want to thank the entire GOVIS Support Team for their support. I especially appreciate the approach and professional work of Sheng Bueno. Communication with him was really constructive. Thanks to him... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
STAY AWAY - I wish I knew about this company before i used them, AI was to fill in my visa (we had previously been to Vietnam via travel agent - tour) and this caused previous information to be re po... Mehr ansehen
Unternehmen hat geantwortet
The site offers a service for an Israeli Visa for 90USD, you can get the same visa almost instaneously for 7 USD. The margin is used to get a high ranking in the browser so unaware customer fall victi... Mehr ansehen
Unternehmen hat geantwortet
ATTEBTION SCAMERS! I applied for a Visa to the Philippines, for Cebu not Manila! I got a weird scatchy QR code for the airport of Maila, even though this was never mentioned in the application! I nev... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are consulting agency that helps thousands of clients worldwide obtain their travel authorization documents We prepare and assist applicants with difficult cases or in emergencies. Our goal is to create the most favorable conditions for applying online. The service is a top-tier, AI-powered, backed by a professional that meticulously examines applications. It’s not just an application processing tool, but a full-service solution that leverages cutting-edge technology and expertise to maximize approval chances while navigating complex situations
Kontaktinformationen
NE, 191st, Suite 6011 33180, 2875, Aventura , Vereinigte Staaten
- info@govis.ai
- govis.ai
2,1
Mangelhaft
136 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The most expensive site and they don't…
The most expensive site and they don't do refund if you change your mind. Go to IVisa istead! More personal and efficient and cheaper
8. September 2026
Bewertung ohne vorherige Einladung
the site is structured to make us believe we are dealing with the official government agency
I filled out my visa application on the govis.ia website, believing I was on the official government site. The fee was exorbitant, and I realized I couldn't afford to charge that amount to my credit card.
I immediately requested to cancel the service and get a refund, as I cannot proceed with the process, but I haven't received a response yet. I am shocked by how the site is structured to make us believe we are dealing with the official government agency that issues visas.
Update (sep/15): After 4 business days, the company refused to cancel my order or issue any refund, claiming that "processing had already commenced" — despite my cancellation request being sent within hours of the purchase. They have provided no evidence of any actual work performed on my file in that time. I am now pursuing a chargeback with my credit card issuer and filing complaints with consumer protection authorities.
Update (sep/17): The company replied publicly here stating that GOVIS is a private assistance service, not the government, and that pricing is clearly displayed before payment. My complaint is not about that distinction. My concern is that the total charge was only clearly shown at the very last step, and I was led to believe the amount was in Australian dollars, when it was actually charged in US dollars — significantly increasing the real cost to me.
Additionally, under Brazilian consumer protection law (Código de Defesa do Consumidor, Art. 49), consumers have the right to withdraw from any online purchase within 7 days, with a full refund, no justification required. I exercised this right within hours of my purchase, and it was still denied, with no evidence provided of any actual work performed on my file in that short window.
I am now pursuing a chargeback with my credit card issuer and a formal complaint with consumer protection authorities. I remain open to a full refund being issued directly, which would resolve this matter.
Update (sep/21): My bank has accepted my dispute and issued a provisional refund while the investigation continues. Shortly after, GOVIS contacted me asking that I withdraw the dispute directly with my bank, claiming again that processing had already begun. I declined, since no personal documents (passport, photos, etc.) were ever submitted — only a form filled out before payment. I have forwarded this exchange to my bank as part of the ongoing investigation.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
HIGHLY MISLEADING.. DO NOT USE THIS SERVICE
I mistakenly used GOVIS’s $99 12-hour processing service after finding it as the first option on Google. The site looked like a government/official visa page to me, and there is no mention in the results page of it being a third-party service. I believed I was using the appropriate website for a VISA application. I only realised after paying that GOVIS is a private US intermediary and that the VISA costs just $7 directly from the government website.
