No email to state order was being delivered on delivery date. They use DPD who my preference is deliver to neighbours if no one home. Box left on door step in sun and full view of full street. Emailed... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well packaged arrived in good condition . First tone uses so still learning . Great taste not perfect to look at . Everyone enjoyed .
We've been using Great Balls of flour for a couple of years and their service has been brilliant. Great dough and great accessories, helping to make life a bit easier when you have a load of guests... Mehr ansehen
Order 12 dough balls, pizza sauce, pepperoni, mozzarella balls and the dust. Box arrived after 5 days with dough bags exploded and over fermented (like stale booze smell) and no mozzarella. Had a repl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
We promise the Best Pizza Dough
Vom Unternehmen geschrieben
- Make great pizza at home
- You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.
Our Shipping Promise
Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.
Kontaktinformationen
Unit 11 The Forum, Rose Avenue, YO26 6RU, York, Vereinigtes Königreich
- 01904215979
- accounts@greatballsofflour.com
- greatballsofflour.com
Pizza Dough & Premium Ingredients.
3,6
Akzeptabel
424 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Unworkable dough
Unfortunately found the GF dough an unworkable mess - in spite of following the instructions that came with the order. Sadly an avoid for me 😟
9. Januar 2026
Antwort von Great Balls Of Flour
Hi Chris
We are genuinely gutted to read this. We put a massive amount of work into our Gluten-Free recipe, and we’ve actually been receiving some wonderful 5-star feedback recently from Coeliac customers calling it "perfection" and the "best they've found in years."
That said, we completely appreciate that GF dough behaves very differently from wheat dough. Because it lacks gluten strands, it can feel like a "mess" if you try to stretch it like a standard pizza—it needs to be gently pressed out, often with a little oil or water on your hands rather than just flour, as our guidance suggests (which we note you said you followed).
We would hate for you to write it off based on one bad attempt. Please drop our support team a message—we’d love to talk you through the specific handling technique to get that 5-star result we know the dough is capable of!
Team GBOF
The perfect pizza dough for home
Really great dough and pretty easy to work with. Takes the stress and pressure out of making your own.
7. Januar 2026
Antwort von Great Balls Of Flour
Hey Lucy
We absolutely love reading this! Making your own dough from scratch can definitely be a high-pressure situation (Will it rise? Is it too sticky? Do I have enough time?). 🤯
We created our dough specifically to remove that stress so you can focus on the fun part—topping and eating! We are thrilled to have helped make your pizza night relaxing and delicious. Thanks for the 5 stars! 🍕✨
Team GBOF
Great customer service
14. Januar 2026
Antwort von Great Balls Of Flour
Hi 👋,
Thank you! We believe that great pizza needs to be backed up by great people, so we are absolutely delighted to hear that you felt well looked after. 🤝
We will be sure to pass this on to the support team—it will make their day! Thanks for the 5 stars. 🌟
Team GBOF
Easily the best pizza base for homemade pizzas
Easy to order, delivery was quite quick and the pizza bases were amazing. I ordered the bases, sauce, mozzarella, garlic butter & pepperoni for my daughter’s birthday party. I was feeding 8 teenagers and there was nothing left 🤣🤣🤣 Easily the best pizza base I’ve bought to make pizza at home
5. Januar 2026
Antwort von Great Balls Of Flour
Hi
That is the ultimate seal of approval! 🤣 We know that teenagers can be the toughest critics, so hearing that there was "nothing left" after feeding eight of them is honestly the best review we could ask for.
We are so happy to have played a part in your daughter’s birthday celebrations. 🎂 It sounds like a fantastic feast! Thank you for saying it’s the best base you’ve bought—we are honoured to be the party favourite. 🍕✨
Team GBOF
Fast Service & Great Quality
If only ordering online was this easy for every company.
I ordered 4 bags of cheese, some pepperoni and peel powder.
The product arrived on time and they were perfectly packed. The cheese bags were resealable and the quality is great as was the pepperoni. They were packed with an ice pack which was still frozen meaning the products arrived in perfect condition.
Definitely my new goto place for everything pizza. Communication about my order was spot on.
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Great Balls Of Flour
Hey Dean!
"If only ordering online was this easy..." — that is honestly music to our ears! 🎶
We know that when you order fresh ingredients like cheese and pepperoni, the delivery has to be perfect. Our packing team works incredibly hard to ensure those ice packs stay frozen and the bottles stay safe, so they will be thrilled to hear that everything arrived in tip-top condition. ❄️
We are delighted to be your new "go-to" for everything pizza. Thanks for the fantastic review! 🍕
Team GBOF
Easy ordering on the website
Easy ordering on the website
Well packaged goods with good delivery communication!!
