GOVIS Bewertungen 

136
•
TrustScore 2 von 5

2,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

want to thank the entire GOVIS Support Team for their support. I especially appreciate the approach and professional work of Sheng Bueno. Communication with him was really constructive. Thanks to him... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

STAY AWAY - I wish I knew about this company before i used them, AI was to fill in my visa (we had previously been to Vietnam via travel agent - tour) and this caused previous information to be re po... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The site offers a service for an Israeli Visa for 90USD, you can get the same visa almost instaneously for 7 USD. The margin is used to get a high ranking in the browser so unaware customer fall victi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

ATTEBTION SCAMERS! I applied for a Visa to the Philippines, for Cebu not Manila! I got a weird scatchy QR code for the airport of Maila, even though this was never mentioned in the application! I nev... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

We are consulting agency that helps thousands of clients worldwide obtain their travel authorization documents We prepare and assist applicants with difficult cases or in emergencies. Our goal is to create the most favorable conditions for applying online. The service is a top-tier, AI-powered, backed by a professional that meticulously examines applications. It’s not just an application processing tool, but a full-service solution that leverages cutting-edge technology and expertise to maximize approval chances while navigating complex situations


Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

136 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,1

Alle Bewertungen

(136)

83 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Not suitable for Israel ETA!

Not suitable for Israel ETA!
Applying for ETA for Israel can ONLY be done through the official site. They do not recognise a visa issued from any other platform.
GOVIS charges you 99 USD for a ETA you cannot use.
When applying through the official site the price is 7 USD.

27. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't use it for an ETA-IL.

I was trying to get a visa for an important trip. This was the only option that google was offering. The only offer was for an expedited visas for $99 dollars and up. Only after paying the full price and doing lots of research did I notice the fine print explaining that it's possible to get the (ETA-IL) visa directly (for about $7)without their assistance/interference...My loss thanks to Google's misleading landing page combined with their misleading website...
If you actually need a rush visa from a country that has long processing times it may be worth it. Otherwise...
my form number is MERE2P1D6JCBJYGD.
I expect a refund, and that you enlarge the 'fine print' that explains that it is possible to apply for a visa directly.
It is unfair to give the impression of being an official government website without STATING CLEARLY THAT YOU ARE NOT.
Thank you!

8. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Caution: Rip-off!

I googled for ETA for Israel and the top hit was govis.ai, which on the first sight looked like an official site. After I provided all the Information for 7 persons, I saw the fee:
99 USD per Person!
I was lucky that I noticed it before I agreed. The governmental site offers the same service for 7,52 USD per person. Which, by the way, is more comfortable, because it reads the infomation from the passport scan, so it saves you not only a lot of money, but also a lot of work.
govis.ai would have been the 13-fold price!
My advice: Keep away from it.

16. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 stars

5 stars, so fast

25. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Oded, Thank you so much for your 5-star rating, We’re glad you found our service fast and helpful. Your feedback means a lot to us ,

Bewertet mit 1 von 5 Sternen

This Company is a scam

This Company is a scam. They scammed me $200 , promised to refund and never did. They did nothing for me but kept my money. Please do not engage them. My reference number was 231081
The SUPPORT TEAM is also a ghost team with automated responses that you cannot reply to. Bogus numbers. Thiefing poor people money.
They keep referring you to their support team with no results.
I was informed by the support team that my refund was being processed since 25th July. To date i have not received any money. Fake and false promises .
The Application number is GOVFY051YDFJ3DWX for your reference.
27th August update - following my review ( see above) and relentless follow up by my wife , Govis finally refunded our $200 . We thank youand commend you for doing the honourable thing since no service was really provided by govis hence the charge was unjustified.
Thank you

21. Juli 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Santna,

We are concerned to read your message regarding your experience. Please note that we are a legitimate agency operating , with a dedicated team available to assist our customers. We are not a “ghost” company.

Regarding your reference number 231081, the number you have used does not correspond to our records. Please contact our customer service directly at info@govis.ai so we can verify your case and provide the necessary support.

We are committed to assisting all our clients and ensuring proper resolution for any issues.

Best regards,

Bewertet mit 1 von 5 Sternen

Not only they charge 20 times more for…

Not only they charge 20 times more for Israel visa, but also the payment didn't go through, so I almost lost my flight. Scammers beware!

19. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Yuri,

Thank you for your feedback. We are an independent online visa agency working with more than 24 states and immigration authorities worldwide. Our service fees are higher than the official government portals because they cover additional services such as document review, guidance, and dedicated customer support.

We are sorry to hear about the payment issue you experienced. Please contact our support team directly so we can look into your case and resolve it for you as quickly as possible.

Best regards,
The Govis Team

Bewertet mit 1 von 5 Sternen

AVOID - SCAMMERS!

They charged me $200 for a UAE tourist visa, which was clearly overpriced. After I sent the money, they emailed me again claiming that their sponsor in the UAE required an additional $700 as a security deposit—without offering any guarantee or explaining when or how I would get this money back. I wrote to them asking for clarification, but they never replied. At that point, I decided to leave the site permanently.

13. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Mohamed,

Thank you for your message. Please note that we are an American company, operating in more than 24 countries, and we work closely with immigration authorities worldwide.

The UAE sometimes requires additional security deposits depending on the applicant’s nationality. In your case, as soon as it was confirmed that you did not need a visa, we refunded your payment for the visa immediately.

We always follow the procedures set by the UAE authorities and ensure that any funds paid for visas are handled according to their requirements.

Best regards,

Bewertet mit 1 von 5 Sternen

Misleading


⸻

Misleading service, refused refund

I paid Govis for an Israel visa application and their system would not accept my passport page. After multiple attempts, I decided to apply directly on the official Israeli government website, where the same passport page was accepted immediately, and my visa was issued within minutes.

The official site cost me about a tenth of the price, while Govis charged much more and then refused to refund me. They claimed my documents were “not correct,” which is false, since the Israeli government site accepted them without any issue.

This service feels misleading and expensive compared to the straightforward official site. I strongly recommend using the official Israeli government visa portal instead of Govis.

16. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Mandy,

Thank you for sharing your feedback. We are sorry to hear about your experience. Our agency provides online visa assistance services, which include document verification, customer support, and guidance throughout the process. These services are optional and come at a different cost than the official government website.

In some cases, applications may require additional checks depending on the quality or formatting of uploaded documents, which can result in delays or rejections from our system, even if later accepted by a government portal. We understand this can be frustrating and will review your case internally to ensure the process is as smooth as possible in the future.

Best regards,
The Govis Team

Bewertet mit 1 von 5 Sternen

Avoid this company at all costs.

Avoid this company at all costs.
They charged me €165 for an Israel visa — a price that is several times higher than the official cost. The real visa price is much lower, and they do not make that clear before payment. When I asked for a refund, they refused and instead sent me an intimidating email threatening to cancel my visa, report me to my bank, and even take legal action if I did not withdraw my dispute — despite the fact that I had already canceled it.

This is not how a legitimate service behaves. Their practices are misleading, overpriced, and aggressive toward customers who question the charge. Save yourself the trouble and go directly through the official visa website instead of paying an inflated fee to a middleman.

14. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Louis,
Please note that it is clearly stated on our website that we are an online travel agency. We work with more than 24 states worldwide and collaborate with immigration authorities globally.

We provide a dedicated support service to assist customers with visa questions, and our technology is designed to minimize errors. Before making payment, you reviewed and accepted each of our terms individually. You also provided all personal information and completed payment, which confirms your acceptance of our terms. Our service was fully provided as agreed.Everything was communicated clearly, and you received the full service Best regards

Bewertet mit 1 von 5 Sternen

It is shocking that a company like this…

It is shocking that a company like this is allowed to operate online, taking advantage of people who are simply trying to complete legitimate travel procedures. I strongly urge everyone to avoid GoVis at all costs. Their practices are unacceptable, and platforms like this should be banned to protect innocent customers.
This has been a frustrating and stressful experience, and I hope sharing this warning helps others avoid falling into the same trap.

31. Juli 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Waseem, We understand your frustration and appreciate you sharing your experience. However, we would like to clarify that your visa application was reviewed and decided upon by the relevant immigration authorities, not by our company.

As part of using our services, all customers agree to our terms and conditions, which explicitly state that the final decision on visa issuance lies with the immigration authorities. By proceeding with your application, you accepted these terms.


Thank you for your understanding.

Sincerely,

Bewertet mit 1 von 5 Sternen

This company is scamming you at 1400%

This company advertises on google so when people search for ETA Israel (Travel visa) they come up first, take all your information, then charge $99. In reality, this costs 25 shekel on the Israeli government website, which is about $7. So they are scamming people by charging about 1400% of the cost. Go to gov.il instead.

13. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Gabriel , Thank you for your message. Please note that it is clearly stated on our website that we are an online travel agency. We work with more than 24 states worldwide and collaborate with immigration authorities globally.

We provide a dedicated support service to assist customers with visa questions, and our technology is designed to minimize errors. Before making payment, you reviewed and accepted each of our terms individually. You also provided all personal information and completed payment, which confirms your acceptance of our terms. Our service was fully provided as agreed. Best regards

Bewertet mit 1 von 5 Sternen

Govis - Massive scam

Massive scam

Apply direct to government website and the cost is 25 shekels and the decision takes 1 minute.

Do not use these guys

After contacting my credit card company for a refund, Gomis had the gall to challenge it, despite having not fulfilled their obligations (they failed to get the ETA-IL within the stated time period) in addition to being a massive rip off.

6. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Carl,

We understand your concerns, but wish to clarify that we are a private visa service provider, not a government website. This is clearly stated on our website and in the terms and conditions you accepted before payment.

Our fees reflect the full service we provide, which includes verifying documents, ensuring compliance with immigration requirements, offering customer support, and securely submitting your application. Many travelers choose private agencies for the convenience, guidance, and peace of mind we offer.

While applying directly with the government may be less expensive, our service is designed for those who prefer professional assistance throughout the process.

Kind regards,

Bewertet mit 1 von 5 Sternen

This is a scam

This is a scam! Stay away! They don’t add any value but over charge

1. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Rod,

We are an online travel agency providing complete application assistance, document verification, and secure submission on behalf of our clients. Our advanced technology and dedicated support team are available to answer any questions. Our fees reflect the added value of professional support, not just the government visa cost.

All terms, including our non-government status, are clearly displayed and agreed to before payment. Many travelers choose our service for the guidance, convenience, and peace of mind.

Kind regards,

Bewertet mit 1 von 5 Sternen

Scammed me for $100

They scammed me for $100 for Bahrain eVisa online. SCAMMERS.

I thought they’re legit, and official, but they’re not.

THEY DID NOT REFUND NOR REPLY BACK TO ME!! SHAME ON YOU.

PS:
It costs 5 BHD on the government website = $14 only!!

1. August 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Hanna,

We are a legitimate and registered company that provides visa application assistance as a private service provider. We are not the official government authority, and this is stated clearly on our website and in the terms and conditions you accepted before payment.

Our fees are higher than the government fee because they include more than just the visa cost — they cover document verification, secure processing, communication with immigration, and customer support throughout the process.


Kind regards,

Bewertet mit 1 von 5 Sternen

These folks are real artist scammers.

I applied for a visa on July 30, 2025, for Dubai. They gave me a 24-hour deadline and charged me USD 349 for priority service. A few hours later, they responded saying that immigration services wanted a security deposit of AED 2,500, with a payment link. After 48 hours and several contacts with support, I started to get worried, thinking I had been scammed.
I went to the Emirates office and explained the situation. They contacted immigration in Dubai, who informed me that there was no visa requested in my name. They issued a visa within an hour, charging USD 160. After I already had my visa, imagine today receiving an email from support saying that my visa assessment was difficult and that I would probably only receive a visa in a few days.

These are real facts. Please do not apply for visas on this site; it's a scam.
form number BQY1TQ4XKW1RC6UH

30. Juli 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Ralha

Thank you for your message regarding application BQY1TQ4XKW1RC6UH.

For certain nationalities applying for a UAE visa, immigration authorities may require a security deposit. This is an official measure designed to ensure that visitors leave the country before their visa expires. The deposit amount can vary depending on the applicant’s nationality and the length of stay requested. It is fully refundable upon departure from the UAE, provided all immigration conditions are met.

Our team informed you of this requirement as soon as it was communicated to us by the immigration service. While we understand you later chose to apply directly through another channel, please note that our process and fees reflect the service we provide in preparing, submitting, and following up on applications in accordance with UAE immigration procedures.
.

Kind regards,

Bewertet mit 1 von 5 Sternen

They charged us $99 for a $8 visa

They charged us $99 for a $8 visa. We eventually did it ourselves online which took 3 minutes. Their visa only arrived over 12 hours later. I emailed them immediately after I realised I could do it myself and I'm still waiting for their answer.
There is no way to cancel the order. Their argument was that they rendered the service, however I already had the visa I did myself. I couldn’t wait for them. Their “24 hour” online service was anything but online when we needed answers

24. Juli 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Jeremy,

Thank you for your message and for sharing your concerns.