Only 35 minutes after payment, I asked GOVIS to cancel and refund me. They acknowledged my request, yet their application was still shown as “Pending Approval” afterwards. Despite this, they refused the refund and continued processing it despite the fact that I had already obtained one directly in 5 minutes.
I later found other customers describing similar experiences.
In my view, the combination of prominent Google placement, a government-like presentation and a $99 charge for a process that costs about $7 directly is highly misleading.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
EXCEPTIONAL ATTENTION AND CARE
I would like to THANK YOU for the exceptional support and attention with me during the process of Austrália visa application.
I did some mistakes and missing points from my side and the care and patience were outstanding!
My memorable experience started with you!
All the best and already looking forward to renews after renews!!!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for your wonderful feedback, Mr. Fabiano!
We're delighted to hear that you found our service fast and easy to use. Providing a smooth and efficient visa application experience is exactly what we strive for, and it's great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again on your future travels.
Kind regards,
GOVIS Support
support@govis.ai
The site offers a simple 7USD visa for 90USD with no added value
The site offers a service for an Israeli Visa for 90USD, you can get the same visa almost instaneously for 7 USD. The margin is used to get a high ranking in the browser so unaware customer fall victim. dont use it
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
Thank to Sheng Bueno!
want to thank the entire GOVIS Support Team for their support.
I especially appreciate the approach and professional work of Sheng Bueno. Communication with him was really constructive. Thanks to him, we were able to find the error and fix it. He simply went through the entire form, identified the "problem", gave me quick, clear and concise feedback, gave instructions on what needed to be added, and then made the correction himself. Thank you Sheng Bueno!
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for your wonderful feedback, Libor!
We're delighted to hear that you found our service fast and easy to use. Providing a smooth and efficient visa application experience is exactly what we strive for, and it's great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again on your future travels.
Kind regards,
GOVIS Support
support@govis.ai
I received immense support from the Visa Support Team
I received immense support from the team while struggling with the visa application update for my partner. The support team were highly competent and provided useful updates until the eventual visa approval.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for your wonderful feedback, John!
We're delighted to hear that you found our service fast and easy to use. Providing a smooth and efficient visa application experience is exactly what we strive for, and it's great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again on your future travels.
Kind regards,
GOVIS Support
support@govis.ai
They put great deal of efforts to…
They put great deal of efforts to assist you. I am happy with their service. Thank you Sheerlyn
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for your wonderful feedback, Khaled!
We're delighted to hear that you found our service fast and easy to use. Providing a smooth and efficient visa application experience is exactly what we strive for, and it's great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again on your future travels.
Kind regards,
GOVIS Support
support@govis.ai
This is basically a scam website
This is basically a scam website. They take your information and resubmit it on the official visa agency of the relevant Visa authority making you think all along the day are the official website. For example I applied for an Israel ETA which costs $7. On this website it cost 99 and unfortunately I thought it was the official government agency which it is not, spare yourself $92 and go directly.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
The biggest scam they charge you $99…
The biggest scam they charge you $99 USD for a Israeli visa when you can simply do the same thing on the Israeli website for $25 shekel like 10 USD, when I realized I was scammed mot even 2 minutes after paying I asked to be refunded and obviously I wasn't be aware for all visas the government of that place has a own official website no need to pay these scammers
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
ATTENTION SCAMERS!
ATTEBTION SCAMERS!
I applied for a Visa to the Philippines, for Cebu not Manila! I got a weird scatchy QR code for the airport of Maila, even though this was never mentioned in the application! I never got any money back, because there is obviously no costumer service as it is fully AI generated. I applied at the Phillipino Ambassy, as I live and work in Vienna and they gave me visa within 2 Weeks!! No problems with the Ambassy and tourist visa whatsoever. GOVIS on the contrary took 2 Months for accomplishing NOTHING and robbing me of 160€!!!! I still have all the e-mails with their BS answers and usless unauthorised information! STAY AWAY FROM THIS PAGE!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We are sorry to learn that our service did not meet your expectations. We would like to clarify that GOVIS is a legitimate private visa and travel authorization assistance service and is not an official government website. Our role is to assist travelers with the preparation, verification, and submission of their applications through the official immigration authorities while providing dedicated customer support throughout the process.