Recommended!!
9. Januar 2026
Antwort von Great Balls Of Flour
Hi Steven
That is exactly what we aim for! We want the only "hard" part of your pizza night to be choosing which toppings to use. 🧀🌶️
We are really pleased that you found the website easy to navigate and that the delivery updates kept you in the loop. Thanks for the recommendation—it means the world to us! 🌍
Team GBOF
Never having takeways again
Pizza is one of my favourite food and this pizza dough balls elevate even more having pizza at home ! Much better and cheaper than pizza takeway!
9. Januar 2026
Antwort von Great Balls Of Flour
"Never having takeaways again"—that is the best headline we could hope for! 🍕
We are so glad you can taste the difference. We believe the reason our dough "elevates" the pizza is down to what we put in (and what we leave out!). Unlike many supermarket or takeaway products, which can be full of Ultra-Processed ingredients (UPF), we keep ours strictly natural.
We use ingredients from local suppliers and refuse to add any nasties—just honest, simple dough. We are thrilled you’re enjoying a better, healthier, and more affordable pizza night!
The peel and preparation powders did…
The peel and preparation powders did not come in the containers as advertised. They came in a bag which makes dispensing difficult.
I would like to thank Great Balls of Flour for their prompt response and to provide the product in the container as advertised. They explained the reason for supplying the product in a different type of container than advertised and it made perfect sense. I have changed my rating from 2 to 5 based upon their customer care after service.
p.s. the dough balls were really tasty:)
11. Januar 2026
Antwort von Great Balls Of Flour
Hi Richard
We are really sorry about this! You are absolutely right—the bags are much trickier to dispense from than our usual tubes, and that isn't the experience we wanted for you.
We wanted to be transparent: we experienced a sudden supply issue with our tube manufacturers. We had to make a tough call to use bags temporarily so we didn't leave customers without any dusting flour at all.
However, we have good news! We expect the tubes to arrive later this week. Please could you email our support team? We would love to send you a set of the correct tubes (on us) as soon as they land, so you can dispense the powder easily.
Team GBOF
Gluten free pizza perfection !
I have been coeliac for 2 years and not been able to find a pizza base that’s any good . Tonight we were able to have one regular and one gluten free and they were amazing ! The gluten free one is fantastic and I can’t recommend this dough enough. We froze the balls and defrosted them to make our own personal pizza true perfection. Well done please don’t stop doing gluten free.
10. Januar 2026
Antwort von Great Balls Of Flour
Hi Kim
You have our word—we are definitely not going to stop making the Gluten-Free dough!
We know how incredibly frustrating it is to search for suitable gluten-free options when you are Coeliac, so hearing that our dough ended your two-year search is just amazing. We are so happy that you and your family could enjoy a "regular" and a GF pizza together, with both tasting fantastic.
Thank you for the high recommendation ("true perfection" made us blush!). We’ll keep the dough coming! 🤗❤️🍕
Team GBOF
The products are exceptional
The products are exceptional and I can’t fault there customer service.
6. Januar 2026
Antwort von Great Balls Of Flour
Hi Peter
That is the perfect combination! 🍕✨ We believe that exceptional food deserves exceptional support, so we are absolutely delighted to hear that we hit the mark on both counts for you. 🎯
Thank you for the high praise—we look forward to serving you again! 👨🍳
Team GBOF
Great gluten free dough the…
Great gluten free dough which made the perfect pizzas and my coeliac daughter a very happy young lady!
5. Januar 2026
Antwort von Great Balls Of Flour
Hi Russ
This review has absolutely made our day! We have to tell you, James (our founder) just read this and walked away with a beaming grin on his face! 😄
We spent a long time perfecting our Gluten-Free recipe because we believe everyone deserves a perfect pizza. We wanted it to be just as good as our classic sourdough so that no one ever feels like they are missing out on the fun.
Hearing that it made your daughter happy makes all that product testing worthwhile. Thank you so much for sharing this with us! 🍕❤️
Team GBOF
Quick delivery
23. Dezember 2025
Antwort von Great Balls Of Flour
Hi David
Short and sweet, but thank you 😊. We pride ourselves on offering fast, flexible delivery.
We hope you enjoyed the products as much as the delivery.
Team GBOF
Good quality dough and arrived quickly
Good quality dough and arrived quickly! I ordered on 23rd December and they arrived the next day, which was fantastic considering so close to Christmas!
