Kyle has been out a couple of times now to my lawns. He came yesterday and his knowledge and genuine care for what he does is commendable, he is polite, friendly and professiona... Mehr ansehen
Unternehmen hat geantwortet
Martin and Dylan from the Glasgow branch have visited to scarify & aerate my lawns and did a professional job, cleared-up afterwards and looked totally tidy. I have use Greenthumb for many years and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
GreenThumb are proud to be the UK’s largest and most recommended provider of lawn care, hard surface cleaning, and weed control services. With over 220 branches across the United Kingdom, you’re never too far from expert help. Visit our website to locate your local branch and book your free lawn analysis today.
Kontaktinformationen
GreenThumb Ltd, LL17 0JD, St Asaph, Vereinigtes Königreich
- 08000 111 222
- greenthumb.co.uk
Get a Quote
4,5
Hervorragend
4203 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Martin and Jack
Martin and Jack have just done a great job scarifying and reseeding our lawn. They have always given us great advice and our lawn looks great. Thank you guys 👍
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Sarah, thank you so much for taking the time to leave Martin and Jack a lovely review! It's great to hear the team are providing you with a fantastic service to enhance your lawn condition for you to enjoy :) Thank you, Gill.
Antwort von GreenThumb Lawn Treatment Service
Hi Angus, thank you very much for taking the time to leave us a review. It's wonderful to hear Robbie has provided you with a great service, your kind words are greatly appreciated. Thank you, Gill
Andy and Gary from the Aldershot branch…
Andy and Gary from the Aldershot branch arrived on time to scarify our badly miss-infested lawn. They were extremely efficient and tidied up beautifully as well as being very pleasant, providing advice and helpful information.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Pamela, thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having our fabulous lawn treatments and its great to hear Andy and Gary have provided you with a fantastic service :) Thank you, Gill.
The visit did not accomplish the work…
The visit did not accomplish the work that was agreed.
9. April 2026
Antwort von GreenThumb Lawn Treatment Service
Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Taken payment but nothing delivered!
Signed up to a lawn plan and completed direct debit form. Have now spent more than a week chasing my initial visit, no answer to emails, phone is never answered (10 minutes on hold for "high call volumes". Have I been scammed?
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Nick, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Paul treated my lawn today
Paul treated my lawn today, his passion and commitment to both the job, company and customer is a true credit to him, Paul is consistent with every visit and treatment and makes it an extremely enjoyable experience.
I would like to thank Paul for his continued support and guidance and look forward to seeing my lawn’s progress over the next weeks / months.
Once again thank you for an excellent job.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Simon, thank you for taking the time to leave us a review!
We are delighted to hear Paul and your local team have provided you with a great service, we really appreciate your feedback :) Thanks, Gill
It was great to have the Green Thumb team visit
It was great to have Lewis, Bill and Sam visit today. I had my lawn cut and the grass bagged up ready for council collection. I also had my Hard Surface cleaner applied to my block paving to keep the weeds dirt at bay. All the work was carried out to my complete satisfaction and my garden was left looking clean and tidy. Thank you.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello, thank you very much for taking the time to leave us a review!
We are delighted to hear Lewis, Bill and Sam have provided you with an excellent service mowing your lawns and treating your block paving, your lo feedback is really appreciated.
Thank you, Gill
Extremely helpful and informative.
The 2 guys were very knowledgeable about all aspects of a lawn, extremely helpful and informative as well as tidy. Really happy with the service I received
Am now confident that my lawn will be transformed.😁
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Paul, thank you for taking the time to leave us a review.
We are glad you can see the benefits of having our lawn treatments and its super to hear your local team have provided you with a great service! Thank you, Gill.
Lawns cut and edged
Both lawns cut and edged today… excellent job done by David Gleason.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Judith, thank you so much for leaving David a lovely review, its great to hear he has provided you with an excellent service!
Thank you, Gill
Terrible company to deal with be warned
I had used Green Thumb for a few years without problems. Last year they sent a young man who was clueless. My lawn was killed completely. They have sent someone out to view and he agreed it was a disgrace. Now they don’t respond. Be very careful of this company they have changed ownership and it has deteriorated immensely.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Linda, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Hi Linda, thanks for providing your details, I've checked your account and it appears you have had an infestation of Leatherjackets which have destroyed your lawn, I look forward to hearing from you soon to discuss this further.
Always helpful and friendly
1. April 2026
Antwort von GreenThumb Lawn Treatment Service
Hi David, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
This company has appalling customer…
This company has appalling customer services. I cancelled my contract at the start of March and despite numerous calls and emails, they will not deal with my refund. They are happy to take fees but will not deal with refunds for services not provided. Very poor.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Haley, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
GreenThumb ( Cardiff East )
Jack and his team from GreenThumb ( Cardiff East ) aerated and scarified the lawns in our garden recently. We were very impressed with the whole operation. The whole team of 3 arrived punctually, they were extremely polite, they worked very hard and did an excellent job. We are very pleased with all their work. I would highly recommend them.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello, thank you so much for taking the time to leave us a review.
We are so happy to hear Jack and the team have provided you with a great service, giving you their expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
Sound advice
Dan G was very knowledgeable and gave me sound advice on my lawn. He instantly put me at ease.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello, thank you very much for taking the time to leave Dan a lovely review. We are so pleased he has provided you with a great service! Thank you, Gill.
Excellent service in Rickleton, County Durham
We have a very careful Green thumb groundsman called Darren Walsh who is thorough, doesn't rush the job and is always courteous and tells us what he is doing. We are very pleased with his service.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello, thank you so much for taking the time to leave us a review. It is wonderful to hear Darrin has provided you with a fantastic service, we will make sure your kind words are passed over to him. Thank you, Gill.
Top service from Andy & Gary
Andy and Gary came today to do a lawn refresh and were super efficient. Cracked on repairing our very sad lawn and gave us advice on keeping it healthy. Couldn’t fault them - very lovely guys!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Kayleigh, thank you very much for taking the time to leave Andy & Gary a great review! We really appreciate you sharing your experience with us and are delighted to hear the team have provided you with a fantastic service :) Thank you, Gill.
Excellent treatment to lawn
Excellent treatment to lawn. Robbie was polite and informative
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Sheila, thank you very much for taking the time to leave Robbie a lovely review. We are so pleased he has provided you with a great service! Thank you, Gill.
Lawn refresh - excellent job done
Lawn refresh carrried out by Liam, Tony and Adam. Stupendous job done. Very happy.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Val, thank you very much for leaving Liam, Tony and Adam a lovely review, we really appreciate your kind words! Thanks, Gill
Professional approach
Paul and Tony came today to undertake the annual scarification and aeration plus lawn recovery on part of the lawn.
They arrived on time resolved some issues (not of their making) and at all times had a friendly, helpful and professional approach. Very please with their work
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Stuart, thank you for taking the time to leave us a review! We are delighted to hear Paul & Tony have provided you with a great service, we really appreciate your feedback :) Thanks, Gill
No response of my request to update the…
No response of my request to update the size of my lawn and reduce the direct debit payment.
We recently did some landscaping job in the garden so the lawn area is reduced. I tried to reach them by phone (a few different numbers), by email, by online request (01747757) to discuss the issue. But no response at all. Is a bad review the only way to get whoever works in the back office attention?
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Zhuoru, we are currently working through the emails we have recently received from our customers, sorry we haven't reached yours yet.
If you would like to use our LiveChat option on our website our customer service team are available between 09:00am to 16:00pm.
Thanks
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