We strive to be transparent about our service. Before any payment is completed, customers are shown our pricing, service details, and Terms & Conditions, which clearly explain that GOVIS is an independent assistance provider. Our service fee reflects the value of the application support we provide and is separate from the government's own processing fee.
We understand that some travelers prefer to apply directly through the official government website, while many others choose our service for the added convenience, document review, AI-assisted form preparation, secure submission, and ongoing support. Both options are available, and we fully respect each customer's preference.
Regarding cancellation requests, these are reviewed according to the Terms & Conditions accepted at the time of purchase. If processing has already begun, our team may have already provided part or all of the agreed services, which can affect refund eligibility.
We appreciate your feedback, as it helps us continue improving our communication and customer experience. We remain committed to providing transparent, reliable, and professional visa assistance to travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
This website is extremely misleading.
This website is extremely misleading.
I was trying to apply for the official South Korea K-ETA and ended up here because it appeared at the top of the search results. It looks and feels like an official government website, but it is actually a private company charging an outrageous fee.
I was charged USD 99 for a service that costs a fraction of that on the official government website. I realized this almost immediately and contacted customer support asking them to cancel my order and refund me.
In my opinion, the way this website is presented is designed to confuse travelers into believing they are using the official K-ETA service. If I had known this was just a third-party agency, I would have left immediately.
Save your money and apply through the official Korean government K-ETA website instead. I would never recommend this company.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We are sorry to learn that our service did not meet your expectations. We would like to clarify that GOVIS is a legitimate private visa and travel authorization assistance service and is not an official government website. Our role is to assist travelers with the preparation, verification, and submission of their applications through the official immigration authorities while providing dedicated customer support throughout the process.
We strive to be transparent about our service. Before any payment is completed, customers are shown our pricing, service details, and Terms & Conditions, which clearly explain that GOVIS is an independent assistance provider. Our service fee reflects the value of the application support we provide and is separate from the government's own processing fee.
We understand that some travelers prefer to apply directly through the official government website, while many others choose our service for the added convenience, document review, AI-assisted form preparation, secure submission, and ongoing support. Both options are available, and we fully respect each customer's preference.
Regarding cancellation requests, these are reviewed according to the Terms & Conditions accepted at the time of purchase. If processing has already begun, our team may have already provided part or all of the agreed services, which can affect refund eligibility.
We appreciate your feedback, as it helps us continue improving our communication and customer experience. We remain committed to providing transparent, reliable, and professional visa assistance to travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
STAY AWAY SCAM
STAY AWAY - I wish I knew about this company before i used them, AI was to fill in my visa (we had previously been to Vietnam via travel agent - tour) and this caused previous information to be re populated. They were no help when it the visa needed amendment even though i kept sending the correct information. Over priced $339.97 NZ they don't resolve problems that they created using AI overall it is an AI generated SCAM site that says it provides an expedited service
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
We are sorry to hear that your experience did not meet your expectations. We would like to clarify that GOVIS is a private visa-assistance service that uses AI-assisted technology together with human review to help applicants prepare, verify, and submit their visa applications. The information used in an application is based on the details and documents provided by the applicant, and customers are given the opportunity to review their application before submission.
When an amendment is required after submission, any changes are subject to the policies and procedures of the relevant immigration authorities. Our team assists customers by coordinating amendment requests; however, we cannot guarantee the outcome or processing time, as these are determined solely by the immigration authorities.
Our expedited service refers to the priority handling of your application by our team, including application preparation, document verification, secure submission through the official immigration system, and dedicated customer support. All service details, pricing, and Terms & Conditions are presented transparently before payment so customers can make an informed decision.
We regret that our service did not meet your expectations and appreciate your feedback. We remain committed to providing transparent, reliable, and professional visa assistance to travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
A total waste!!
