Highlights of the Glacier Express. Amazing experience helped by great Rail Journeys great admin and organization of the tour to cram in as much as possible, without being uncomfortable. So many d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Mehr ansehen
Received a brochure through the post, full of fantastic holidays. Sent an enquiry and details sent back very quickly. Telephoned and spoke to our advisor and booked the holiday. Very helpful throughou... Mehr ansehen
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Vom Unternehmen geschrieben
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Kontaktinformationen
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Vereinigtes Königreich
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
From the moment I rang the staff were…
From the moment I rang the staff were excellent. They held a place for us as nearly fully booked as I couldn't speak and check dates with my husband at that time. I called back next morning as promised and our places had been saved and we completed our booking
online booking
Able to book online - received comprehensive welcome documents within 1/2 hour.
Customer service and transactions…
Customer service and transactions working out well so far.
No problems
Professional easy to use website
Professional easy to use website. Holidays are well documented. Perhaps a few more photos of the holiday would be helpful.
Andy proved a most helpful adviser on…
Andy proved a most helpful adviser on my phoning Great Rail Journeys
ANDY GETS TOP SERVICE STARS
We were looked after by ANDY. He was knowledgeable, friendly and very efficient. The best helper we have ever had from GRJ.
The Lady I was speaking was very…
The Lady I was speaking was very friendly and helpful,
Unfortunately wrote her name down,now I cannot find it,I asked her if I was too old for this Journey and she reassured me I wasn't,we had a pleasant conversation.
Answered all my questions with no problem and gave me more info on journey,thank you very much.
Not sure if this info helps I'm not good at this sort of thing
Very efficient company, which is able to answer your queries promptly.
I rang initially and was told that all the phone operators were busy, but l would get a call back. A lady called Morgan, l think, rang back within 15mins. She handled my booking very efficiently and we are now looking forward to our third excursion with Great Rail Journeys.
Very helpful.
Didn’t have long to wait on phone and…
Didn’t have long to wait on phone and my booking was handled professionally. My questions were answered clearly and fully explained. The booking process was straightforward and didn’t take long.
Professional & helpful service
Professional & helpful service. Customer services were efficient & friendly when I made my booking for South Wales by steam..
I'm really pleased they managed to obtain a late solo holiday booking for me at a reasonable additional price.
Efficient, pleasant and prompt
Needing to phone to book the contact was prompt. The booking process was easy to follow and details of minor changes to the itinerary were shared clearly. The person who dealt with the booking was delightful to speak to and very efficient.
Rapid and courteous service.
I called Great Rail Journeys to book a holiday using a loyalty discount which could only be redeemed over the telephone. I was quickly connected to a customer advisor who dealt with my booking efficiently and courteously.
Excellent customer service.
I needed information about the pace of the tour and was very satisfied with the useful answer. Very friendly and helpful on the phone. No worries.
No surprises on this easy to use website
Just made a booking for a trip to the Isle of Man for later this year.
I found the website easy to use with comprehensive trip details.
Having made the booking I needed to check that I had made the upgrade I wanted correctly so a quick call to the help line and to my surprise a human spoke (not a bott in sight) and my query was answered.
Now I wait, with fingers crossed, for a flaming June to enjoy our trip.
Initial contact
My call was answered reasonably quickly and the person I spoke to was very helpful, efficient and explained the process of booking well.
I was able to book the holiday I wanted without problems.
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