We are a travel agency that provides a unique service by handling the visa process on behalf of our clients. This includes verifying documents, ensuring compliance with immigration requirements, and using our technology to securely submit applications. All the terms and conditions are clearly stated on our website, and you accepted these terms before making payment.

While the government fee for a visa may be lower, our price reflects the full service we provide, including support, guidance, and processing assistance. Once an application is submitted to immigration on your behalf, it is considered a rendered service, even if you also obtained a visa independently.

We understand that in this case you chose to apply separately, and we regret that our processing time did not meet your expectations. Please note that our stated processing time refers to the handling of the application within the immigration system, and we rely on the official authorities’ timelines as well.

We appreciate your feedback and will use it to improve our customer communication and service speed.

Kind regards,

Bewertet mit 1 von 5 Sternen

Scammers

These folks are scammers. They scammed me off 100 euro for a visa that you can get it from official government link with 16 euro! They are so scammy that they process service you quickly with no way for you to cancel the order. Or even appeal to cancel it quickly! Folk with 1 star review are real folks and victims to these disgusting scammers.

6. Juni 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS


Dear Arthur,

Thank you for your feedback.

Please note that your visa was processed and ready on time, as promised. Our service is designed to offer faster processing and enhanced support, which is why the pricing differs from official government channels.

We provide:

Same-day processing

AI-assisted accuracy to reduce errors and speed up submission

Fast processing using GOVIS technology

Before making any payment, all terms and conditions were clearly displayed, and by proceeding, you confirmed your agreement.

We understand your concerns; however, we strive to offer transparency, speed, and convenience—benefits that many of our clients appreciate.

If you need further clarification or assistance, please don’t hesitate to contact us. We're here to help.

Best regards,

Bewertet mit 1 von 5 Sternen

Terrible SCAM!!!

Terrible SCAM!!!! You can buy yourself quicker and easier on the REAL website for 25 shekel- which is $7US

TOTAL CHEAT!!!!!!!!!!!!!!!!!!!!!!!!!!

30. Mai 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Boruch,

Thank you for your message.

Please note that prior to making the payment, you agreed to all the terms and policies of the company. Additionally, your visa was delivered on time.

Best regards,

Bewertet mit 1 von 5 Sternen

Scam alert!!

I have been trying to cancel my application immediately after submitting it. There is no mechanism for cancelling on the website. No response from them only a ticket number. No action on the ticket.
However, I have now received an email saying they have gone ahead and processed it. Quite a scam! I will cancel the credit card charge.

Response to Govis: I notified immediately after the submission via your recommended ticket system as your guidelines indicated. The time stamp indicates this was well before processing began as indicated in your guidelines. My email and subsequent ticket was not responded to until many hours later. Instead on responding to me as you advised you would, you went ahead and processed and submitted my application telling me the next day it was “TOO LATE”. That is a lie!! You are now preventing me from cancelling the credit card charge by saying you have completed the service!!
These are the facts! Your guidelines indicate you can cancel an application prior to processing! I gave you plenty of notice!
Your website is masquerading as a New Zealand Government website for visa submissions. This is intentionally misleading travellers! My criticism is valid! I deserve a refund and an apology! I hope this helps other travellers beware of your dishonesty!

20. Mai 2025
Bewertung ohne vorherige Einladung
GOVIS-Logo

Antwort von GOVIS

Dear Marilyn,

Thank you for your message. I understand your frustration, and I appreciate you taking the time to contact us.

Please note that once a visa application process is initiated, it cannot be canceled or stopped at will. In your case, you completed all the required personal information, accepted our terms and conditions step by step, and made the payment. Once the payment is confirmed, our system automatically begins processing your visa application immediately.You received your visa on time.

If there had been an issue at the time of purchase—such as incorrect details or a system error related to your application ID (RFxxxxxxxxxx)—a refund might have been considered, in accordance with our terms and conditions:
https://newzealand-visa.govis.ai/regulations

Please also note that for the second application ID PRDxxxxxxx you started but did not pay for, no refund can be issued, as no payment was made and no processing occurred.

We hope this clarifies the situation. Thank you for your understanding.

Best regards,

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