A total waste!!! Stay away!!!
If you need ETA-IL (Electronic Travel Authorization) go directly to the israel-entry.piba.gov.il site.
GOVIS charges $99 for an $8 that will take if you go directly through the site.
It also takes them hours to process something that took me exactly 2 minutes
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We would like to clarify that GOVIS is a private visa and travel authorization assistance service and not the official government website. Our service fee covers more than the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration system, and dedicated customer support throughout the process. This information, along with our pricing and Terms & Conditions, is clearly displayed before payment so customers can make an informed decision.
We understand that some travelers may prefer to apply directly through the official government website, while others choose our service for the added convenience, guidance, and support we provide. Both options are available, and we respect each customer's preference.
We appreciate your feedback and remain committed to providing a transparent and reliable visa assistance service for travelers worldwide.
Kind regards,
GOVIS Support
support@govis.ai
They issued a visa and wasn't valid
They issued a visa and wasn't valid. I think if you are in this situation , do not allow them to bully you, report them to police and get your refund.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We are sorry to hear about your experience. We would like to clarify that GOVIS processes visa applications through the official immigration authorities. We do not issue visas ourselves, and all visa decisions, including their validity, are determined solely by the relevant immigration authority.
The visa document provided to applicants is the official approval issued by the immigration authorities following the processing of the application submitted on their behalf. Our role is to assist with the preparation, verification, and submission of the application, while providing dedicated support throughout the process.
Kind regards,
GOVIS Support
support@govis.ai
I do **not** recommend using GOVIS.AI…
I do **not** recommend using GOVIS.AI for Vietnam visa services.
I paid **$600 USD** for expedited visa processing for my family, and the service failed in a way that caused major travel and financial problems. The adults in my family were issued visas for **06/28/2026–07/02/2026**, but my **8-year-old son** was somehow issued a visa for only **one day**. We were all traveling together, the applications were submitted together, and there is no logical reason a minor child traveling with his mother should have completely different visa dates from the rest of the family.
Because of this error, I **missed my flight**, had to **pay for a hotel**, and had to **rebook airfare**. After taking my money for “expedited” service, the company then failed to properly resolve the issue.
My problem is not just that there was an error — mistakes can happen. My problem is that I paid a very high fee specifically to avoid exactly this kind of situation, and the service did not deliver what was promised. If you are charging premium prices for expedited immigration/visa assistance, then your process needs to be accurate, timely, and capable of fixing problems when they arise.
Based on my experience, I would strongly caution anyone against using this company, especially if your travel is time-sensitive or if you are traveling with children. The cost, stress, and disruption were absolutely not worth it.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for taking the time to share your feedback.
We sincerely regret the inconvenience and understand how stressful this situation must have been for you and your family.
We would like to clarify that all visa approvals, including the validity period and travel dates, are issued solely at the discretion of the Vietnamese immigration authorities. GOVIS does not determine or modify the validity granted on an approved visa.
In your case, your son's visa application was approved by the immigration authorities before we had the opportunity to request an amendment to the travel dates. Because his application was the only one that required correction, we immediately worked to request an amendment with the immigration authorities. Unfortunately, once an application has already been approved, any changes are subject entirely to the immigration authority's procedures and processing times.
We also wish to clarify that the one-day validity period was not determined by GOVIS but was the validity issued by the immigration authorities as part of their approval decision. While we understand the frustration this caused, visa validity and approval conditions are determined exclusively by the relevant immigration authority.
We regret that your experience did not meet your expectations. Our team remained committed to assisting throughout the process and took immediate action to request the necessary amendment as soon as the issue was identified. We appreciate your feedback and remain committed to providing transparent and reliable visa assistance to all travelers.