We enjoyed the pizza's on New Year's Eve and the sourdough was great quality and very tasty.
23. Dezember 2025
Antwort von Great Balls Of Flour
Hi Christian
That is amazing to hear! Our packing team and couriers were working flat out right up to the wire, so they will be absolutely thrilled to know they got your order to you in time for Christmas Eve.
We are so glad that the dough stored well and made for a tasty New Year's Eve feast. What a great way to ring in 2026!
Team GBOF
Product is great but the packaging…
Product is great but the packaging isn't as advertised. If I'd known it came in brown paper bags I wouldn't have ordered at the price I paid.
29. Dezember 2025
Antwort von Great Balls Of Flour
Hi Gillian
Thank you for the honest feedback. We completely understand your point—the brown bags definitely aren't as swish as our usual tubes!
We wanted to be totally transparent: we hit a major supplier issue with our tubes recently. We had a tough choice: stop selling the dust entirely (which leaves people stuck when trying to stretch their dough, especially at Christmas) or use temporary packaging to keep the pizza ovens firing.
We selected the bags so no one would miss out, but we apologise that this wasn't clearly communicated before you ordered.
We are glad the product itself still performed great for you, and we appreciate the 4 stars!
Team GBOF
The dough was exceptionally disappointing.
The dough was order to arrive 30th dec, it actually arrived 24th Dec this was in itself problematic. We set about having these pizzas for new year, they were exceptionally disappointing. The rise was poor and then the dough was very sticky - they didn’t cook well in the pizza oven with all 14 being soggy and not pleasant. I was very disappointed, and will not be tempted by these again.
22. Dezember 2025
Antwort von Great Balls Of Flour
Thank you for your feedback. We are sorry to hear that the pizzas were disappointing, but we wanted to clarify a few points regarding the product and delivery.
As "Standard Delivery" was selected, we shipped the order immediately to arrive on the 24th. To delay shipping for a specific date (like the 30th), the "Nominated Delivery" option must be selected at checkout.
Regarding the texture: Our dough is an authentic high-hydration Neapolitan recipe, so it is designed to be sticky—this is what creates the light, airy crust. However, if stored in the fridge for 6 days (from the 24th to the 30th), the yeast would have perished, leading to the issues you described.
We highly recommend watching our YouTube video on handling dough for first-time users, which specifically covers how to work with high-hydration doughs to avoid stickiness. If you drop us an email, we can share some further tips to help you master the technique.
Team GBOF
Prompt delivery, Fresh Pizza Dough
Prompt delivery, fresh pizza dough and sauce. Great way to bring in 2026
29. Dezember 2025
Antwort von Great Balls Of Flour
Happy New Year! We are absolutely honoured that you chose us to help welcome in 2026.
We think there is no better way to start a new year than with fresh, homemade pizza, so we are thrilled to hear that the delivery was prompt and the ingredients hit the spot.
Here is to a delicious year ahead!
Team GBOF
Antwort von Great Balls Of Flour
Hi Paul
Simple and to the point—we love it!
We put a lot of passion into making our products the best they can be, so hearing that you think they are "great" means a lot to us. Thanks for the 5 stars!
Team GBOF
Antwort von Great Balls Of Flour
Hi Nana
Thanks for the feedback! We are glad to hear the delivery was snappy and that you enjoyed the product.
We are always aiming for a perfect pizza night, so we hope that on your next order we can turn that "nice" into an "amazing" and earn that 5th star!
Happy pizza making.
Team GBOF
Festive pizza’s
I really enjoyed the pre-baked bases. Great taste.
The sauce, pepperoni and mozzarella were really good as well.
I will purchase again.
18. Dezember 2025
Antwort von Great Balls Of Flour
Hey Lisa
Thank you so much for the 5 stars! We are delighted to hear that the pre-baked bases delivered on taste for you.
It is great to know that the toppings—especially the pepperoni and mozzarella—went down well, too. We can't wait to send you your next order!
Team GBOF
Delivered on time
Delivered on time. Great product. Plenty of easy to follow instructions. Will use again
16. Dezember 2025
Antwort von Great Balls Of Flour
Hi Glenn
We are delighted to hear that everything ran like clockwork! We know that timing is everything when you are planning a pizza night, so we are glad the delivery was spot on.
It is also great to know that you found the instructions easy to follow—we want pizza making to be fun, not complicated! We can’t wait to welcome you back for your next order.
Team GBOF
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.