We have loved our experience with Gratsi!! The customer service is amazing! Questions, inquiries and updates are always welcomed and answers sent promptly !! Also the wines are all sugar free...th... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Delivered faster than expected, had it delivered to an UPS store down the road so it was easy to pick up, love the taste of the Red Merlot. Plan on ordering one for my next door neighbor who's helped... Mehr ansehen
Unternehmen hat geantwortet
The search for the perfect guilt-free wine is over! Organic, zero added sugar, no headaches, and delivered to my door. It’s light, delicious, and clean. If you want to enjoy wine while sticking to yo... Mehr ansehen
Unternehmen hat geantwortet
Why did I even considered giving this compnay another chance? I ordered two boxes of wine, never received it. Contacted UPS who did not take a picture and the signature is not me (or anyone who... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Kontaktinformationen
Vereinigte Staaten
- help@gratsi.com
- gratsi.com
4,3
Hervorragend
419 Bewertungen
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The red wine is TASTY!
The red wine is tasty! I’m a big fan and on my 3rd order. Their customer service is also very responsive and fair, which makes for a good experience for once!
26. Februar 2026
Bewertung ohne vorherige Einladung
Thank you for your prompt reply
Thank you for your prompt reply. I was home the other time and had the gate at the end of the driveway open. I can’t hear if they don’t honk the horn. The driver can leave my order just beyond the gate and it will be fine. It says I have to sign for it but if the driver doesn’t alert me I won’t know they are here. Is it possible for you to instruct the driver to leave it just beyond the gate behind the trash can and I will get it?
25. Februar 2026
Bewertung ohne vorherige Einladung
Gratsi wine is the best.
18. Februar 2026
Bewertung ohne vorherige Einladung
I wasn’t able to be home when my…
I wasn’t able to be home when my shipment was supposed to arrive so I sent an email explaining that. I never expected to hear from anyone but within a few hours I got a response and a new delivery date was chosen. Excellent customer service, oh and the wine is delicious!!!
25. Februar 2026
Bewertung ohne vorherige Einladung
Quick response for me
Quick response for me. Thank you
25. Februar 2026
Bewertung ohne vorherige Einladung
Very fast and customer centered…
Very fast and customer centered response.
25. Februar 2026
Bewertung ohne vorherige Einladung
Love Gratsi Wine!🍷
Love Gratsi Wine!🍷
Customer Service is the Best and reply quickly!!
25. Februar 2026
Bewertung ohne vorherige Einladung
Gratsi is the best!
Gratsi is the best! Their wine is so good & customer service is quick, kind, & efficient. The white wine is my favorite but I also enjoy the red & rose. My husband has never been a wine drinker but found himself loving the red. I normally hate rose but actually really like their rose. Since discovering Gratsi’s wine I can’t drink other wines because they now taste so sugary. I’d recommend this wine to everyone.
8. August 2025
Bewertung ohne vorherige Einladung
So far my experience has been bad
So far my experience has been bad! Since this last issue with the wrong address, I put in another order and somehow it didn’t register in your system so I haven’t received the wine or anything from your people when it will be delivered.
24. Februar 2026
Bewertung ohne vorherige Einladung
Immediate response with resolution.
Immediate response with resolution.
The product is really good we just had a bad box which was replaced or is being replaced. It was easy and customer service is excellent.
Thanks Eunice
24. Februar 2026
Bewertung ohne vorherige Einladung
Great customer service
First of all, I love the red wine. Waiting on my third shipment and found out it is held up at customs. Customer service is top notch, very quick to get back with me.
23. Februar 2026
Bewertung ohne vorherige Einladung
I appreciate the quick response on the…
I appreciate the quick response on the reasoning behind the delay. I have my order dropped at the local UPS store and I didnt want to miss the pickup before it was sent back. Also appreciate the discount for the wait. Thanks again Gratsi!!
23. Februar 2026
Bewertung ohne vorherige Einladung
I wanted to take advantage of a free…
I wanted to take advantage of a free wine glass offer, and it was handled quickly and efficiently. Looking forward to receiving my Gratsi Wine!
22. Februar 2026
Bewertung ohne vorherige Einladung
I need to cancel the order as no longer…
I need to cancel the order as no longer want to receive. There is no way to cancel - I did not subscribe.
Your web site has NO place to cancel. I am not interested in getting subscription
I WANT CANCEL the order I placed.
Please help my.I have the right to cancel at least abide my wish. If I write a review - it would not be nice
I am looking forward to see how you help my!!!!
20. Februar 2026
Bewertung ohne vorherige Einladung
Gratsi Wine Delicious AND healthy
Gratsi Wine is my go-to now. I love the taste, the fact that is has NO SUGAR AND NO ADDITIVES is a healthy benefit. The company is so easy to work with if changes need to be made to your order. I recommend GRATSI !!!!
21. Februar 2026
Bewertung ohne vorherige Einladung
Was very quick on getting back to me
Was very quick on getting back to me. Thank you. This wine lives up to all that it advertises. The only thing that I know that I do is I let it air for a few minutes before I start drinking it, but I love the feeling and the absolutely no hangover or anything close to it.
20. Februar 2026
Bewertung ohne vorherige Einladung
Awesome company!
Amazing customer service and as much as I love the wine I love their fast response and how much they helped me even more! Customer for life ♥️
19. Februar 2026
Bewertung ohne vorherige Einladung
Simply FANTASTIC
Fantastic customer service and communication! Love this product and will continue to purchase!
20. Februar 2026
Bewertung ohne vorherige Einladung
Great Customer Service
Aside from the wine tasting great, Gratsi's customer service is exceptional! There was a delay in receiving my order, but they responded to my inquiry in a very timely manner. They apologized for the delay and explained the situation, which is entirely out of their control, and offered me a discount on my order. Due to their positive attitude and customer service, I'll continue to be a loyal customer!
19. Februar 2026
Bewertung ohne vorherige Einladung
We love this product
We love this product. We have changed our buying not because it's less expensive but the taste is superior to all the other wines we enjoyed in the past!
19. Februar 2026
Bewertung ohne vorherige Einladung
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