Kind regards,
GOVIS Support
support@govis.ai
A scam visa service
Previously, I made a mistake applying for an Australian visa with this website. The company couldn't apply for the visa for me. Literally, it's like I have to do all the documents myself with them pointing the finger to what to do. The company replied with details on how they would refund 40% of the application paid. Six weeks passed by and no response from them. They are a total liar and again a SCAM. Plus, they don't promise that they can keep my information safe as they have all copies of my official document. The website should be banned for unable to even help people to apply for the visa easily and safely.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. GOVIS is a private visa-assistance service that helps applicants prepare, review, and submit visa applications in accordance with the requirements set by the relevant immigration authorities. Depending on the visa type, applicants may still be required to provide supporting documents or complete certain forms themselves, as these are mandatory government requirements that cannot be completed on an applicant's behalf.
We would like to clarify that your approved partial refund has already been processed on our end. Once a refund has been issued, the time it takes for the funds to appear in your account depends on your bank or payment provider's processing times, which can vary. If you have not yet received the refund, we encourage you to contact your bank or payment provider for an update, and our support team will also be happy to provide confirmation of the refund transaction if needed.
Regarding your personal information, we take data security very seriously. Customer information is handled using secure systems and is processed solely for the purpose of preparing and submitting visa applications in accordance with applicable privacy and data protection standards.
We regret that our service did not meet your expectations and remain available to assist you with any further questions regarding your refund or application.
Kind regards,
GOVIS Support
support@govis.ai
Total rip-off, fake updates, ignored cancellation
Do not touch this site. They pay to sit at the top of search results so they look like the official Israeli government portal, just to trick people and overcharge them massive fees for an ETA-IL that literally costs about £5.
As soon as I realized they were a third-party middleman, I emailed them immediately to cancel before they even touched my application. Instead of refunding me, they sent a generic email claiming it was "pending approval" just so they could keep my cash. Total lie. I had already been to the official government site (israel-entry.piba.gov.il), applied myself, and got the real approval back in less than 5 minutes.
They provide absolutely zero service, ignore cancellation requests, and send fake status updates. Avoid them and just go direct. Disputing this with my bank right now.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. We would like to clarify that GOVIS is a private visa-assistance service and not an official government website. This information, together with our service fees, pricing, and Terms & Conditions, is clearly displayed before payment so that customers can make an informed decision.
Our service extends beyond the government application fee and includes AI-assisted application preparation, document verification, secure submission through the official immigration authorities, and dedicated customer support throughout the process. Any status updates provided to customers reflect the progress of their application within our processing workflow and are never intended to be misleading.
Regarding cancellations, requests are handled in accordance with the Terms & Conditions accepted at the time of purchase. Once processing has commenced, our team may have already begun providing the agreed services, which can affect refund eligibility.
We appreciate your feedback. We remain committed to providing a transparent and reliable visa assistance service to all travelers.
Kind regards,
GOVIS Support
support@govis.ai
Antwort von GOVIS
Thank you for your wonderful feedback, Sam!
We're delighted to hear that you found our service fast and easy to use. Providing a smooth and efficient visa application experience is exactly what we strive for, and it's great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again on your future travels.
Kind regards,
GOVIS Support
support@govis.ai
Solicite y pague una visa para Vietnam…
Solicite y pague una visa para Vietnam y han pasado mas de 15 días y no tengo respuesta
Exijo la devolución de mi dinero
Un servicio lamentable, no gestionen con ellos
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GOVIS
Thank you for sharing your feedback.
We understand your concerns regarding the processing time of your Vietnam visa application. Visa applications are subject to review and approval by the relevant government authorities, and processing times may vary depending on individual circumstances and official requirements.
Our service includes AI-assisted application preparation, document verification, secure submission, and ongoing customer support throughout the process. These services are provided regardless of the final processing timeline determined by the issuing authority. All fees, processing information, and Terms & Conditions were clearly presented prior to payment and acceptance.
We regret that your experience did not meet your expectations. If you have not already done so, please contact our support team with your GOVIS application number so we can review your case and provide an update.
Kind regards,
GOVIS Support
support@govis.ai
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